Last Updated
Overview
RMS Apartment provides a versatile property management system that helps hospitality operators simplify daily tasks and improve the guest experience. While the customization options can be improved, its powerful automation and all-in-one functionality make it a practical choice for managing properties efficiently.
Overall Rating
Based on 25 users reviews
4.1
Rating Distribution
Positive
76%
Neutral
12%
Negative
12%
Starting Price
Custom
RMS Apartment Specifications
- Maintenance Request Tracking
- Rent Collection and Accounting
- Financial Reporting
- Resident Portal
What Is RMS Apartment?
RMS Apartment is a property management platform designed for hotels, motels, campgrounds, and serviced apartments. The platform centralizes core operations, from reservations and channel management to housekeeping and payments in a single system.
RMS Apartment features like the direct booking engine and dynamic pricing help maximize revenue, while the guest portal improves the customer journey by enabling online check-in and account management. The software automates routine tasks, which helps operators save time and focus on their guests.
RMS Apartment Pricing
RMS Apartment Integrations
The software supports integration with various platforms and services, such as:
- Stripe
- SiteMinder
- Agoda
- Airbnb
- Flexkeeping
Who Is RMS Apartment For?
The software is ideal for a range of businesses in the hospitality industry, including:
- Hotels
- Apartments
- Event centers
- Marinas
- Vineyards
Is RMS Apartment Right For You?
RMS Apartment is a fitting choice for growth-oriented hospitality businesses that need an all-in-one system to manage complex operations. The platform offers trust accounting and multi-property management which make it particularly suitable for serviced apartments and property groups. RMS is SOC 2 Type 2 compliant and adheres to PCI-DSS standards for secure payments, which makes it a dependable choice.
Still unsure about RMS Apartment? Connect with our customer support staff at (661) 384-7070 for further guidance.
RMS Apartment Features
Front Desk Management
The front desk can easily view room occupancy and availability immediately. The system provides a live overview of a property's status and helps staff assign guests to rooms without manual checks. The system also handles bulk tasks like invoicing, reporting, check-ins, and charges automatically. This gives teams more time by handling routine administrative work.
Back Of House Management
This feature lets businesses track inventory, assets, and stock with supply forecasting. A live view of cash and accrual accounting is offered. The system also helps protect cash flow with automatic invoicing and overdue account tracking.
Owner And Trust Accounting
The system brings together contracts, owner charges, and commissions for correct, on-time payments. It includes a dedicated owners portal to track occupancy, revenue, and download statements. This gives owners the control and visibility needed to oversee a property.
Housekeeping
Staff can view, log, and complete any task through the staff portal. The system allows for custom cleaning schedules based on room type and length of stay. It assigns tasks by skill to maintain a roster and an audit trail.
Maintenance Management
The included maintenance hub is a single portal to track, update, and manage tasks. It allows for blocking out rooms when necessary. Third-party and contractor work orders can also be managed through one platform.
Pros And Cons of RMS Apartment
Pros
Offers effective tools for online booking and managing channels
Strong customization capability to meet the specific business requirements
Support team is helpful and responsive to customer inquiries
Provides good functionality for handling operational tasks
Cons
Transferring data from a previous software system can be easier
The initial setup and configuration can be lengthy
Availability of training materials could be improved
RMS Apartment Reviews
Total 25 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars16%
3
Stars8%
2
Stars4%
1
Stars12%
Share your experience
Sunil K.
Food & Beverages, N/A employees
Less than 6 months
“Very user friendly software
Pros
This software has been really good to work with....it's very simple and effortless to use from start to finish. Overall it runs very smoothly and performs well without any hiccups or frustrating delays. It just does what it's supposed to do which makes the whole experience pleasant and productive.
Cons
I don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sunny S.
Hospitality, N/A employees
More than a year
“faster setup and training
Pros
Getting new staff up to speed is easy and the system is very user friendly overall. Setting up rates and handling channel management is much simpler compared with other platforms I've used before.
Cons
It's honestly difficult to point out any real negatives because I've genuinely enjoyed using the product, going all the way back to the server based version in 2007.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ronyce G.
Hospitality, N/A employees
More than a year
“booking chart works brilliantly
Pros
The booking chart is very simple to use which makes the program simple to work with.
Cons
I still don't know how to use every part of it but whenever I call support online they're always happy to help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Frequently Asked Questions
Does RMS Apartment offer an API?
Yes, the software provides an API.
What other apps does RMS Apartment integrate with?
The platform integrates with various software and services including Agoda, Airbnb, Flexkeeping, SiteMinder, and Stripe.
Who are the typical users of RMS Apartment?
RMS Apartment features are typically used by vineyards, marinas, event centers, apartments, and hotels.
What level of support does RMS Apartment offer?
The platform offers support through phone and a ticketing system.
Does RMS Apartment have a mobile app?
Yes, RMS Apartment offers a mobile app.
What languages does RMS Apartment support?
The platform currently supports the English language.
What types of pricing plans does RMS Apartment offer?
The vendor offers customized pricing plans, depending on the unique requirements of businesses. Request a customized RMS Apartment price plan for your business today!