Best for: Ambulatory and Primary Care, Solo and Small practices
Mobile App: iOS
Mobile App: N/A
Rating:3.6
Rating: 3.6
Choosing the right electronic health record (EHR) software for your medical practice can be a taxing affair. From managing patient charts to streamlining billing, the right system brings efficiency and clarity to your workflow. There are so many different applications to choose from, each with its own set of features and pricing options.
Two names that often come up in this space are DrChrono and Practice Fusion—each offering a unique set of tools tailored for modern practices. DrChrono is an all-in-one EHR solution with customizable workflows, billing, and telehealth features. Practice Fusion is a cloud-based EHR designed for small practices, offering easy charting, e-prescribing, and patient management tools.
Read this DrChrono vs Practice Fusion blog as we have discussed their features, pricing plans, ease of use, and user reviews to help you choose the best platform.
Head-On Comparison
DrChrono EHR is a cloud-based healthcare software designed for various medical specialties like chiropractic, dermatology, orthopedics, and more. It’s particularly recognized for its iPad and iPhone compatibility, allowing providers to access charts and patient data on the go. DrChrono also offers integrated billing and customizable clinical forms.
On the contrary, Practice Fusion, acquired by Veradigm, is a cloud-based EHR system tailored mostly for small, outpatient practices across primary care, ambulatory care, and similar fields. It’s known for its built-in e-prescribing and charting tools. The software also supports labs and imaging integration to centralize patient information within one accessible platform.
DrChrono Vs Practice Fusion: At A Glance
Feature
DrChrono
Practice Fusion
Cloud Access
✓
✓
Document Management
✓
✓
Scheduling
✓
✓
Telehealth
✓
✓
Medical Billing
✓
✓
Reporting
✓
✓
Integration
✓
✓
Compliance
✓
✓
Support Options
✓
✓
Mobile Access
✓
✓
Comparing Strengths And Weaknesses
PROS
Easy to find ICD-10 codes
HIPAA compliant software
Smooth third-party integration
Web-based, accessible anywhere
Easy access to patient info
Efficient records documentation
CONS
Limited reporting options
Can’t save unsigned scripts
Hard to search past visits
Deleting appointments is tricky
DrChrono Vs Practice Fusion: Side-By-Side Feature Comparison
Scheduling
DrChrono: Offers a flexible scheduling system accessible via iPhone, iPad, or desktop. Practices can embed their availability into external websites using an open API, making it easy for patients to book online. Pre-set appointment profiles further simplify repetitive scheduling tasks by auto-filling consent forms, visit reasons, and billing codes.
Practice Fusion: Enables patients to book appointments online through the provider’s Patient Fusion profile. The platform includes a customizable Online Check-In feature, allowing patients to complete intake forms ahead of visits. These responses flow directly into encounter notes, minimizing manual data entry for staff.
Winner: Practice Fusion takes the lead with its integrated online booking and check-in features that enhance both patient convenience and data accuracy.
Billing
DrChrono: Delivers a robust billing experience fully integrated into its EHR, eliminating duplicate data entry and enhancing clean claim rates. With tools like intelligent reporting, pre-set billing profiles, and advanced automation, practices can reduce errors and streamline financial workflows.
Practice Fusion: Pairs its cloud-based EHR with expert-led medical billing services, offering payer coordination, claim scrubbing, denial management, and detailed financial reporting. Backed by 30+ years of experience, it provides end-to-end revenue cycle support across 45+ specialties.
Winner: Practice Fusion emerges superior due to its dedicated billing team, claims management tools, and full-service revenue cycle support, relieving providers of back-office burden.
E-prescribing
DrChrono: Offers comprehensive e-prescribing with EPCS support, Surescripts integration, and mobile-first functionality via iPad, iPhone, or web. Providers can access patient prescription history, set default pharmacies, batch order Schedule II drugs, and use tools like CoverMyMeds for seamless prior authorizations—all within a secure, DEA-compliant interface.
Practice Fusion: Supports certified e-prescribing with EPCS, real-time interaction checks, eCoupons, and two-click refill workflows. It enables direct submission from the patient chart, prior auth management, and medication reconciliation, but is primarily limited to desktop-based workflows.
Winner: DrChrono stands out for its advanced mobile capabilities, native iOS app integration, and broader prescribing tools like batch orders and prescription drafts, making it a more dynamic and efficient solution for modern practices.
Telemedicine
DrChrono: Provides a highly streamlined telehealth experience, fully integrated into its EHR platform. Patients can join visits via a simple link—no downloads required—while features like online scheduling, automated emails, kiosk mode, and real-time form signing create a frictionless virtual workflow. Its HIPAA-compliant system ensures secure interactions, and the OnPatient portal enhances patient engagement with features like chat and payment tools.
Practice Fusion: Relies heavily on Updox integration for video visits, secure texting, and reminders. While it offers robust customization and excellent intake and charting tools, its telehealth functions are more segmented and require external tools.
Winner: DrChrono is the better choice due to its all-in-one, natively embedded telehealth suite that eliminates third-party dependencies.
Practice Management
DrChrono: The platform’s customizable platform caters to unique practice needs with an emphasis on mobile access, automation, and seamless workflow between providers and staff. Its deep integration with scheduling, payments, and insurance checks gives it an edge in terms of time-saving and efficiency.
Practice Fusion: It is a solid choice for those looking for a simple, intuitive system with strong billing and ICD-10 readiness. While it provides essential features like eligibility checks and patient.
Winner: DrChrono is an ideal tool when it comes to practice management, specifically for practices seeking tailored workflows and enhanced mobile accessibility.
Pricing Plans For DrChrono And Practice Fusion
The starting price of Practice Fusion software is $199/provider/month, which includes essential services such as implementation, training, and support. However, it requires an annual commitment, which may be a consideration for smaller practices with limited financial resources.
Meanwhile, DrChrono offers the following four pricing plans:
Prometheus – Starting at $249/month/provider; includes EHR and practice management
Hippocrates – Starting at $349/month/provider; includes advanced EHR and practice management
Apollo – Starting at $599/month/provider; includes EHR, practice management, and medical billing software
Apollo Plus – Custom Pricing; EHR, practice management, and revenue cycle management services
*Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
When comparing the pricing plans, Practice Fusion offers a straightforward and transparent pricing plan. Its fixed costs make it easier for smaller practices to budget, though it requires an annual commitment. DrChrono, on the other hand, uses a custom pricing model for all its plans, offering flexibility with four different options based on the scope of services needed. Ultimately, the choice between the two depends on the specific needs, size, and budget of the practice.
What Users Have To Say?
Users praise DrChrono for its customizability, especially in EHR and practice management functionalities. Many appreciate the mobile app's flexibility, though some express concerns over occasional customer service delays.
On the contrary, Practice Fusion stands out for being user-friendly and affordable, particularly for smaller practices. While many users appreciate its cloud accessibility and ease of use, feedback regarding customer service has been mixed, with some experiencing issues when trying to cancel subscriptions or facing limitations in integrations.
Overall, both platforms have their strengths and weaknesses, and choosing between them depends on the specific needs and preferences of the practice.
Choosing The Right Solution For Your Practice
When it comes to practice management software, both DrChrono and Practice Fusion have their strengths. DrChrono stands out with its customizable features and mobile-friendly platform, ideal for practices needing flexibility and scalability. Practice Fusion, on the other hand, is a solid choice for smaller practices with its cost-effective solutions and easy-to-use interface.
Ultimately, choosing the right system between DrChrono vs Practice Fusion depends on your practice's specific needs—whether it's enhanced patient engagement, streamlined workflows, or affordable pricing. Make sure to evaluate your priorities before making a decision, as a well-suited system can significantly improve efficiency and reduce administrative burdens.
