Jurny

Jurny is a hospitality technology company that provides an AI platform for automating hotels and short-term rental operations. The system manages guest communications, operational requests, and various back-end tasks. This approach is designed to centralize and automate a significant portion of an operator's daily work, from guest interactions to housekeeping management. The platform is intended to support property managers by providing a unified system. 

What Is Jurny Best For? 

Jurny stands out for its AI guest communications that manages guest messaging in different booking and messaging apps. It automatically answers common questions and manages them without much human attention. The property information and quest conversations are managed diligently without the need for more staffing.

How Much Does Jurny Cost? 

Jurny pricing includes a base plan (jOS AI) starting at $19/unit/month. It offers two more plans: 

• Boutique Hotel PMS: Custom pricing 
• Enterprise Hospitality: Custom pricing 

Along with the base plan, it offers following add-ons for short term rentals: 

• AI-Powered PMS: $29/unit/month billed monthly or $20.30/unit/month billed annually. Includes the property management system, 95+ OTA connections, reporting and analytics 
• AI Guest Experience Pro: $14/unit/month billed monthly or $9.80/unit/month billed annually. It has a branded guest web app, digital guidebooks, and custom booking engine 
• Smart Device Hub: $4/unit/month billed monthly or $2.80/unit/month billed annually. Includes IoT Hub, smart lock and Minut integrations, and automated check-in and checkout 
• AI Guest Screening: $8/unit/month billed monthly or $5.60/unit/month billed annually. Includes Autohost or Chekin, in-app guest verification, and fraud prevention 
• Pricing Intelligence: $12/unit/month billed monthly or $8.40/unit/month billed annually. Includes Wheelhouse, rbnb.ai Listing Optimizer, and competitive analysis 
• Boutique Hotel And Enterprise Pricing: Custom quote based on property size, operational needs, and selected features. The jOS AI plan is required as the base plan 
• Smart Devices And Hardware: $100–$500+ per unit — Covers smart locks, sensors, and climate devices used with the Smart Device Hub 
• Third-Party Dynamic Pricing: $20–$100+ per property per month — Covers external pricing services such as Wheelhouse or PriceLabs connected through Jurny 
• Cleaning And Maintenance Software: $20–$200+ per month — Covers third-party services such as Turno or Breezeway used for property operations 
• Custom Configuration And Implementation: $1,000–$10,000+ — Covers custom setup, workflows, integrations, and configuration for larger property portfolios 
• Smart Devices And Hardware: $100–$500+ per unit. Smart locks, sensors, and climate devices used with the Smart Device Hub may cost extra 
• Third-Party Dynamic Pricing: $20–$100+ per property per month. External pricing services such as Wheelhouse or PriceLabs may add to the monthly cost 
• Cleaning And Maintenance Software: $20–$200+/month. It may add Third-party services such as Turno or Breezeway 
• Custom Configuration And Implementation: $1,000–$10,000+. Custom setup, workflows, integrations, and configuration may incur additional costs for larger property portfolios 

Disclaimer: The price is subject to change. 

Jurny Integrations 

Jurny integrates with a variety of platforms and providers, including: 

• AutoHost 
• Wheelhouse 
• Turno
• Delegate.co 
• Chekin 

How Does Jurny Work? 

Here is how users can start using Jurny software: 

• Sign up for Jurny and add your existing property listings into the account 
• Connect your relevant third-party sites, payment, pricing, and smart-lock accounts so Jurny can manage them from one place 
• Set up your property details like its price, taxes, booking rules, and other settings before going live 
• Sync availability, booking, and rates, and booking restrictions across connected OTAs to avoid any double bookings 
• Manage guest messages from OTAs, WhatsApp, SMS, and email in the AI Inbox, where NIA can manage questions and pass any hiccups to your team 
• Manage day-to-day tasks such as cleaning and property care based on upcoming reservations and guest departures 
• Use NIA's Co-Pilot to check occupancy, change rates, or block dates through voice or text instead of navigating through the dashboard 
• Offer any extras such as early check-in and late checkout during guest conversations to create additional booking opportunities 
• Respond to guest reviews through Jurny's Review Manager and keep track of feedback from major booking channels 
• Check business performance by asking the Data Scientist Agent questions about metrics such as occupancy and revenue 
• Manage reservations, guest communication, and connected property devices remotely through the Host App 

Who Is Jurny For? 

Jurny software is ideal for a wide range of industries and sectors, including: 

• Boutique hotels 
• Short-term rentals 
• Hotel brands 
• Vacation properties 
• Property owners 
• Hospitality professionals 
• Vacation rental operators 

Jurny Use Cases 

Based on Jurny’s property management capabilities, it is a good fit for the following situations: 

Growing Portfolios Scaling Without Adding Headcount 

Professional property managers scaling from a smaller portfolio toward more properties use Jurny's automation across messaging, calendars, and operations to absorb growth without proportionally growing their team. Customers noted that they expect to keep using the platform even after growing units before it gives advantage of having more reservations, guest conversations, and property tasks. 

Boutique Hotels Needing Front-Desk-Level Service Without Full Staffing 

Jurny’s check-in automation, review management, and guest messaging provide independent hotel teams with a full front desk that need to deliver instant, consistent guest service. It gives these boutique operators the level of responsiveness without the extra cost or complexity of enterprise hotel systems. 

Multi-Property Enterprise Portfolios Needing Brand Consistency 

Multiple Enterprise property operators that are managing and looking at different regional locations or brands need consistency that Jurny provides. It has the required management tools that standardize the guest experience and promote better reporting operations for different properties. Use value transitioning to it instead of replacing all tools at once. 

Operators Wanting Performance Data Without Building Reports 

Teams that were previously relying on spreadsheets or waiting on manual reports use the Data Scientist Agent of Jurny. This is valuable in providing direct questions about occupancy, ADR, or underperforming properties. Users have praised it to get an immediate answer instead of managing a business intelligence dashboard. 

Is Jurny Right For You? 

Jurny is a strong fit if you're managing short-term rentals or a boutique hotel and are tired of stitching together different tools just to run day-to-day operations. Its Co-Pilot blocks calendars by voice command and the Review Manager Agent responds to guest reviews automatically 

The tool has a Concierge and Upsell Agent that surfaces revenue opportunities without manual coordination. This kind of agent-based automation reflects where the broader short-term rental industry is heading.

 Jurny's Multi-Calendar and Channel Manager sync availability across every major OTA in real time. With good integrations — it genuinely replaces a fragmented tech stack rather than adding another disconnected tool to it. 

Still not sure about Jurny? Contact us at (661) 384-7070 to help you make a better decision.