Remedly Software

Remedly has been a great for us and our patients

Pros

It is incredibly convenient for patients to access all the necessary information beforehand. Having them arrive with all the documentation already filled out really takes a load off during consultations.

Cons

I have noticed that some details could use more specificity, especially in campaigns where I'd prefer to save drafts before sending them instead of risking losing them.

Remedly - A partnership in progress

Pros

What I really appreciate is its all-encompassing nature. Running a Health Spa with multiple modalities and providers requires comprehensive software, and Remedly has definitely ticked off all the boxes.

Cons

Dealing with certain program settings that don't quite fit our needs can be cumbersome. Occasionally, we have to piece together reports and organizational aspects to make them work smoothly.

Remedly EMR Review

Pros

Remedy's platform is user-friendly and tailored to assist medical spas, dermatology, and plastic surgery practices. Since I started using Remedly in early 2019, it has made significant improvements. They've been understanding and patient with our office's demanding calls. Updates continually enhance the system, and they're responsive to requests for changes. We've had two very knowledgeable and responsive account representatives. Billing through Remedly, contracted with Auctus Dermatology Billing, has been smooth, and a special thanks to John at Auctus billing for being an asset to our success.

Cons

Remedly is a perfect fit for our cosmetic dermatology practice. However, the additional cost for Electronic RX is a drawback, especially since we're not large enough to justify extra expenses for all the add-ons. While customer support was inconsistent during the initial years, it has significantly improved over time.

Talking about Remedly

Pros

The database managed by this software is simply remarkable. The information and assistance it provides are quite notable, and their customer service seemed good and appropriate to me.

Cons

the software can be somewhat complex to use and implement. It would be better if certain aspects were simplified or made more intuitive.

My rating is all thanks to [sensitive content hidden]

Pros

Remedly is exceptionally user-friendly and provides me, as a leader, with all the tools and training guides needed for newcomers. Scheduling, maintaining, and operating our patient schedules is seamless with this system.

Cons

The main drawback currently is the lack of integration between Remedly and other systems. We've come across a few external systems we'd like to try, but unfortunately, none of them are compatible with Remedly, unlike some other EMRs.

Having a great rep turned around my opinion of Remedly

Pros

While I currently use Athena, Cerner, and Remedly, Remedly stands out as an EMR with enhancements for cosmetic practices. However, there's nothing particularly exceptional about the product.

Cons

Communicating our needs or getting adequate assistance was very challenging before [sensitive content hidden] joined the team.

Remedly Review

Pros

The assistance from remedly and their quick responses have been crucial for us during this transition.

Cons

We have encountered issues with Memberships, Commissions, and other aspects, but either they're being addressed or we've requested enhancements from the Remedly team for future updates.

Remedly knows the importance of custom work flows!

Pros

It is easily customizable, offers multiple ways to accomplish tasks, and has great customer service! We absolutely love [sensitive content hidden]!

Cons

Managing the patient portal experience could be more streamlined. Customizing the automatic texts sent before each appointment would save time, allowing us to attach patient consents beforehand. Implementing an automated patient check-in process would also alleviate the workload on the front desk. Additionally, having a "tip management" feature to assign tips from each appointment and improving custom report capabilities are areas where developers could make enhancements.

Remedly is Great for Med Spas

Pros

Its customizable features are unmatched.

Cons

My only suggestion would be to develop an app for the patient portal.

I do NOT Recommend Remedly.

Pros

I did not find anything likable about Remedly. I wouldn't recommend purchasing it. Speak to practices currently using it for insights.

Cons

I disliked everything about Remedly. In my experience, it's the worst medical software I've ever used. I highly recommend Aesthetic Pro instead. Buyer Beware!