Last Updated
Overview
Softinn PMS offers property managers reservation, payment, and reporting features. Its guest database duplicates can sometimes make searching difficult. Nonetheless, the platform’s tools like kiosk check-in and integrated channel manager simplify daily hotel workflows.
Overall Rating
Based on 2 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Softinn PMS Specifications
- Tenant Management
- Maintenance Request Tracking
- Maintenance Requests
- Lease And Contract Management
What Is Softinn PMS?
Softinn PMS is a Property Management Software (PMS) designed to help hotels and accommodations digitize their front desk operations. The system simplifies reservations, guest check-ins, and payment processing, reducing manual workload for staff. It also provides insightful business reports that support better decision-making and revenue growth. With tools to streamline daily operations and improve guest experiences, Softinn PMS offers a practical solution for small to mid-sized businesses seeking efficiency and scalability.
Softinn PMS Pricing
Softinn PMS offers multiple pricing options that vary based on the package and included features. Plans available are:
- Starter: Free (Booking Engine)
- Lite: From MYR 8/day (Hotel PMS)
- Solo: From MYR 9/day (Booking Engine)
- Elite: From MYR 13/day (Hotel PMS, Channel Manager)
- Master: From MYR 15/day (Hotel PMS, Channel Manager)
- All Star: From MYR 20/day (Hotel PMS, Channel Manager, Booking Engine)
Disclaimer: The pricing is subject to change
Softinn PMS Integrations
The software supports integration with multiple systems and platforms, such as:
- SiteMinder
- PayPal software
- iPay88
- MyKad
- Digilock
- STAAH
- Intego
Who Is Softinn PMS For?
Softinn PMS software is purpose built for the hospitality industry.
Is Softinn PMS Right For You?
Are you looking for a Property Management System that goes beyond daily operations to truly modernize your business? Softinn PMS offers a powerful, all-in-one solution designed to solve the common pain points of automation and overbooking. Its standout Self-service Kiosk automates check-ins, reducing labor costs and freeing up staff for more value-added guest interactions. Hosted on Microsoft Azure, the platform ensures strong reliability and security for business data.
Its innovative approach earned it a Merit Winner award from APICTA 2022, and with clients like Hotel Ming Garden and Rasia Hotel, the software integrates seamlessly with partners like PayPal and SiteMinder.
Still doubtful if Softinn PMS is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Softinn PMS Features
Comprehensive Business Reports
The software is designed to empower hoteliers with data-driven decision-making. The system provides a suite of reports covering critical metrics such as audit summaries, revenue and sales, occupancy rates, and booking sources, allowing businesses to identify areas for improvement.
Smart Self-Service Kiosk
This feature offers a modern, contactless solution for guest check-in, check-out, and walk-in reservations. It significantly reduces queuing time, lowers labor costs, and provides an opportunity for hotels to upsell amenities and services from the kiosk screen.
Direct Booking Engine
The software empowers hotels to capture commission-free bookings directly through their website. It includes integrated online payment collection, providing hoteliers with a way to reduce dependency on third-party Online Travel Agencies and maximize their profit margins.
Integrated Channel Manager
An essential feature that automates the synchronization of room rates and availability with Online Travel Agencies. This eliminates overbooking, saves valuable manual work hours, and ensures that hotels can sell their rooms at maximum inventory, ultimately increasing revenue.
Digitize Hotel Operations
This feature serves as an indispensable sidekick for hoteliers. It provides a user-friendly guest folio that supports one-click WhatsApp messaging and e-invoices, while also managing group reservations, housekeeping tasks, and maintenance requests with ease.
Pros And Cons of Softinn PMS
Pros
Channel manager prevents double booking issues
Frequent updates with innovative new features
Convenient guest reservation and payment access
Cons
Limited mobile optimization for smartphones and iPads
Guest database duplicates make searching difficult
Softinn PMS Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mariam B.
Hospitality, 11-50 employees
Less than 6 months
“helpful support and training”
Pros
Onboarding with the system is easy and the regular training sessions are really useful. Customer service has also been excellent whenever help is needed.
Cons
The group bookings and group folio features still need more work. Right now, there's no way to create one group folio and send it to a single guest so individual bookings have to be emailed separately for the same group. It's also frustrating that credit card payments from OTAs like Booking.com can't be processed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Amiruddeen W.
Telecommunications, 101-500 employees
Less than 6 months
“reliable booking support and setup”
Pros
Handling guests' cancellation and reservation change requests has been very convenient with this product. The setup process was easy and using it day to day is convenient and practical. Another big plus is that their support team is consistently available and helpful whenever assistance is needed.
Cons
One issue is that it does not provide support on weekends. Also, private training sessions come with additional charges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Frequently Asked Questions
What types of pricing plans does Softinn PMS offer?
Softinn PMS pricing options include Starter (Free), Lite from MYR 8/day, Solo MYR 9/day, Elite MYR 13/day, Master MYR 15/day, and All-Star MYR 20/day with various feature bundles and addons. Get in touch for a personalized Softinn PMS cost estimate.
Does Softinn PMS have a mobile app?
No, Softinn PMS does not currently offer a mobile app.
What other apps does Softinn PMS integrate with?
The software integrates with apps like SiteMinder, PayPal, iPay88, MyKad, Digilock, STAAH and Intego.
What language does Softinn PMS support?
The software is available in English, Chinese, Japanese, Korean, Thai, Vietnamese, Bahasa Indonesian, Khmer etc.
What level of support does Softinn PMS offer?
Softinn PMS offers support via WhatsApp, email and phone.
Who are the typical users of Softinn PMS?
Softinn PMS features make it suited for those wanting efficient Hotel operations and improved direct bookings.
Does Softinn PMS offer an API?
Yes, Softinn PMS offers an API.