FacilGo
Last Updated
Overview
FacilGo helps real estate teams streamline maintenance, renovations, and vendor management through AI-driven automation. Its resident chargeback detection and supplier marketplace offer measurable savings. While initial onboarding may take a little time, it’s a powerful solution for property managers who want tighter financial control and improved operational performance.
FacilGo Specifications
- Maintenance Requests
- Facility Management
- Inspection Management
- Expense Tracking
FacilGo Features
Resident Chargeback Detection
This AI-assisted feature automatically identifies resident-responsible damages from work orders and photos. It streamlines the process of assessing, verifying, and applying charges to resident ledgers, helping property owners recoup costs that are not covered by the standard lease agreement.
Renovations Management
The software provides tools for planning, executing, and analyzing large-scale renovation projects. It includes advanced financial modeling to predict ROI and allows for real-time tracking of actual spending against the pro-forma budget to ensure projects remain profitable.
AI-Powered Call Center Assist
This feature offers 24/7 automated support for resident maintenance requests via phone, text, or email. The AI triages issues, prioritizes genuine emergencies, suggests simple fixes to residents, and reduces the workload on administrative staff and after-hours maintenance teams.
Smart Scheduling And Routing
Designed for portfolios with distributed maintenance teams, this feature optimizes technician schedules based on priority, skills, and location. It also calculates the most efficient travel routes between jobs, increasing the number of work orders a technician can complete per day.
Pros And Cons of FacilGo
Pros
Ability to send quote requests to multiple vendors simultaneously
Centralized access to all invoices for easier tracking and management
Easy to set up and use
Cons
Lacks search functionality by unit numbers
Invoice paid dates are not displayed
FacilGo Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
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1
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Share your experience
Not specified, N/A employees
“Centralized invoice management”
Pros
Keeping all invoices in one place has been really helpful and I can send quote requests to multiple vendors at once with a specific date and time for them to respond.
Cons
A few things still get in the way: invoices can't be searched by unit number, paid dates for invoices aren't shown, the change order tab doesn't function and has to be entered as a quote instead and there's no direct way to void an invoice without vendor approval.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, N/A employees
“Organized work orders”
Pros
Their work order organization has helped cut costs and made the resident experience noticeably better.
Cons
The resident communication features could use some improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What languages does FacilGo support?
FacilGo software is primarily available in English.
What level of support does FacilGo offer?
FacilGo offers support via ticket system.
Does FacilGo offer an API?
The vendor hasn’t provided details about API availability.
What types of pricing plans does FacilGo offer?
FacilGo price plans are customized depending on the requirements of different organizations. Get in touch for a tailored FacilGo cost estimate.
Does FacilGo offer a mobile app?
Yes, it offers a mobile app for Android and iOS devices.
Who are the typical users of FacilGo?
FacilGo features are used by real estate businesses, property management companies, and resident service teams.
What other apps does FacilGo integrate with?
FacilGo supports integration with various property management systems.