Small HR teams often face a strange paradox: they want tools that feel personal and simple, yet at the same time are capable of handling complex tasks like payroll, onboarding, and performance reviews. This is the reason why platforms like HiBob and CharlieHR exist. They’re highly intuitive but built for these tasks. However, the way each tool approaches HR (Human Resources) is fundamentally different.

HiBob leans into structure and flexibility, which means it works well for mid-sized companies scaling across teams and time zones. CharlieHR, on the flip side, is built with smaller teams in mind—startups and modern small businesses that want automation, not overkill.

In this comparison, we’ll break down where these tools overlap, where they differ, and which one makes more sense for your team. Let's dive in!

HiBob Vs CharlieHR: At A Glance

Features

HiBob

CharlieHR

Payroll

Built-in UK payroll with Payroll Hub

No built-in payroll; integrates with providers like Xero and PayCaptain

Onboarding

Unlimited onboarding flows by role/location, task assignment, culture-focused preboarding

Simple auto-run onboarding flow, self-service setup, limited customization

Time Off Management

Custom leave policies by region, Slack/MS Teams approvals, detailed reporting

Automatic system with real-time updates, tricky leave calculations, and wellbeing nudges

Perks And Benefits

Offers wellness programs, childcare, and flexible working benefits with usage tracking

30,000+ ready-to-use perks included in plan, sharable with family and friends

Performance Management

360-degree reviews with goal tracking, 1-on-1s, and historical data integration

Basic 360 reviews with templates and dashboards, but fewer customization options

What Is HiBob?

HiBob (often referred to as ‘Bob’) is a Human Resources Information System (HRIS) designed to help modern, mid-sized companies manage their workforce. It centralizes HR tasks like onboarding, time off tracking, performance management, benefits, and employee engagement into one system.

That kind of all-in-one HR system proved crucial for Montu, a fast-growing medical cannabis company. As they scaled from 30 to 450 employees, they struggled to manage growth with spreadsheets and manual processes. HiBob helped them automate onboarding, track key HR metrics, and plan future headcount using modules like Workforce Planning. This gave their people team better control and the ability to handle 1,400% growth without losing structure.

Because of its flexibility and automation, this system is especially well-suited for fast-scaling sectors like tech, healthcare, and professional services.

Standout Features Of HiBob

  • Payroll Hub: It acts as a single source of truth for all your payroll-related data—such as job changes, salary updates, time off, and employee statuses. It automatically tracks, organizes, and updates this information in real-time so that when it’s time to run payroll, everything is already accurate and ready
  • Newsfeed: HiBob offers a private social media-style feed where teams can post updates, celebrate wins, share office news, and give public recognition through Shoutouts or Kudos
  • Compensation Management: This feature helps HR teams, finance departments, and managers collaboratively manage compensation reviews, bonuses, equity distribution, and salary adjustments within the platform

Pros And Cons Of HiBob

Pros

  • Managers can approve time off instantly through its Slack integration
  • Encourages open communication through weekly pulse surveys
  • It automatically sends personalized welcome emails to new hires

Cons

  • No option to redirect task assignment when the responsible person is unavailable
  • Its signature feature isn't legally binding, so it can't be used for signing employment contract

What Is CharlieHR?

CharlieHR is an HR software solution built specifically for small to mid-sized businesses looking to simplify everyday people operations. More than 11,000 businesses use this system to handle tasks like time-off management, onboarding, and performance reviews.

What makes CharlieHR stand out is its focus on simplicity and time-savings. That focus is exactly why Daye, a growing public health company, chose it early on. As their team expanded internationally, they needed a system to manage onboarding, time-off tracking, and performance reviews. Instead of juggling spreadsheets, they used CharlieHR to streamline onboarding, store policies, and run 360° feedback. On top of that, their HR team now saves over 50 hours each month.

That’s why it resonates with founders, office managers, and lean people teams—especially in sectors like health, social impact, and digital services.

Standout Features Of CharlieHR

  • Weekly Micro Polls: These are short, weekly surveys with one or more questions, designed to keep a regular pulse on how employees are feeling. This lightweight approach helps teams build a feedback habit and easily identify trends in employee sentiment
  • Video Call Support: Through its premium add-on, Charlie Concierge, users can book one-on-one video calls with a dedicated expert to get fast, personalized help with HR questions
  • Built-In Perks And Benefits Hub: It uniquely provides access to over 30,000 discounts and perks at well-known brands, included for free. Team members can share deals and discounts with up to 10 of their friends and family members

Pros And Cons Of CharlieHR

Pros

  • Some users find its time-off request and approvals are simple and intuitive
  • Their customer support team is knowledgeable and highly responsive
  • Sends automated reminders to managers for birthdays, holidays, and probation periods

Cons

  • Customization is limited, especially in areas like reporting and document setup
  • No built-in tool for staff rota or shift management, which is inconvenient

HiBob Vs CharlieHR: Key Feature Comparison

Payroll

HiBob offers its own built-in payroll solution for the UK (United Kingdom). That means you can manage your entire payroll process directly inside the platform—without needing to switch to another tool. This includes everything from setting payroll schedules (weekly, monthly, bi-weekly) to handling things like tax codes, student loans, overtime, and even automatic calculations for things like enhanced parental leave. It also helps companies stay compliant with UK tax laws by sending alerts when something like the minimum wage rules is at risk of being violated.

One of the best things about HiBob’s payroll is its Payroll Hub—a centralized dashboard where all payroll data comes together in real time. Changes like salary or address updates are tracked, flagged, and sent to your payroll provider automatically. It integrates out of the box with top providers like ADP, Xero, and Paylocity. And if you’re not using one of their pre-set integrations, HiBob has something called ‘Payroll Connect’, a no-code tool that helps you link your system without needing a developer.

Unlike HiBob, CharlieHR does not offer a built-in payroll system. This means you can’t actually run payroll within the system. Instead, you’ll need to use a separate payroll software to actually pay your employees. But here’s what it does offer: it integrates with third-party payroll systems like Xero and PayCaptain. These integrations allow you to sync changes made in Charlie—like new hires or updated salaries—with your payroll provider.

Winner: HiBob clearly takes the lead with its built-in payroll solution, offering end-to-end payroll management directly within the platform.

Onboarding

HiBob gives you a full onboarding system with lots of flexibility. You can create unlimited flows based on teams, roles, or locations—so a developer in London can have a different setup from a marketer in New York without manual updates. You can also assign tasks to IT, HR, or managers so everyone knows their role when a new hire joins. For example, IT gets a reminder to prep the laptop, and managers are prompted to check in. Once set, HiBob automates the flow for every new hire.

It also supports preboarding, so new employees can start filling in info and reviewing docs before day one. What sets HiBob apart is its focus on company culture—you can share welcome videos, post photos, introduce team members, and use features like ‘Shoutouts’ in Slack or Microsoft Teams to create a more personal and engaging remote onboarding experience.

CharlieHR, by contrast, keeps things extremely simple. You set up one onboarding flow, and it runs automatically for every new hire. They fill in their info via self-service, so you don’t need to supervise every step. It’s ideal for small teams that want fast, low-maintenance onboarding. However, CharlieHR’s onboarding is more limited compared to HiBob. It doesn’t support task assignments to others, and it lacks cultural elements like videos or welcome messages.

Winner: HiBob wins this round for its flexibility, task automation, and culture-driven onboarding experience.

Time Off Management

HiBob lets you create custom time-off policies based on employee levels, office locations, or local regulations. For example, if you have teams in different countries, you can match leave rules per region and choose whether allowances are given upfront or accrued over time. This makes HiBob ideal for growing or global teams needing detailed control.

Employees can request leave through Slack, MS Teams, or the app, and managers can approve it instantly. Another helpful part is its reporting tools, where you can track absence trends or even create payroll reports based on time-off data.

On the other hand, CharlieHR’s main goal is to make time-off management automatic. Once set up, the system takes care of itself. When someone requests time off, it goes straight to their manager, and the company calendar updates instantly—no manual tracking needed. It also handles tricky calculations automatically. For instance, it can figure out holiday allowances for part-time workers, manage holiday rollovers, or calculate leave for new starters without any HR input.

Where CharlieHR stands out is its smart notifications—such as reminders when someone might need a break—helping managers support wellbeing. This is something HiBob does not emphasize as clearly, making Charlie a better fit for teams focused on mental health.

Winner: This one’s a tie. HiBob offers more flexibility for global policies and reporting, while CharlieHR wins on automation and wellbeing support.

Perks And Benefits

HiBob focuses more on offering traditional employee benefits that support long-term wellbeing and engagement. These include wellness app subscriptions, gym memberships, childcare support, food subsidies, and flexible working arrangements. This system helps companies build a benefits strategy that reflects their culture and values. It also supports HR teams in tracking the usage of benefits, so they can see what’s working and what’s not.

CharlieHR, in comparison, gives you a ready-to-use perks system that focuses on savings and discounts. It includes access to over 30,000 deals across popular categories like retail, health and wellness, travel, and entertainment. The best part is, these perks come free with your CharlieHR subscription and require no extra setup. Employees can even share the perks with their friends and family, which adds a nice personal touch.

Winner: CharlieHR takes the lead here for offering a wide range of ready-to-use perks, all included in the subscription at no extra cost.

Performance Management

HiBob gets you a full system that supports 360-degree reviews. What’s even more helpful is that all the performance data—like goals, past achievements, and review history—is already saved inside the platform, so there’s no need to collect it separately.

It also helps with goal setting, allowing you to assign and track goals at individual, team, or department levels—making progress easy to measure. Another strong point is HiBob’s ongoing check-in support. Managers can schedule 1-on-1s regularly—like 30-60-90-day reviews—and use built-in templates or create their own. This helps keep feedback flowing, not just during formal review periods.

CharlieHR, meanwhile, is great for teams that just want to run reviews without dealing with a lot of setup or admin. You get built-in templates for things like probation or exit interviews, and the system walks managers through every step—like collecting self-assessments, sharing feedback, and holding review meetings. It also has a cycle dashboard, where you can see the progress of reviews at a glance and send automatic reminders, so nothing gets missed.

While it supports 360-degree feedback, it doesn’t offer many of the flexible features that HiBob does, which makes it more limited in comparison.

Winner: HiBob wins this round because it not only supports 360-degree reviews but also integrates goals, check-ins, and historical data in one place.

Final Verdict: Which One Wins?

With a score of 3:1 in favor of HiBob, and one category ending in a tie, HiBob comes out as the stronger HR platform overall in this comparison.

However, the choice between the two comes down to what your business needs most. If you need flexibility, scalability, and structure across multiple HR areas, HiBob is the clear winner. But if speed, automation, and built-in perks are more important, CharlieHR is the better fit for leaner teams.

If neither platform fully aligns with your goals, consider exploring alternatives like BambooHR for culture-driven HR or Gusto HR Software for easy payroll and benefits.