Last Updated
Overview
Little Hotelier helps small accommodation providers simplify operations with an all-in-one platform that combines a channel manager, booking engine, and front desk system. While customization options are somewhat limited, its user-friendly design makes it a reliable solution for independent hoteliers seeking efficiency and control.
Little Hotelier Specifications
- Reporting and Analytics
- Resident Communication Tools
- Mobile App for Residents and Property Managers
- Integration with Accounting Systems
Little Hotelier Features
Hotel Booking Engine
The platform provides a direct booking engine for users’ websites, empowering them to accept commission-free reservations around the clock. This feature allows users to bypass third-party booking fees, making the tool instrumental in boosting profitability.
Guest Engagement
This functionality allows users to automate and personalize their communication with guests from the moment they book until after their stay. Owners and managers can send automated confirmation, pre-arrival, and post-departure emails to improve the guest experience, build lasting relationships, and encourage repeat bookings.
Reporting Insights
The platform provides a clear overview of the property's performance to help owners make informed business decisions. Users can analyze booking performance data to identify revenue opportunities and track a property’s performance against previous years to predict future trends.
Payment Processing
Little Hotelier enables property managers to securely accept payments from a wide range of sources, including major credit cards, virtual cards, and digital wallets. This functionality simplifies transactions and eliminates the need for manual data entry and helps ensure PCI DSS compliance.
Metasearch
The software helps increase property visibility by placing listings on top comparison sites. It provides a competitive edge to the home and property owners by displaying their live rates and availability directly on these platforms, encouraging travelers to book directly with them.
Pros And Cons of Little Hotelier
Pros
Centralizes booking and reservation management in one place
Helps streamline check-ins, check-outs, and payments
Helpful and responsive customer support
Cons
System updates can cause temporary disruptions
Limited proactive alerts and user notifications
Little Hotelier Reviews
Total 91 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars21%
3
Stars3%
2
Stars2%
1
Stars10%
Share your experience
Fawaz M.
Hospitality, 1-10 employees
More than a year
“All in one boost for small properties”
Pros
Running a small property feels much more manageable with this software because it brings everything together in one place (reservations, availability, pricing and channel management).
Cons
The downside for me has been the slow customer support, occasional technical glitches some limited or clunky features, integration difficulties and the lack of proactive alerts.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Fawaz M.
Hospitality, 1-10 employees
Less than a year
“Everything managed in one place”
Pros
Running a small property is much more manageable with everything gathered in one place, including reservations, availability, pricing and channel management.
Cons
The weakest part of the platform has been slow customer support, along with technical glitches, some limited or complex features, integration problems and a lack of proactive alerts.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Jeroen T.
Hospitality, 1-10 employees
Less than 6 months
“Quick support”
Pros
Functions are simple to use and starting off with the software is too. The onboarding process was trouble free and to the point and the helpdesk responds quickly whenever support is needed.
Cons
Rate setup is a bit limited in terms of functions especially because there's no option to derive all room rates from a single base rate.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Frequently Asked Questions
What level of support does Little Hotelier offer?
Little Hotelier offers support via helpline and a dedicated help center. However, the level of support may vary depending on your region.
Who are the typical users of Little Hotelier?
Little Hotelier features are used by small accommodation providers, including hotels, bed and breakfasts, boutique properties, and guesthouses.
What other apps does Little Hotelier integrate with?
Little Hotelier integrates with various platforms such as Bookboost, UpsellGuru, OptiWatti, Vikey, Duve, RoomPriceGenie, and Chekin software.
What types of Little Hotelier pricing plans are available?
Little Hotelier price starts at $109/month for both the Pro and Revenue Optimizer plans. Receive a personalized Little Hotelier cost estimate specific to your organization.
Does Little Hotelier offer an API?
Yes, Little Hotelier offers an API.
What language does Little Hotelier support?
Little Hotelier supports English, Italian, Thai, Indonesian, Spanish, and German languages.
Does Little Hotelier have a mobile app?
Yes, Little Hotelier offers a dedicated mobile app.