eRentPayment
Last Updated
Overview
eRentPayment is property management software that streamlines rent collection through online payments and automated reminders for landlords and property managers. While users appreciate its simple interface, some experience payment processing delays that can impact cash flow. Still, the platform’s automation and credit reporting options remain attractive.
eRentPayment Specifications
- Tenant Management
- Rent Collection
- Maintenance Requests
- Property Accounting
eRentPayment Features
Online Rent Collection
Digital rent payments are processed through one-time or recurring transactions, eliminating paper checks and reducing collection time. Tenants can schedule automatic payments monthly, bi-monthly, or weekly, improving payment reliability for property managers while streamlining cash flow.
Tenant Screening Services
Comprehensive background checks include credit reports and criminal history verification to help landlords evaluate potential tenants thoroughly. This feature reduces rental risks and improves tenant selection processes by providing detailed applicant assessment data for informed decisions.
Automated Payment Reminders
Property managers can configure automatic email notifications sent before rent due dates and after missed payments. eRentPayment features reduce manual follow-up tasks while improving on-time payment rates and maintaining positive tenant relationships through consistent communication.
Credit Reporting Integration
Rent payments are reported to major credit bureaus, helping tenants build credit history while incentivizing timely payments. This unique feature attracts responsible tenants and creates additional value proposition for rental properties by offering mutual benefits.
Expense Tracking Dashboard
Real-time financial monitoring tools allow property managers to track income, expenses, and cash flow patterns effectively. Users generate detailed reports for tax preparation and financial planning, streamlining property investment management through comprehensive data visualization.
Pros And Cons of eRentPayment
Pros
Easy tenant setup process
Automatic payment withdrawal functionality
Credit bureau reporting benefits
Cons
Payment processing delays reported
Slow customer service responsiveness
eRentPayment Reviews
Total 11 reviews
2.8
All reviews are from verified customers
Rating Distribution
5
Stars27%
4
Stars18%
3
Stars9%
2
Stars0%
1
Stars45%
Share your experience
Real Estate, 1-10 employees
More than a year
“Affordable rent tracking that works”
Pros
After using it for several years it has stayed very affordable and is fairly simple to get set up. It does a good job of tracking payments and can apply late fees in a few different ways which is really helpful.
Cons
One thing I'd like to see is a notification when a tenant is past due. It would also be nice to have more up to date features like a mobile app for both landlords and tenants. I also wish there were a way to make sure submitted payments were actually guaranteed since I've had tenants send payments that later got rejected when the ACH tried to debit their account after other charges had already gone through.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Real Estate, 1-10 employees
More than a year
“tenant payments made simple”
Pros
Paying rent through this portal is easy for tenants and the processing fees are very reasonable. If you only manage one property the basic plan gives you the option to decide who covers the processing cost. Even when the property manager pays it the pricing still feels fair.
Cons
Honestly there isn't much to complain about here. It's a solid portal for landlords and small property managers. The only limitation is that if you need something that connects directly with your PMS this probably isn't the right fit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Real Estate, 1-10 employees
Less than a year
“Unreliable rent payments”
Pros
Getting started and using it was simpe up until October 2017.
Cons
There's no assurance that a rent payment sent by a tenant through this system will actually reach you.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Frequently Asked Questions
What types of pricing plans does eRentPayment offer?
The vendor offers three eRentPayment plans: Standard at $3 per transaction ($2 for weekly recurring) and Plus at $10 per month, with tenant background screening at $30. For a custom eRentPayment cost, contact us.
Does eRentPayment have a mobile app?
No, eRentPayment does not offer a dedicated mobile application, though the platform is mobile-friendly through web browsers.
Who are the typical users of eRentPayment?
eRentPayment serves freelance landlords, small businesses, mid-size property management companies, and large enterprise real estate firms.
What level of support does eRentPayment offer?
eRentPayment offers support via email.
What other apps does eRentPayment integrate with?
eRentPayment has not disclosed its integrations.
What language does eRentPayment support?
eRentPayment software supports English language only.
Does eRentPayment offer an API?
No, eRentPayment does not have an API available for third-party integrations.