Softinn PMS: Pricing, Free Demo & Features

Name: Softinn PMS
Rating: 4.5 (2 reviews)

Last Updated Sep 22, 2026

Overview

Softinn PMS offers property managers reservation, payment, and reporting features. Its guest database duplicates can sometimes make searching difficult. Nonetheless, the platform’s tools like kiosk check-in and integrated channel manager simplify daily hotel workflows.

Overall Rating

Based on 2 users reviews

4.5

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Softinn PMS Specifications

Tenant Management
Lease Management
Rent Collection
Maintenance Requests
Reporting And Analytics
Alerts/Notifications
Rental Listing And Marketing
Lease And Contract Management
Maintenance Request Tracking
Rent Collection And Accounting

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What Is Softinn PMS?

Softinn PMS is a Property Management Software (PMS) designed to help hotels and accommodations digitize their front desk operations. The system simplifies reservations, guest check-ins, and payment processing, reducing manual workload for staff. It also provides insightful business reports that support better decision-making and revenue growth. With tools to streamline daily operations and improve guest experiences, Softinn PMS offers a practical solution for small to mid-sized businesses seeking efficiency and scalability.

Softinn PMS Pricing

Softinn PMS offers multiple pricing options that vary based on the package and included features. Plans available are:

Starter: Free (Booking Engine)
Lite: From MYR 8/day (Hotel PMS)
Solo: From MYR 9/day (Booking Engine)
Elite: From MYR 13/day (Hotel PMS, Channel Manager)
Master: From MYR 15/day (Hotel PMS, Channel Manager)
All Star: From MYR 20/day (Hotel PMS, Channel Manager, Booking Engine)

Request a tailored Softinn PMS price plan for your organization.

Disclaimer: The pricing is subject to change

Softinn PMS Integrations

The software supports integration with multiple systems and platforms, such as:

SiteMinder
PayPal software
iPay88
MyKad
Digilock
STAAH
Intego

Book a free Softinn PMS demo to learn more about its integration capabilities.

Who Is Softinn PMS For?

Softinn PMS software is purpose built for the hospitality industry.

Is Softinn PMS Right For You?

Are you looking for a Property Management System that goes beyond daily operations to truly modernize your business? Softinn PMS offers a powerful, all-in-one solution designed to solve the common pain points of automation and overbooking. Its standout Self-service Kiosk automates check-ins, reducing labor costs and freeing up staff for more value-added guest interactions. Hosted on Microsoft Azure, the platform ensures strong reliability and security for business data.

Its innovative approach earned it a Merit Winner award from APICTA 2022, and with clients like Hotel Ming Garden and Rasia Hotel, the software integrates seamlessly with partners like PayPal and SiteMinder.

Still doubtful if Softinn PMS is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Softinn PMS Features

Digitize Hotel Operations

This feature serves as an indispensable sidekick for hoteliers. It provides a user-friendly guest folio that supports one-click WhatsApp messaging and e-invoices, while also managing group reservations, housekeeping tasks, and maintenance requests with ease.

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Comprehensive Business Reports

The software is designed to empower hoteliers with data-driven decision-making. The system provides a suite of reports covering critical metrics such as audit summaries, revenue and sales, occupancy rates, and booking sources, allowing businesses to identify areas for improvement.

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Integrated Channel Manager

An essential feature that automates the synchronization of room rates and availability with Online Travel Agencies. This eliminates overbooking, saves valuable manual work hours, and ensures that hotels can sell their rooms at maximum inventory, ultimately increasing revenue.

See How It Works

Smart Self-Service Kiosk

This feature offers a modern, contactless solution for guest check-in, check-out, and walk-in reservations. It significantly reduces queuing time, lowers labor costs, and provides an opportunity for hotels to upsell amenities and services from the kiosk screen.

See How It Works

Direct Booking Engine

The software empowers hotels to capture commission-free bookings directly through their website. It includes integrated online payment collection, providing hoteliers with a way to reduce dependency on third-party Online Travel Agencies and maximize their profit margins.

See How It Works

Pros And Cons of Softinn PMS

A quick look at Softinn PMS's strengths and weaknesses to
help you decide if it's the right fit

Pros

Channel manager prevents double booking issues
Frequent updates with innovative new features
Convenient guest reservation and payment access

Cons

Limited mobile optimization for smartphones and iPads
Guest database duplicates make searching difficult

Softinn PMS Reviews

Insights from real users on Softinn PMS’s features,
performance, and overall experience.

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

Stars

50%

Stars

50%

Stars

Share your experience

Mariam B.

Hospitality, 11-50 employees

Less than 6 months

4.0

September 2023

“helpful support and training”

Pros

Onboarding with the system is easy and the regular training sessions are really useful. Customer service has also been excellent whenever help is needed.

Cons

The group bookings and group folio features still need more work. Right now, there's no way to create one group folio and send it to a single guest so individual bookings have to be emailed separately for the same group. It's also frustrating that credit card payments from OTAs like Booking.com can't be processed.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Amiruddeen W.

Telecommunications, 101-500 employees

Less than 6 months

5.0

December 2022

“reliable booking support and setup”

Pros

Handling guests' cancellation and reservation change requests has been very convenient with this product. The setup process was easy and using it day to day is convenient and practical. Another big plus is that their support team is consistently available and helpful whenever assistance is needed.

Cons

One issue is that it does not provide support on weekends. Also, private training sessions come with additional charges.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 2 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Softinn PMS offer an API?

Yes, Softinn PMS offers an API.

What level of support does Softinn PMS offer?

Softinn PMS offers support via WhatsApp, email and phone.

What other apps does Softinn PMS integrate with?

The software integrates with apps like SiteMinder, PayPal, iPay88, MyKad, Digilock, STAAH and Intego.

Does Softinn PMS have a mobile app?

No, Softinn PMS does not currently offer a mobile app.

What types of pricing plans does Softinn PMS offer?

Softinn PMS pricing options include Starter (Free), Lite from MYR 8/day, Solo MYR 9/day, Elite MYR 13/day, Master MYR 15/day, and All-Star MYR 20/day with various feature bundles and addons. Get in touch for a personalized Softinn PMS cost estimate.

Who are the typical users of Softinn PMS?

Softinn PMS features make it suited for those wanting efficient Hotel operations and improved direct bookings.

What language does Softinn PMS support?

The software is available in English, Chinese, Japanese, Korean, Thai, Vietnamese, Bahasa Indonesian, Khmer etc.