SmartButler

SmartButler

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Overview

SmartButler is a hospitality property management platform designed for hotels, resorts, and serviced apartments. It handles reservations, housekeeping, POS, maintenance, and guest services. While learning all its modules takes time, its analytics dashboards provide deep insight for better decision-making.

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Starting Price
Custom

SmartButler Specifications

Maintenance Requests

Facility Management

Inspection Management

Expense Tracking

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What Is SmartButler?

SmartButler is a software solution built for hospitality operators, hotels, resorts, and apartments, who need tools for reservations, guest services, housekeeping, POS, and maintenance in one platform. It supports multi-property operations, allows tracking of occupancy, online payments, vendor scheduling, and helps streamline workflows for front desk, housekeeping, and operations.

SmartButler Pricing

The vendor offers a Basic SmartButler price plan that costs $2000/user/year. Businesses can also request a personalized SmartButler pricing tailored to fit their requirements and budget.

Disclaimer: The pricing has been sourced from a third-party website and is subject to change.

SmartButler Integrations

Information related to the software third-party integrations has not been disclosed by the vendor. Book a free SmartButler demo to learn about its integration capabilities.

Who Is SmartButler For?

SmartButler serves a wide range of hospitality sectors, including:

  • Hotels
  • Resorts
  • Serviced apartments
  • Multi-property businesses
  • Lodging operations

Is SmartButler Right For You?

If your property operations involve managing guest reservations, housekeeping, point-of-sale transactions, and ongoing maintenance, SmartButler can simplify daily workflows. It centralizes fragmented systems into one platform, giving you tools for analytics, reporting, and guest satisfaction tracking. For businesses looking to replace manual processes with a unified solution, SmartButler is a strong fit.

Trusted by leading hospitality brands such as Crowne Plaza, Hilton, Mövenpick, and Marriott, SmartButler is implemented in more than 50 countries worldwide, including the UAE, Australia, Germany, France, and many more.

Still unsure if SmartButler software is the right fit for your business? Connect with the our customer support team at (661) 384-7070 for further guidance.

SmartButler Features

The LogBook module enables staff to manage, monitor, escalate, and track guest-related tasks in real time, even without full PMS connectivity. It automates task follow-ups, reporting, and performance measurement, helping service teams deliver consistent guest service while giving managers insights into service quality.

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SmartButler’s Housekeeping module improves efficiency across hotels, hospitals, and apartment buildings. It automates task prioritization and streamlines communication between staff, ensuring housekeeping operations remain organized, timely, and aligned with service standards.

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SmartButler features MiniBar module that automatically posts charges to guest bills and manages minibar services with accuracy. It adheres to room entitlements defined in the PMS, reducing manual errors and ensuring timely service delivery.

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Pros And Cons of SmartButler

Pros

  • Provides an all-in-one platform for housekeeping and guest services

  • Offers strong automation in task tracking and reporting

  • Scalable for single or multi-properties operations across different regions

Cons

  • Requires reliable internal processes to get the most value from its automation tools

  • Some hospitality-focused modules make it less relevant for non-lodging businesses

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Frequently Asked Questions

SmartButler caters to a broad range of hospitality sectors, supporting hotels, resorts, serviced apartments, multi-property businesses, and other lodging operations that require an all-in-one management solution.

SmartButler’s Basic plan is priced at $2,000/user/year. For organizations with specific operational needs, get a custom SmartButler cost quote tailored to fit their requirements.

The platform provides via email and contact form.

The software offers a mobile app for Android and iOS users.

No, the vendor does not offer an API.

Details about SmartButler’s third-party integrations are not publicly available.

SmartButler offers support in multiple languages, including the English.