Overview
Chainels simplifies tenant engagement across retail, office, and residential properties with smart communication tools and real-time analytics. While advanced customization may require initial setup, its white-labeled platform scales easily. If you're looking to boost retention and streamline operations, this software fits right into your workflow.
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Starting Price
Custom
Chainels Specifications
Tenant Management
Maintenance Requests
Document Management
Facility Management
What Is Chainels?
Chainels is a comprehensive tenant experience platform designed for multi-tenant real estate communities across retail, office, residential, and mixed-use properties. The software transforms daily tenant interactions by streamlining communication, automating maintenance requests, and enabling property managers to collect Key Performance Indicators (KPIs) for improved portfolio management. With its white-labeled mobile app and web platform, the platform helps property owners enhance tenant retention while driving Net Operating Income (NOI) through integrated services, amenities booking, and community-building features that scale across portfolios of any size.
Chainels Pricing
Chainels Integrations
The software integrates with various third-party platforms. These include:
- HubSpot
- Stripe
- Salto KS
- Zendesk
- Microsoft Dynamics
- YARDI
Who Is Chainels For?
Chainels is ideal for a wide range of industries and sectors, including:
- Retail
- Real estate
- Healthcare
- Technology
Is Chainels Right For You?
If you manage multi-tenant real estate properties and want to digitalize operations while strengthening tenant communities, Chainels offers a comprehensive solution that scales across diverse property types. With advanced, user-friendly design and powerful capabilities, the platform guarantees functionality and efficiency for retail, office, residential, and mixed-use properties of any size. The white-labeled approach ensures seamless brand integration while the extensive integration ecosystem connects with existing property management workflows.
Still doubtful if Chainels software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Chainels Features
Chainels provides a direct communication channel between tenants and property managers through integrated chat functionality, enabling real-time messaging and announcements. This feature streamlines tenant inquiries, reduces response times, and creates transparent communication workflows that improve overall tenant satisfaction and property management efficiency across all community types.
The platform provides specialized tools for retail property management including tenant communication, event organization, and customer engagement features that drive foot traffic and sales performance. Retail property managers can coordinate marketing campaigns, manage common area bookings, facilitate tenant networking events, and track retail-specific metrics to optimize shopping center operations and tenant satisfaction.
This feature collects and tracks comprehensive key performance indicators and statistical data to support portfolio management decisions and audit reporting requirements. Property managers gain actionable insights into tenant engagement metrics, service utilization patterns, community activities, and operational performance across multiple properties, enabling data-driven strategies for portfolio profitability.
Chainels includes an intuitive ticketing system that allows tenants to submit, track, and monitor maintenance requests and issues seamlessly through the mobile app or web platform. Property managers can categorize problems, prioritize urgent matters, assign tasks to appropriate service teams, and provide real-time status updates to tenants, ensuring faster resolution times and improved operational transparency throughout the issue lifecycle.
The software offers comprehensive residential property management capabilities including community building features, amenity booking systems, and resident communication tools that enhance the living experience. Property managers can organize resident events, manage shared facility reservations, coordinate move-in and move-out processes, and facilitate neighbor connections through community forums, creating vibrant residential communities that improve tenant retention and satisfaction rates.
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