Zuma

Zuma

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Overview

Zuma AI is transforming multifamily operations with Kelsey, an agentic AI built for your full resident lifecycle. Designed for property managers and multifamily operators, Kelsey automates leasing, rent collections, voice AI workflows, and more.

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Starting Price
$

Free

Zuma Specifications

Tenant Management

Lease Management

Rent Collection

Maintenance Requests

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What Is Zuma AI?

Zuma AI is an agentic AI operator purpose-built for multifamily, designed to automate prospect leasing conversations, rent collections, and voice AI workflows. Its flagship product, Kelsey AI, is your multifamily AI Leasing Assistant built specifically for property managers and operators. Kelsey works in real time, 24/7/365, to capture leads, book tours, follow up with prospects, answer resident questions, and support rent collection—all through a human-in-the-loop model that ensures accuracy, empathy, and trust.

Zuma AI Pricing

Zuma AI does offers free pilot programs. Pricing is customized based on portfolio size, unit count, and product configuration. Contact us today for a personalized Zuma cost estimate based on your business’s specific needs!

Zuma AI Integrations

Zuma AI integrates seamlessly with leading property management systems (PMS) and CRMs, including Yardi, Entrata, RealPage, Onesite, Knock and more, ensuring smooth adoption without disrupting onsite workflows. Schedule a free Zuma demo to learn more about its integration arrangements!

Who Is Zuma AI For?

Zuma AI is designed for multifamily marketing leaders, property managers, owners, and operators managing portfolios of 1,000+ units.

Is Zuma AI Right For You?

Zuma AI is purpose-built for multifamily operators looking to boost occupancy, NOI, and resident satisfaction by automating repetitive leasing and rent collection tasks. Kelsey’s combination of always-on AI with human-in-the-loop support. This AI leasing assistant ensures teams never miss a lead, while still delivering the empathy and trust that residents expect. For operators facing increasing workloads, high staff turnover, or investor pressure, Zuma AI is a dependable partner to streamline operations and strengthen community experiences.

Want to learn more about Zuma AI? Connect with our customer support staff at (661) 384-7070 for further guidance.

Zuma Features

Zuma AI gotes beyond scripted bot response. Kelsey autonomously handles leasing, rent collections, and resident workflows while escalating seamlessly when human support is needed.

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Kelsey engages prospects and residents wherever they are, web, text, email, phone, or ILS, ensuring no lead or inquiry is missed.

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Responds instantly, 24/7/365, capturing every opportunity and providing reliable resident support without the need for additional headcount.

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Kelsey tailors interactions using real-time pricing, availability, and renter preferences, creating human-like conversations that drive higher conversions.

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Purpose-built for multifamily operators, with deep PMS/CRM integrations, portfolio-wide reporting, and human-in-the-loop design that combines AI speed with human trust.

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Zuma Pricing

Free

Pilot Program

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What's Included

  • Automated Tour Scheduling

  • Automated Lead Engagement

  • Automated Lead Nurturing

Disclaimer: The pricing details were last updated on Sep 09, 2025 from the vendor's website. Please contact us for a tailored pricing list.

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Frequently Asked Questions

Kelsey is the name of our AI Leasing Assistant, purpose-built for multifamily. She automates leasing, rent collections, and voice AI workflows while working alongside human teams to improve efficiency and resident experience.

Onboarding is fast, fully supported, and tailored to your workflows. Since we integrate with you CRM & PMS, you can launch quickly while maintaining your brand voice from day one. Customers consistently praise our white-glove Strategic Account Management.

Zuma AI delivers measurable ROI by boosting occupancy, NOI, and team productivity. Customers see faster lead-to-lease conversions, higher tour volume, and reduced delinquency thanks to Kelsey’s 24/7 leasing, collections, and resident support. Onsite community teams save thousands of hours each week as routine busywork is automated, freeing staff to focus on resident experience

Unlike general AI chatbots, Kelsey combines agentic AI automation with human-in-the-loop support, ensuring speed, accuracy, and empathy. You onsite team or our real human operators steps (24/7) for complex queries or issues where Kelsey needs to triage for human support.

Kelsey connects with leading PMS and CRM platforms like Yardi, RealPage, and Entrata to provide accurate pricing, availability, and seamless data sync across your portfolio.

Kelsey works around the clock, meeting prospects wherever they are. She responds instantly to ILS leads, handle phone calls, send emails, and interface via live chat to book tours, answer questions, and support residents in real time, 24/7/365.