Facilitee

Facilitee allows managers to schedule appointments with tenants and suppliers through a comprehensive calendar while simultaneously sending digital work orders to service providers. This integration ensures tasks are completed efficiently, and tenants can approve work instantly, creating a seamless, fully digital property management workflow.

Facilitee enables service desk teams to collaborate effortlessly from any location. Team members can monitor colleagues’ activities, manage reports collectively, and support one another, ensuring that tasks, cases, and communications are always synchronized and operational efficiency is maximized across the entire property portfolio.

Facilitee offers decision trees that guide tenants to resolve common issues independently and reducing repair requests. The clear, intuitive dashboard provides managers with an immediate overview of ongoing tasks, requests, and performance metrics, enabling proactive oversight and faster, data-driven decision-making.

Facilitee’s integrated chat service allows direct communication with tenants, owners, and service providers through one-on-one or group chats. Users can tag colleagues for instant responses, accelerating task completion and streamlining collaboration, ensuring that no critical information or action item is overlooked.

Facilitee features real-time insights into organizational and service provider performance while maintaining a complete history of all tasks, reports, and cases. This ensures transparency, accountability, and improved tenant satisfaction, while giving managers a strong position in resolving disputes or evaluating service effectiveness.