Last Updated
Overview
MyHMS streamlines property management by centralizing core workflows and reducing manual effort across hospitality processes. While its reservation search options may feel complex, the platform compensates with AI support for optimum room rates, digital check-ins, and compliance frameworks, ensuring efficiency and secure data handling for lodging businesses.
Overall Rating
Based on 5 users reviews
4.6
Rating Distribution
Positive
80%
Neutral
20%
Negative
0%
Starting Price
Custom
MyHMS Specifications
- Expense Tracking
- Maintenance Requests
- Compliance Tracking
- Reporting And Analytics
What Is MyHMS?
MyHMS, now known as AutoClerk, is a property management system (PMS) available in both cloud-based and on-premises versions, designed for lodging businesses of varying sizes. The platform streamlines daily operations by centralizing reservations, housekeeping, guest services, and reporting. MyHMS offers features such as mobile housekeeping, eRegistration, and channel management.
By unifying core workflows into one platform, it helps businesses enhance efficiency, minimize manual tasks, and deliver a more seamless experience for guests while ensuring secure and reliable data management.
MyHMS Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
MyHMS Integrations
MyHMS integrates with the following third-party software:
- SynXis property hub
- ResOnTheWeb
- CleanMeNext
Who Is MyHMS For?
MyHMS software serves a wide range of industries and sectors, including:
- Hospitality management
- Lodging services
- Travel and tourism
- Guest services
- Property management
- Accommodation technology
- Hospitality operations
Is MyHMS Right For You?
Are you looking for a PMS that combines strong data protection, streamlined operations, and industry-recognized compliance? MyHMS addresses challenges like insecure payment practices and manual reservation updates with secure authentication, multi-format reporting, and automated reservation workflows.
The platform is also PCI SSF (Payment Card Industry Security Framework) compliant, ensuring payment security and data integrity across all transactions.
Still not sure if MyHMS is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
MyHMS Features
Core PMS Reporting
MyHMS’s reporting framework delivers detailed insights into bill-to, share-with, and tax-exemption data. Advanced night audit filters improve retrieval efficiency, while expanded exports provide room-night metrics, shoulder-date segmentation, and multi-format output in PDF, Excel, XML, and HTML.
Supplemental Training And Coaching Services
To maximize system value, MyHMS provides supplemental training sessions and management coaching. Expert-led tutorials help staff uncover overlooked features, maintain continuity across teams, and access learning resources via the MyHMS portal with comprehensive documentation and training videos.
Guest eLetters And Automated Communication
The eLetter service personalizes guest engagement with automated emails before arrival, during stay, and after checkout. Properties can customize templates for confirmations, thank-you notes, and surveys. Mobile responsiveness ensures a professional look on any device, helping businesses strengthen relationships, build trust, and improve overall guest satisfaction.
Paperless eRegistration
MyHMS features eRegistration, enabling guests to digitally review and sign registration slips on a tablet. This reduces paperwork, minimizes errors, and creates a modern, contactless check-in process that speeds up onboarding while enhancing efficiency.
Multi-Dimensional Room Allocation
The advanced allocation monitor supports simultaneous management across multiple CRS booking channels. It allows flexible room assignments, deposit transfers between reservations, and expanded configurations, including a 500-day maximum stay limit and up to 255 customizable rate classes.
Pros And Cons of MyHMS
Pros
Enables remote access across devices for flexibility
Simplifies reservations, check-ins, and check-outs
Saves staff time through efficient operations
Cons
Limited housekeeping functionality impacts daily operations
Credit card processing glitches cause payment issues
MyHMS Reviews
Total 5 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars0%
3
Stars20%
2
Stars0%
1
Stars0%
Share your experience
Shawnda C.
Hospitality, N/A employees
More than a year
“friendly support every time”
Pros
One of the best parts of using this software was the customer support. The team was consistently friendly, helpful and clearly knew the system well whenever we needed assistance.
Cons
Getting started with it was challenging at first. It felt a bit clunky and wasn't especially accessible for most users although it made a little more sense to those of us who tend to prefer IBM style systems over Apple. Unfortunately that learning difficulty was one of the two reasons my boss decided to switch to a different system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Richard L.
Hospitality, N/A employees
More than a year
“outdated fit for boutiques”
Pros
Honestly there isn't much that stands out. It feels a bit quirky and the interface comes across as dated like it was designed for a different era. It may suit a Best Western type of property but it really doesn't align well with a small boutique hotel trying to offer a more elevated experience.
Cons
A frustrating part is having to dig around to find new reservations especially since there's no way to search using the reservation number.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Leisa B.
Hospitality, N/A employees
More than a year
“Geat visibility and fast bookings”
Pros
From the moment I log in to it I get a clear view of everything happening across the property. Being able to check things remotely from my phone, tablet or computer saves a lot of time and lets me focus more on guest needs. My staff also benefits from how simple it is to make reservations quickly and the check-in and check out process is fast, efficient and can even be paperless. Altogether it creates a organized experience that our guests really appreciate.
Cons
I'd still love to see more housekeeping tools especially features for assigning rooms and tracking progress. From what I understand they're already working on that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Frequently Asked Questions
Does MyHMS offer an API?
No, MyHMS does not provide API access.
Does MyHMS have a mobile app?
Yes, MyHMS offers a mobile app for both IOS and Android.
What types of pricing plans does MyHMS offer?
Plans start at $2.99 per user per month, with custom quotes available based on business needs. Request a custom MyHMS price quotation.
What language does MyHMS support?
MyHMS supports English and Spanish languages.
Who are the typical users of MyHMS?
The software supports industries such as hospitality management, lodging, travel, guest services, property management, and accommodation technology.
What other apps does MyHMS integrate with?
MyHMS connects with third-party platforms including Synxis, ResOnTheWeb, and CleanMeNext.
What level of support does MyHMS offer?
MyHMS provides support via email and phone.