Guest Diary

Guest Diary

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Overview

Guest Diary helps hospitality businesses streamline front-desk operations, enable secure direct bookings, and connect with major booking channels in one intuitive platform. While it lacks a dedicated mobile app, its simplicity ensures smooth day-to-day management. Overall, it is a reliable property management solution.

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Starting Price
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Guest Diary Specifications

Reporting and Analytics

Alerts/Notifications

What Is Guest Diary?

Guest Diary is an all-in-one, cloud-based hospitality management platform designed to simplify operational workflows and increase direct bookings for hoteliers. Catering to hotels, guesthouses, and bed and breakfasts primarily in the United Kingdom and Ireland, the software unifies a property management system, a channel manager, and a booking engine. Its holistic approach from a single provider streamlines daily tasks and enhances guest experiences, ultimately improving efficiency and helping properties grow their business.

Guest Diary Pricing

The Guest Diary cost is structured around the following plans:

  • 1-5 rooms: €89/month for all products
  • 6-10 rooms: €99/month for all products
  • 11-20 rooms: €149/month for all products
  • 21-35 rooms: €179/month for all products
  • 36-50 rooms: €229/month for all products
  • 50+ rooms: Custom pricing
Request a personalized Guest Diary pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Guest Diary Integrations

The software supports integration with Stripe. Watch the Guest Diary demo to learn more about its integration arrangements.

Who Is Guest Diary For?

Guest Diary is suitable for small to mid-sized businesses across the hospitality industry. It is typically used by: 

  • Hotels
  • Guesthouses
  • Bed and breakfasts

Is Guest Diary Right For You?

This software could be the ideal choice if you want to simplify hotel operations and boost profitability. Guest Diary features help you cut commission costs, save time, and reduce stress by unifying bookings and payments in one secure, PCI-compliant platform. With proven scalability, 24/7 support, and widespread adoption across Ireland and the UK, it delivers reliable growth without contracts or upfront commitments.

Still doubtful if Guest Diary is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Guest Diary Features

The software provides a connected, cloud-based Front Desk application to manage all reservations from various OTAs. This user-friendly system centralizes guest and booking data, creating a single source of truth for front-desk operations. It also eliminates the need for complex, resource-intensive on-site servers.

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This feature provides properties with fast, responsive, and mobile-friendly websites that are PCI compliant to ensure secure online transactions for guests. The software provides these sites without any upfront design costs, serving as a secure digital storefront for the property's direct booking strategy.

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The platform's industry-leading channel manager allows users to manage rates, availability, and reservations from a single location. The software prevents overbookings and manual data entry errors by instantly synchronizing changes across all online sales channels like Booking.com, Airbnb, and Expedia.

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The platform’s booking engine enables properties to take secure online reservations directly from their website. The intuitive and simple interface helps hoteliers save on high commissions typically paid to OTAs, directly increasing profit margins and reducing reliance on third parties.

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Pros And Cons of Guest Diary

Pros

  • Easy to set up and start

  • Very responsive support team

  • Helpful training materials and videos

Cons

  • Limited customization for larger hotels

  • Occasional syncing delays with OTAs

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Frequently Asked Questions

Guest Diary price starts at €89/month for 1–5 rooms, €99/month for 6–10 rooms, €149/month for 11–20 rooms, €179/month for 21–35 rooms, €229/month for 36–50 rooms, and offers custom pricing for properties with more than 50 rooms. Get a detailed Guest Diary cost breakdown tailored to your specific requirements.

Guest Diary integrates with Stripe.

No, Guest Diary does not offer an API.

Guest Diary primarily supports the English language.

Guest Diary offers support through fax, email, phone, contact forms and WhatsApp.

No, Guest Diary does not offer a dedicated mobile app.

Guest Diary features are used by organizations across industries and sectors, including guesthouses, bed and breakfasts and hotels.