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Overview

LobbyPMS simplifies hotel operations for small and medium-sized properties with an all-in-one platform that prevents overbookings and drives direct bookings. While it may not carry the complexity of enterprise tools, that’s the point—it’s practical, and perfect for independent managers looking for efficiency without the overhead.

LobbyPMS Specifications

  • Property Accounting
  • Expense Tracking
  • Reporting and Analytics
  • Alerts/Notifications

LobbyPMS Features

PMS – Hotel Management System

The core property management system provides a centralized online calendar to manage all reservations and guest accounts. It is designed to track financials, generate invoices, sell ancillary products, and produce detailed operational reports from a single, intuitive dashboard.

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Channel Manager

This module automatically synchronizes your property's inventory and rates in real-time across major Online Travel Agencies (OTAs) like Airbnb, Booking.com, Hostelworld, and Expedia. This constant updating from a single platform is crucial for preventing costly overbookings and maximizing occupancy.

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Booking Engine

The integrated booking engine allows properties to accept direct, commission-free reservations through their own website and social media profiles. It includes secure payment processing, empowering small and medium-sized hotels to increase their revenue by reducing their reliance on third-party channels.

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Point of Sale (POS)

An integrated POS system streamlines the sale of additional products and services, such as those from a bar, restaurant, or gift shop. Charges can be added directly to a guest's reservation, simplifying the billing process and providing real-time inventory control.

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Pros And Cons of LobbyPMS

Pros

  • Helps organize and manage property inventory efficiently

  • Highly customizable to fit specific business needs

  • Includes multiple modules: POS, inventory, accounting, reports, etc.

Cons

  • Graphical interface needs improvement

  • Confusing submenu navigation

LobbyPMS Reviews

Total 12 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

8%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Share your experience

DJ
David J.

Hospitality, 1-10 employees

Less than a year

3.0

“Slow performance when entering data”

Pros

The product feels user friendly, practical and simple to use.

Cons

Software runs very slowly across the different tasks involved when entering information.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

PB
Patricia B.

Hospitality, 1-10 employees

Less than a year

5.0

“powerful features for my business”

Pros

Something I really appreciate about it is how simple it is to use and it comes with excellent features that are essential for running my business properly.

Cons

The option for moving reservations to a future date is not very intuitive and can be a bit hard to understand.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

LZ
leandro z.

Hospitality, 11-50 employees

More than a year

5.0

“Online access that really helps”

Pros

The most important thing for us is that it works online so we can stay connected and use it from anywhere.

Cons

At times we run into issues that never really get resolved and we end up having to learn how to work around them instead of seeing them fixed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What other apps does LobbyPMS integrate with?

The vendor hasn’t provided information about third-party integrations.

What level of support does LobbyPMS offer?

LobbyPMS offers personalized human assistance through a support chat, ticket system, a comprehensive online support center with manuals and video tutorials, and an FAQ section.

Who are the typical users of LobbyPMS?

Typical users who benefit from LobbyPMS features include businesses across the hospitality industry.

What languages does LobbyPMS support?

LobbyPMS is primarily available in English, Spanish, and Portuguese.

Does LobbyPMS offer an API?

The vendor has not provided public information regarding the availability of an API for custom integrations.

What types of pricing plans does LobbyPMS offer?

The vendor offers a flexible pricing structure, depending on property location, type, and the number of rooms. Get in touch for a tailored LobbyPMS cost estimate.

Does LobbyPMS offer a mobile app?

No, it doesn’t offer a mobile app.