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Reply Software

Reply Software

Last Updated Jan 7, 2026

Overview

Reply is a robust instrument for automating email outreach and sales engagement. Advanced features like email sequencing and personalization help streamline communication with prospects and clients. Although it can be a little complicated connecting to certain third-party mail servers, Reply is an asset for sales teams looking to increase effectiveness in reaching out to leads.

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Overall Rating

Based on 21 users reviews

4.2

Rating Distribution

Positive

76%

Neutral

24%

Negative

0%

Starting Price
Custom

Reply Software Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is Reply Software?

Overview

Reply Software is a cloud-based CRM tool focused on lead generation, contact management, and email automation which enables businesses to nurture their leads and attract more customers. With its activity-focused tools and features, it offers solutions that can serve to improve outbound and inbound sales. Reply allows users to find their prospective customers with its reply finder tool and makes them search contacts by using parameters such as company, role, experience, or name.

The platform provides users the option of putting their outbound sales efforts on autopilot, enabling them to enhance their revenue by scaling their sales while engaging leads and connecting to potential customers. The users can keep each communication personal while their outreach is still on autopilot. With Reply’s campaign wizard feature, users can streamline their workflows and send personalized messages to their audience. Metrics such as delivery rate, open rate, reply rate, not reachable or interested also make the users aware of their campaign performance.

Reply Software Pricing

Pricing starts at $50.00/month/user while full functionality is offered at $500.00/month/user.

Get in touch with us to discuss a custom Reply Software pricing plan.

Disclaimer: The pricing is subject to change.

USP

Reply enables integration with popular customer relationships management (CRM) solutions such as Salesforce, Pipedrive, Close.io, Prospectify, and Base CRM.

Support

Support is provided online.

Product Advantages

Users are able to customize each email. It also offers powerful automation with reporting and lead qualification. Offers features for both simple and complicated users.

Product Limitations

Difficult to organize and manage lists. Product Pricing per number of contacts is high.

Need more clarity on whether the software suits your requirements? Reach out to us at (661) 384-7070, and we'll assist you in making a well-informed decision. You can also book a free Reply Software demo to learn more about its features.

Pros And Cons of Reply Software

Pros

  • Personalized emails and detailed analytics help improve every campaign

  • Delivery is based on prospect's time zone that offers flexibility to users

  • Offers unlimited email addresses in tandem with CRM

Cons

  • Connecting to some third-party mail servers can be complicated sometimes

  • Users find the number of features overwhelming

Reply Software Reviews

Total 21 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

24%

3

Stars

14%

2

Stars

10%

1

Stars

0%

Share your experience

A

Arzu

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
November 2022

“Excellent for building complex multi-stage campaigns

Pros

Reply.io�is a platform thats evolving really quickly. Also it is excellent for building complex, multi-stage campaigns. Plus using email adds a powerful layer to our marketing and the team plan lets us collaborate and monitor each others activity which is super helpful.

Cons

Some basic tasks require too many clicks which can be frustrating. However I am still a fan of the platform's overall performance and their quick support team makes this issue easier to deal with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

JM

Jahan M.

Marketing and advertising, 51-100 employees

4.0
October 2022

“One of the best lead generation tools out there!

Pros

I am genuinely amazed by Reply, and it has been setting new standards for sales pitches and marketing campaigns in our organization. One of the greatest things to ever come out of that company is the reply.io Chrome plugin. Reply is one of the most extensively used sales methods in our company, and we constantly use it to discover the contact information of certain leads. It offers multiple ways in which you can interact with and finalize leads, like the ability to create various campaigns, gather accurate email addresses, and integrate with the top CRMs mostly used in the market.

Cons

Reply.io has truly been an icebreaker and pushed us farther into the market, which we couldnt for a very long time. However, the way it deals with my existing marketing campaigns is confusing. It prioritizes the latest campaigns and essentially hides the older information, which we have to dig up in order to get the information we need. But, in all honesty, I couldnt find any real errors worth mentioning that could break the experience. I would just like the software more if they lowered the costs or introduced more budget-friendly packages.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

H

Hamid

Computer Software, 11-50 employees

Less than 6 months

2.0
July 2022

“worst company

Pros

The user interface is okay but not the most user friendly. They provide a full set of channels for cold outreach,which is nice but when everything is considered, we have decided to look elsewhere.

Cons

They tried to charge us for services we had already paid for. The support team was not only unhelpful in fixing their mistake but was also rude and arrogant. We had a terrible experience and eventually had to dispute the charges with our bank and contact the original reseller. Overall it is a company with very low integrity.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

4

View All 21 Reviews

Frequently Asked Questions

Reply is used by sales teams, marketing agencies, PR firms and growing businesses looking to automate outbound sales and generate quality leads at scale.

Reply software supports the English language.

Reply doesn't have a dedicated app.

Reply software offers the following pricing plans; Email Volume at $53/month, Multichannel at $89 per user/month, and Agency- at $210/month. You can contact us for custom Reply software pricing.

No, Reply software is not free.