Are You Ready For The Ultimate Showdown?

Two mental health EHR (electronic health records) management giants are about to go head-to-head in a battle for supremacy. In one corner, we have SimplePractice, the sleek and user-friendly contender that's been turning heads since its inception. And in the other, we have TherapyNotes, the tried-and-true veteran with a loyal die-hard fan following.

In this blog, we'll dive deep into the features, benefits, and drawbacks of SimplePractice and TherapyNotes. If you're a mental health professional looking for the perfect practice management solutions, this is the right place for you!


SimplePractice is a comprehensive practice management software solution designed to help health and wellness professionals. It streamlines their day-to-day operations. It is a platform for managing patient records, scheduling appointments, processing payments, and more.

With its sleek interface and user-friendly design, SimplePractice is designed to make running your practice a breeze. Whether you're a solo practitioner or part of a larger group, SimplePractice has got you covered.

The software is used by mental health professionals, chiropractors, social workers, speech-language pathologists and more.


TherapyNotes is also an innovative software solution designed to assist behavioral health professionals. It offers a comprehensive suite of tools enabling therapists to securely store records, book appointments, create notes, and bill clients.

With TherapyNotes, therapists can streamline their workflow and improve the quality of care they provide to their patients. With its robust features and intuitive user interface, many therapists turn to TherapyNotes as their go-to practice management solution.

This software is used in behavioral and mental health practices.

Key Features

As two of the most prominent EHRs in the industry, SimplePractice and TherapyNotes offer robust practice management features. Let’s see how they compare:


SimplePractice’s telehealth solution fully integrates into its platform, allowing practitioners to schedule and conduct secure video sessions. In addition, the user-friendly interface and seamless experience make SimplePractice’s telehealth a strong contender in this category.

On the other hand, TherapyNotes also offers an integrated telehealth solution known as TherapyNotes telehealth. Its straightforward scheduling and easy-to-use video platform ensure virtual sessions with minimal hassle.

It’s a close call, but SimplePractice leads in the telehealth department due to its integration and user-friendly experience.

Appointment Scheduling

The scheduling system in SimplePractice is intuitive and easy to navigate, allowing users to manage appointments, set up recurring sessions, and send automated reminders to clients. Additionally, SimplePractice offers a client portal where clients can request appointments, making the scheduling process even more efficient.

TherapyNotes also features a scheduling system with appointment reminders, calendar syncing, and clinic schedule management. TherapyNotes’ scheduling system is designed specifically for mental health practices.

Therapy Notes Scheduling

While both platforms excel in scheduling, SimplePractice edges out TherapyNotes with its client portal for appointment requests and overall ease of use.


SimplePractice provides customizable templates for mental health documentation. The platform also features secure document storage and the ability to upload files directly to a client’s record.

Comparatively, TherapyNotes shines in the documentation department with its specialty-specific templates and intuitive note-taking features. The software also includes electronic signature capabilities and secure document storage, ensuring that your records are comprehensive.

TherapyNotes takes the crown in the documentation category thanks to its specialty-specific templates and user-friendly note-taking capabilities.


SimplePractice’s billing features include electronic claims submission, insurance tracking, and creating and sending invoices directly to clients. With its streamlined approach, SimplePractice makes managing the financial aspects of your practice a breeze.

SimplePractice Biling

TherapyNotes has billing features explicitly designed for mental health practices, such as electronic claims submission, ERA processing, and automatic payment posting. The platform also provides detailed financial reports and insights into financial performance.

While both platforms provide billing features, TherapyNotes takes the lead with its mental health-specific tools and comprehensive financial reporting capabilities.

Patient Portal

SimplePractice’s client portal allows clients to securely access their records, request appointments, and complete intake forms. The portal is also mobile-friendly.

TherapyNotes’ client portal, called the TherapyPortal, offers similar functionality, enabling clients to access their records, request appointments, and complete forms securely. However, TherapyNotes’ portal currently lacks a mobile-friendly experience.

SimplePractice is the winner in the patient portal category due to its mobile-friendly design.

User Interface Comparison

A well-designed interface can significantly impact usability, efficiency, and user satisfaction. Let’s look at how SimplePractice and TherapyNotes user interfaces are rated with reference to their respective user reviews.

SimplePractice User Interface

SimplePractice is known for its user-friendly interface that allows users to easily navigate the system. In addition, the platform features a customizable dashboard, intuitive menus, and a drag-and-drop option for appointment scheduling.

User Review Highlights:

  • Many users appreciate SimplePractice’s straightforward UI, making it easy for new users to learn the system quickly
  • Users have praised the platform’s customizable dashboard, allowing them to access essential information and tools briefly
  • Some users have reported occasional difficulties finding specific features or functions due to the platform’s extensive options

SimplePractice Rating:

GetApp: 4.6/5

SoftwareAdvice: 4.5/5

TherapyNotes User Interface

TherapyNotes’ user interface is designed to be comprehensive and cater to the unique needs of mental health professionals. The platform offers personalized home screens, customizable templates, and extensive navigation options.

User Review Highlights:

  • Some users find TherapyNotes’ UI less visually appealing than SimplePractice but appreciate the platform’s focus on mental health-specific features and navigation
  • Users often praise TherapyNotes’ customizable templates, which allow them to tailor the platform to their unique workflows
  • A few users have expressed concerns about the complexity of the interface

TherapyNotes Rating:

GetApp: 4.7/5

SoftwareAdvice: 4.5/5

In a nutshell, SimplePractice offers a more straightforward, user-friendly interface that may be better suited for therapists who prefer an easy-to-navigate platform. On the other hand, TherapyNotes provides a comprehensive UI, designed to cater specifically to mental health professionals with complex requirements.

Security And Compliance

In the world of EHR software, compliance and security are paramount. In addition, as mental health professionals, it’s essential to protect sensitive patient information and adhere to industry regulations. SimplePractice and TherapyNotes ensure compliance with industry standards.



  • HIPAA Compliance
  • Secure servers
  • Data Encryption (256-bit encryption to protect all data transmitted within the platform)
  • Secure Data Storage
  • PCI Compliant


  • HIPAA Compliant
  • HITRUST Certified
  • FIPS 140-2 Compliant Encryption
  • Routine Backups


Have a look at your support options.


  • User Accounts
  • Live Classes
  • Help Center
  • FAQs


  • Phone
  • Email


Any Possible Limitations?

While SimplePractice and TherapyNotes are celebrated for their impressive features, it’s essential to acknowledge that no platform is perfect. So, here’s an unbiased look at the limitations of SimplePractice and TherapyNotes.

SimplePractice: What’s Missing?

Limited Customization: Though SimplePractice offers customization options for progress notes, treatment plans, and assessments, some users have expressed that the level of customization is not as extensive as they would like. It can sometimes result in a less personalized experience for practitioners with specific documentation needs.

TherapyNotes: Room For Improvement

User Interface: Some users have found TherapyNotes’ interface less intuitive and visually appealing than SimplePractice. A less user-friendly interface may require a steeper learning curve for new users and might impact overall efficiency.

The Cost Factor

When choosing the right EHR software for your mental health practice, pricing can be a make-or-break factor. Check out the difference between Simple Practice vs Therapy Notes prices.

SimplePractice: Pricing Breakdown

SimplePractice offers two primary pricing modules: Solo Practice and Group Practice. Here are your options if you opt for the Solo Practice module:

  • Starter – $29/month
  • Essential – $69/month
  • Plus – $99/month

On the other hand, if you opt for the Group Practice module, here is your option:

  • Customizable – Starting at $159/month for two practitioners

TherapyNotes: Pricing Breakdown

These are the pricing options offered by TherapyNotes:

  • Solo – $49/user
  • Group – $59/first user
  • Enterprise – customizable, starting at $59/first user

For an in-depth pricing guide or a customized quote, click Get Pricing.

SimplePractice’s Starter Plan is more affordable for solo practitioners than TherapyNotes’ Solo Plan. However, as your practice grows, the cost difference between the two platforms becomes less pronounced, and the choice will depend on the features and functionality you prioritize.

Which Software Should You Choose?

In the ultimate showdown between SimplePractice and TherapyNotes, both EHR platforms have proven their worth in the mental health industry. SimplePractice shines with its sleek interface, user-friendly design, and seamless integration of telehealth services. In addition, it excels in appointment scheduling, documentation, billing, and patient portal features.

SimplePractice Vs TherapyNotes-Final Verdict

Contrastingly, TherapyNotes brings its veteran status and loyal following to the table. It offers a comprehensive suite of tools, including an integrated telehealth solution, specialized scheduling features, customizable note-taking capabilities, and robust billing functionality. Its focus on mental health-specific needs is evident in its offering.

While SimplePractice takes the lead in telehealth integration, appointment scheduling, patient portal, and user interface categories, TherapyNotes stands out with its specialty-specific templates and comprehensive financial reporting.

Considering these factors, you can choose which software will fit your practice requirements. But if you still have some questions, you can also call us at 661-384-7070.