Last Updated
Overview
Guest Diary helps hospitality businesses streamline front-desk operations, enable secure direct bookings, and connect with major booking channels in one intuitive platform. While it lacks a dedicated mobile app, its simplicity ensures smooth day-to-day management. Overall, it is a reliable property management solution.
Be the first one to leave a review!
No review found
Starting Price
Custom
Guest Diary Specifications
- Reporting and Analytics
- Alerts/Notifications
- Tenant Management
- Lease Management
What Is Guest Diary?
Guest Diary is an all-in-one, cloud-based hospitality management platform designed to simplify operational workflows and increase direct bookings for hoteliers. Catering to hotels, guesthouses, and bed and breakfasts primarily in the United Kingdom and Ireland, the software unifies a property management system, a channel manager, and a booking engine. Its holistic approach from a single provider streamlines daily tasks and enhances guest experiences, ultimately improving efficiency and helping properties grow their business.
Guest Diary Pricing
The Guest Diary cost is structured around the following plans:
- 1-5 rooms: €89/month for all products
- 6-10 rooms: €99/month for all products
- 11-20 rooms: €149/month for all products
- 21-35 rooms: €179/month for all products
- 36-50 rooms: €229/month for all products
- 50+ rooms: Custom pricing
Disclaimer: The pricing is subject to change.
Guest Diary Integrations
Who Is Guest Diary For?
Guest Diary is suitable for small to mid-sized businesses across the hospitality industry. It is typically used by:
- Hotels
- Guesthouses
- Bed and breakfasts
Is Guest Diary Right For You?
This software could be the ideal choice if you want to simplify hotel operations and boost profitability. Guest Diary features help you cut commission costs, save time, and reduce stress by unifying bookings and payments in one secure, PCI-compliant platform. With proven scalability, 24/7 support, and widespread adoption across Ireland and the UK, it delivers reliable growth without contracts or upfront commitments.
Still doubtful if Guest Diary is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Guest Diary Features
Cloud Property Management
The software provides a connected, cloud-based Front Desk application to manage all reservations from various OTAs. This user-friendly system centralizes guest and booking data, creating a single source of truth for front-desk operations. It also eliminates the need for complex, resource-intensive on-site servers.
Modern Websites
This feature provides properties with fast, responsive, and mobile-friendly websites that are PCI compliant to ensure secure online transactions for guests. The software provides these sites without any upfront design costs, serving as a secure digital storefront for the property's direct booking strategy.
Channel Manager
The platform's industry-leading channel manager allows users to manage rates, availability, and reservations from a single location. The software prevents overbookings and manual data entry errors by instantly synchronizing changes across all online sales channels like Booking.com, Airbnb, and Expedia.
Booking Engine
The platform’s booking engine enables properties to take secure online reservations directly from their website. The intuitive and simple interface helps hoteliers save on high commissions typically paid to OTAs, directly increasing profit margins and reducing reliance on third parties.
Pros And Cons of Guest Diary
Pros
Easy to set up and start
Very responsive support team
Helpful training materials and videos
Cons
Limited customization for larger hotels
Occasional syncing delays with OTAs
Guest Diary Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What types of pricing plans does Guest Diary offer?
Guest Diary price starts at €89/month for 1–5 rooms, €99/month for 6–10 rooms, €149/month for 11–20 rooms, €179/month for 21–35 rooms, €229/month for 36–50 rooms, and offers custom pricing for properties with more than 50 rooms. Get a detailed Guest Diary cost breakdown tailored to your specific requirements.
What other apps does Guest Diary integrate with?
Guest Diary integrates with Stripe.
Does Guest Diary offer an API?
No, Guest Diary does not offer an API.
What language does Guest Diary support?
Guest Diary primarily supports the English language.
What level of support does Guest Diary offer?
Guest Diary offers support through fax, email, phone, contact forms and WhatsApp.
Does Guest Diary have a mobile app?
No, Guest Diary does not offer a dedicated mobile app.
Who are the typical users of Guest Diary?
Guest Diary features are used by organizations across industries and sectors, including guesthouses, bed and breakfasts and hotels.