Last Updated

Key Takeaways

Generated from the text of customer reviews

Remedly is a cloud-based EHR and practice management platform tailored for aesthetic clinics, dermatology, and mental health practices. Users often praise its customizable forms, integrated billing, and patient engagement tools. While praised for reducing administrative burden, some note occasional glitches when using the software. Recent developments include a Second Signature feature.

Our Verdict

Remedly is a practical choice for small to mid-sized aesthetic and wellness clinics aiming to streamline operations. It suits practices prioritizing growth and efficiency without the need for complex infrastructure. Its pricing and usability support niche, high-touch care models. Usually, it is recommended for focused and independent teams.

Remedly Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

Remedly Features

Appointment Scheduling & Management

The software allows you to streamline the process of scheduling and managing appointments. The software includes a robust EHR and EMR system that allows care providers to track patient medical history and schedule appointments accordingly. Software help providers manage their schedules, including the ability to view open appointment slots, schedule multiple appointments at once, and cancel or reschedule appointments as needed. The software also includes a patient portal allowing patients to view their upcoming appointments, request changes, and cancel appointments as needed.

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Analytics & Reporting

Remedly's analytics and reporting features are second to none. With this system, you can easily see your business's performance and make data-driven decisions accordingly. Plus, the EHR and EMR integrations make it easy to track progress and spot trends over time.

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Revenue Cycle Management (RCM)

The software includes a revenue cycle management system to help practices get paid for their services. The system is designed to automate billing and coding processes, including the ability to create custom billing rules, send invoices electronically, and track payments. The system also includes a claims management tool to help practices track and manage insurance claims. You can streamline your billing process and improve your bottom line.

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Pros And Cons of Remedly

Pros

  • Streamlines appointment scheduling and patient management processes

  • Modular structure offers customizable solutions for diverse needs

  • Customizable templates and forms for patient intake and medical records

  • Real-time reporting and analytics for performance tracking and business insights

Cons

  • Potential learning curve for new users

  • Customization complexity for some modules

  • Customer support response times may vary

Remedly Reviews

Total 49 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

2%

Share your experience

A

Anonymous

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
July 2025

“innovative tool!”

Pros

Remedly is smart, innovative tech. It enhances how we care for patients while helping private practices stay financially healthy. Plus they genuinely care about their partners success and about ours too and that's what a real partnership feels like.

Cons

Nothing really, being able to access it easily is a huge help for our team as they can always check their schedules which is really important. The software is pretty user-friendly too and new staff members pick it up without any trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Stephen L.

Medical Practice, 1-10 employees

More than a year

5.0
July 2025

“Easy to use, good support and fair pricing”

Pros

The platform is easy to use and the support is good. The pricing is fair too especially when we look at what other electronic health records charge.

Cons

I really cannot think of anything I did not like about it, it makes me wonder how those bigger EHR companies manage to stay so popular.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Desiree s.

Mental Health Care, 11-50 employees

Less than a year

5.0
July 2025

“Pretty easy setup”

Pros

Getting everything set up was pretty easy and finding my way around is really simple. Overall I have not run into any problems with the service since I started using it.

Cons

No complaints at all. The only problem I have ever run into was my internet cutting out but the software itself has been completely fine.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of Remedly?

The typical users of Remedly include small to medium sized aesthetic practices. The platform also offers specialized solutions for mental health providers, medical spas and plastic surgery clinics.

Does Remedly support mobile devices?

Yes, Remedly supports mobile devices.

What types of pricing plans does Remedly offer?

Remedly offers customizable pricing plans starting at $89/month that can be tailored according to your specific requirements. Request a custom Remedly pricing quote today!

What level of support does Remedly provide?

Remedly provides email, FAQs, and knowledgebase support options.

What are the main features of Remedly?

The main features of Remedly include patient scheduling, customizable forms, billing, credit card processing, and reporting.

What languages does Remedly support?

Remedly supports the English language.

Is Remedly free?

No, Remedly is not free.

What other apps does Remedly integrate with?

Remedly offers integrations like LabSoft, Concord Technologies, Twilio, and more.

Does Remedly offer an API?

Yes, Remedly offers an API.