Relatient

Relatient

Last Updated Dec 12, 2024

Overview

Relatient enhances medical facility operations by improving appointment scheduling and patient communication. The software offers online registration, customizable branding, and targeted promotions to reduce staff training time. Although their customer support needs significant improvement, the platform reduces missed appointments through automated reminders and simplifies scheduling with rule-based self-scheduling.

Overall Rating

Based on 24 users reviews

4.4

Rating Distribution

Positive

88%

Neutral

8%

Negative

4%

Starting Price
Custom

What Is Relatient?

Relatient is a web-based tool created to assist medical facilities in scheduling appointments and streamlining phone, text, and email communication with patients. Some key features include online registration, data collection, customizable branding, survey data collection, and tools for effective reputation management. The HIPAA-compliant application allows you to notify patients of missed appointments and note the acknowledgment or cancellation of patients.

Relatient software enhances patient communication and engagement, significantly improving healthcare access through patient outreach, surveys, and targeted health campaigns.

What Is Relatient Best For?

The software stands out for its robust capability to automate appointment reminders. This feature decreases no-show rates and enhances patient engagement by keeping them informed and prepared regarding their appointments. By informing patients about upcoming appointments via text, email, or voice messages, Relatient ensures better schedule adherence and enhances overall clinic productivity.

Relatient Pricing

The platform offers pricing plans that vary depending on organizational needs and budget. Contact us for a custom Relatient pricing plan that best fits your requirements.

Relatient Integrations

The software integrates with multiple third-party applications, including:

How Does Relatient Work?

Here's how you can get started with the software:

  • Log into the Relatient software using the secure provided credentials
  • Upon logging in, view a comprehensive dashboard displaying appointment schedules and patient communications
  • Navigate to the scheduling section to manage appointments and availability
  • Access patient profiles to update details and preferences
  • Configure automated reminders by selecting communication preferences (text, email, voice)
  • Tailor reminder messages with personalized content and branding
  • Reminders are automatically sent based on scheduled times to ensure patients are informed about upcoming appointments
  • Monitor reminder effectiveness and adjust settings as needed to optimize patient engagement and reduce no-show rates
You can also schedule a free Relatient demo to explore its full functionalities.

Who Is Relatient For?

The software is used by healthcare organizations of all sizes, including:

  • Federally Qualified Health Centers (FQHC)
  • Hospitals and health systems
  • Specialty groups and practices

Is Relatient Right For You?

Whether you aim to optimize scheduling processes or strengthen patient engagement, Relatient provides robust tools tailored to support your practice's operational success. It is a compelling choice for your practice, especially recognized with the 2024 KLAS Patient Self-Scheduling Award.

With automated reminders, customizable patient communication options, and seamless integration with existing systems, Relatient significantly reduces no-shows and improves patient satisfaction. Moreover, the software collects insurance and ID information upfront, which helps reduce wait times, ensures accuracy, and enhances the overall patient experience.

Still unsure whether Relatient is the best fit for your practice? Call us at (661) 384-7070, and our team will help you decide based on your requirements.

Pros And Cons of Relatient

Pros

  • Improves patient engagement through automated appointment reminders and intelligent scheduling

  • Delivers better access and support with real-time chat options

  • Mobile accessibility enhances access to healthcare

  • Personalized messaging campaigns enhance patient experience

  • Simplifies the patient intake process with digital registration

Cons

  • Customization complexity for a few advanced features

  • Some online forms could be improved

  • Customer support response times may vary

Frequently Asked Questions

Hospitals, health systems, specialty practices, and federally qualified health centers (FQHC) are typical users of Relatient software.

Relatient is a web-based solution designed for healthcare centers and hospitals. It assists in streamlining patient communication via emails, text, and voice messages and scheduling appointments.

The cost of Relatient software varies based on your specific requirements. Request a personalized Relatient pricing quote for your practice today!

Relatient offers the English language.

Relatient integrates with several third-party applications, including athenaHealth, Veradigm, Epic Software, ModMed EMR, Cerner EMR, and Nextgen EHR Software.

Relatient software helps health systems by improving patient engagement, streamlining communication, and enhancing operational efficiency. It offers features such as appointment reminders and secure messaging, which give patients access to care and allow them to actively participate in their care journey.

Relatient software provides multiple channels to reach customer service teams, such as live chat, contact form, and email support options.