Last Updated
Overview
Facilitee streamlines property management with features like work orders, decision trees, and integrated chat. It improves tenant satisfaction and operational oversight across sectors. While it currently lacks a calendar view for scheduling, its strong collaboration tools, dashboards, and scalable architecture ensure reliable performance for growing portfolios and diverse property types.
Overall Rating
Based on 3 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Facilitee Specifications
- Maintenance requests
- Facility management
- Reporting and analytics
- Vendor management
What Is Facilitee?
Facilitee is a cloud-based real estate management software designed for property managers, owners, and service teams. It streamlines communication, task management, and operational oversight across residential, commercial, retail, industrial, hospitality, and student housing. The software offers features such as planning, decision trees, dashboard, and work orders.
Facilitee enhances operational efficiency, improves tenant satisfaction, and provides actionable insights to optimize property management workflows, enabling teams to manage properties more effectively while reducing costs and administrative effort.
Facilitee Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Facilitee Integrations
Facilitee integrates with the following third-party software, such as:
- Bloxs
- BRIXXonline
- Exact
- Omniboxx
- Pilar
- Knab
- Outlook
Who Is Facilitee For?
Facilitee software serves a wide range of industries and sectors, including:
- Residential
- Commercial
- Retail
- Industrial
- Hospitality
- Student housing
Is Facilitee Right For You?
Are you looking for a unified platform to simplify property management and enhance tenant satisfaction? Facilitee minimizes manual coordination and missed tasks, resolving operational inefficiencies and improving communication between tenants, owners, and service providers.
The platform features robust security measures and scalable architecture, ensuring seamless management for growing portfolios and multi-site operations.
Still not sure if Facilitee is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Facilitee Features
Planning And Work Orders
Facilitee allows managers to schedule appointments with tenants and suppliers through a comprehensive calendar while simultaneously sending digital work orders to service providers. This integration ensures tasks are completed efficiently, and tenants can approve work instantly, creating a seamless, fully digital property management workflow.
Teams Collaboration
Facilitee enables service desk teams to collaborate effortlessly from any location. Team members can monitor colleagues’ activities, manage reports collectively, and support one another, ensuring that tasks, cases, and communications are always synchronized and operational efficiency is maximized across the entire property portfolio.
Decision Trees And Dashboard
Facilitee offers decision trees that guide tenants to resolve common issues independently and reducing repair requests. The clear, intuitive dashboard provides managers with an immediate overview of ongoing tasks, requests, and performance metrics, enabling proactive oversight and faster, data-driven decision-making.
Chat And Tagging
Facilitee’s integrated chat service allows direct communication with tenants, owners, and service providers through one-on-one or group chats. Users can tag colleagues for instant responses, accelerating task completion and streamlining collaboration, ensuring that no critical information or action item is overlooked.
Judgement And History
Facilitee features real-time insights into organizational and service provider performance while maintaining a complete history of all tasks, reports, and cases. This ensures transparency, accountability, and improved tenant satisfaction, while giving managers a strong position in resolving disputes or evaluating service effectiveness.
Pros And Cons of Facilitee
Pros
Provides clear overview of property maintenance needs
Enables direct tenant and service provider communication
Improves efficiency in handling issue requests
Cons
Missing functionality limits some business-specific use cases
Certain advanced features still under development stage
Facilitee Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Real Estate, N/A employees
“Efficient tracking”
Pros
Getting around the software is easy and it helps a lot with efficiency. It gives me full control over property maintenance and the history log is especially useful for keeping track of everything that has been done.
Cons
Some parts are still in development such as the calendar view so that side feels a bit unfinished for now.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
8
Real Estate, N/A employees
“Faster communication”
Pros
Right away it gives a clear picture of what needs attention and lets us track the status of issue requests without any confusion. It's also really useful that the service provider can communicate directly with the tenant at a specific property which makes the whole process more efficient.
Cons
A few features are still missing at the moment but we were told that these functions (especially the part that matters for our business) will be added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Real Estate, N/A employees
“user friendly and valuable platform”
Pros
From the beginning the software feels very user friendly. It gives all users easy access and helps address a long standing issue in the real estate market.
Cons
Since it is still a young and dynamic company, the software is fairly new. Adding a few extra modules would make it even more valuable and I understand those are already planned on their roadmap.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
What types of pricing plans does Facilitee offer?
Facilitee pricing begins at €300/month, with costs adjusted for scale, customization, and business requirements. Request a custom Facilitee price quotation.
Does Facilitee offer an API?
Yes, Facilitee provides API access.
What level of support does Facilitee offer?
Facilitee provides support via email, phone, and contact form.
Does Facilitee have a mobile app?
No, Facilitee does not have a mobile app.
What language does Facilitee support?
Facilitee supports English and Dutch languages.
What other apps does Facilitee integrate with?
Facilitee integrates with Bloxs, BRIXXonline, Exact, Omniboxx, Pilar, Knab, and Outlook for seamless property management workflows.
Who are the typical users of Facilitee?
Facilitee serves residential, commercial, retail, industrial, hospitality, and student housing sectors, supporting diverse property management requirements.
