Arpon

Arpon

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Overview

Arpon streamlines hotel operations ensuring bookings are tracked accurately alleviating back-office workload while simultaneously reducing scheduling conflicts. While reporting options are somewhat limited, its back-office automation and CRM tools make it ideal for medium to large hotels and resorts seeking streamlined operations.

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Starting Price
Custom

Arpon Specifications

  • Maintenance Requests
  • Property Accounting
  • Document Management
  • Facility Management

Arpon Features

Hotel PMS

Arpon’s core PMS centralizes reservations, check-in/out, housekeeping, billing, and occupancy tracking in one platform. Hotels gain operational transparency, reduce overbooking, and automate routine tasks to streamline hotel management.

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ArpónWin Back Office

The Back Office module automates billing, invoicing, revenue tracking, and financial reporting. Property managers gain precise control over accounting, revenue centers, and financial compliance, freeing staff from manual processes and improving fiscal accuracy.

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Booking Engine

The integrated Booking Engine captures direct reservations from hotel websites, updates room availability automatically, and reduces dependence on third‑party sites. This improves profitability by increasing direct bookings with no commission costs and synchronizes bookings across channels.

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Guest Requirements

This module captures and stores detailed guest preferences, stay histories, and special requests to enable hyper-personalized service delivery. Staff can access these profiles instantly during check-in to provide tailored room assignments and amenities, which boosts guest loyalty.

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Arpon CRM

Arpon CRM captures guest histories, preferences, and interactions across stays, restaurants, and spa services, enabling personalized promotions and loyalty programs. Hotels can increase repeat visits and brand affinity by segmenting customers and detecting trends that drive lifetime value.

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Pros And Cons of Arpon

Pros

  • Customizable back-office dashboards alleviate administrative burden

  • Commission-free direct website reservations with a booking engine

  • Integrated guest preference tracking to boost loyalty

Cons

  • Extensive capabilities may initially overwhelm users

  • Limited reporting options might restrict decision-making flexibility

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Frequently Asked Questions

Who are the typical users of Arpon?

Its users are hotels, resorts, hostels, vacation rentals, and spas.

Does Arpon have a mobile app?

No, it does not offer a dedicated mobile app.

What types of pricing plans does Arpon offer?

Its price plans are customized and range from $125 to $1,264/month, according to industry benchmarks. Request a personalized Arpon price quote for your business.

Does Arpon offer an API?

Yes, it supports API for seamless third-party integrations.

What other apps does Arpon integrate with?

It integrates with Booking.com, Airbnb, and the MyHotel platform.

What language does Arpon support?

Arpon is primarily available in Spanish and English.

What level of support does Arpon offer?

It offers support via call, email, and tickets.