5stelle*
Last Updated
Overview
5stelle* delivers smart hospitality solutions with intuitive automation, seamless online sales, and insightful analytics. Setup may require careful configuration, but once active, the platform offers secure operations, scalable functionality, and 5-star features that simplify workflows, boost efficiency, and enhance guest satisfaction across hotels and accommodation facilities of every size.
5stelle* Specifications
- Maintenance Requests
- Reporting And Analytics
- Alerts/Notifications
- Online Portal For Tenants
5stelle* Features
Client Management
5stelle* streamlines client management by enabling personalized quotes, seamless reservation handling, online check-in, and extra service requests. It also simplifies billing, integrates satisfaction tracking, and connects with reputation management systems, ensuring efficient operations and enhanced guest experiences.
Commercial Management And Sales Planning
The software enhances commercial operations through dynamic pricing, package creation, OTA synchronization, and real-time availability updates. 5stelle* supports profiling via reservation history, facilitates direct sales, and integrates with external platforms, ensuring streamlined revenue management and tailored promotional strategies.
Administrative Management
The platform automates city tax handling, manages invoices, receipts, deposits, and payments, while generating detailed financial data. It simplifies accounting by exporting transaction files compatible with external software, ensuring smooth integration and efficient administrative control for hospitality businesses.
Allotment Management
5stelle* features allotment planning with tour operators and agencies while synchronizing with online sales. It minimizes unsold room risks through automated integration, ensuring optimized occupancy, streamlined distribution, and effective collaboration with travel industry partners.
Business Intelligence And Rate Shopper
5stelle* offers over 40 interactive dashboards for real-time hotel insights, transforming data into strategic decisions. It also provides competitive rate analysis, enabling monitoring of market trends and competitor pricing up to 365 days in advance.
Pros And Cons of 5stelle*
Pros
Prevents overbooking and maintains rate parity across all sales channels
Enhances guest satisfaction with smoother check-ins
Empowers data-driven decisions via real-time reporting and insights
Cons
Support documentation may not cover all scenarios
Extensive capabilities may initially overwhelm users
5stelle* Reviews
Total 20 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars15%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Internet, 1-10 employees
Less than a year
“super responsive and reliable”
Pros
They've been consistently reliable and incredibly responsive every time we've needed them. The team is clearly well organized and more importantly, really knows what they're doing which gives you total confidence that things are in the right hands. It's not just about getting answers quickly.. it's about getting the right answers from people who genuinely understand the product and your needs.
Cons
Honestly nothing negative to point out. Things have been going very well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
Less than a year
“Fast Integrations And Daily Comfort”
Pros
After a year of using it I'm very satisfied with this software. It's fast, connects really well with other systems for importing bookings and handling CRM and it's very simple to use every day.
Cons
Overall I'm happy with the software. The only thing I'd still like to see even if the commercial demand may not be very high is a Linux version (at least for a stable and officially supported distribution like RedHat or something similar)
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
Less than a year
“solid reliability every day”
Pros
Reliability has been the biggest advantage for me. I've been using this software for two years and during all that time it was unavailable for only about five minutes just because of a server issue.
Cons
If I have to point out one thing I'm not fully happy with it would be the room assignment. It needs to be checked manually because the software isn't really 'intelligent' and doesn't always assign rooms in a way that fills the empty spaces efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of 5stelle* software?
5stelle* caters to the hospitality sector, supporting over 3,000 clients in 15 countries and accommodating properties of every type and scale.
Does 5stelle* have a mobile app?
5stelle* does not have a dedicated native mobile app, but it is mobile-friendly, offering tools like Pocket PMS and a mobile POS that allow staff to manage reservations, services, and real-time updates directly from smartphones or tablets.
What other apps does 5stelle* integrate with?
5stelle* integrates effortlessly with a wide range of third-party solutions, such as Vinora, BeSafe Pay, Manet, BIGStudio, Quoto, Stripe, and Lightspeed, ensuring smooth interoperability across essential hospitality applications.
What level of support does 5stelle* offer?
5stelle* offers support through telephone assistance seven days a week, along with email and comprehensive FAQs.
What language does 5stelle* support?
5stelle* supports the Italian language.
What types of pricing plans does 5stelle* offer?
5stelle* pricing is room-based, delivering a scalable and affordable solution suited to properties of all sizes and types. Request a detailed 5stelle* cost breakdown for your organization today.
Does 5stelle* offer an API?
Yes, 5stelle* offers an API.