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Overview

Union POS is a purpose-built system for bars, restaurants, and live venues, offering tools for faster ordering and real-time data insights. Initial setup can take time for users unfamiliar with POS systems. However, Union POS, as a centralized platform, helps manage service, staffing, and guest experience efficiently in high-volume settings.

Union POS Specifications

  • Sales Orders
  • Invoicing
  • Sales Tracking
  • Customer Relationship Management (CRM)

Union POS Features

Point of Sale

Union POS provides a seamless point-of-sale system designed for fast-paced environments. It accelerates transactions, reduces errors, and integrates easily with other systems, enhancing overall efficiency. This feature enables businesses to deliver a smooth, quick service experience for both staff and customers.

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Guest-Led Ordering

With this software, guests can place orders directly from their mobile devices to reduce wait times and improve order accuracy. This self-service feature enhances the guest experience. It enables customized orders and easier payments, leading to increased customer satisfaction and operational efficiency.

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Rewards And Loyalty

Union POS helps businesses build customer loyalty through integrated rewards programs. It tracks customer purchases and offers personalized incentives. So, businesses can encourage repeat visits, boost customer retention, and create an engaged, loyal customer base, driving long-term growth.

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Digital Menus

The software features customizable digital menus that can be updated instantly, providing guests with clear and visually engaging menu options. This digital approach makes it easy for businesses to adapt offerings quickly and maintain an attractive, up-to-date presentation without the need for printed menus.

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Kitchen Display System

The feature improves kitchen efficiency by displaying orders in real-time. It eliminates miscommunication, reduces errors, and ensures timely food preparation. The KDS streamlines workflows speed up service and enhances the overall dining experience for customers.

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Pros And Cons of Union POS

Pros

  • Tabs can be opened and closed in as little as 2.5 seconds, enhancing service speed

  • The intuitive design simplifies day-to-day tasks

  • Allows customers to send orders directly from their devices

  • Utilizes an interchange-plus pricing model, helping businesses understand transaction costs

  • Offers advanced analytics for better business insights

Cons

  • It may not fully support traditional table service workflows

  • Some users experienced slow responses during peak times

  • Does not calculate end-of-day cash totals

  • Instances of declined transactions and fraud alerts, according to software users

Union POS Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

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0%

1

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0%

Share your experience

EL
Eddy L.

Management, 11-50 employees

5.0

“Still the simplest POS system out there”

Pros

The search function is great and the customer service is always friendly and quick to help. The software is easy for customers to use at their tables and the downloadable app makes paying a breeze. I also appreciate how simple it is to create new wine buttons with the intuitive interface. It's been a solid experience overall!

Cons

Some of the software updates can cause issues for my system, but the customer service team always steps in quickly. They take the right actions to fix the problems, showing that they genuinely care about their clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Who are the typical users of Union POS software?

Union POS software is used across the hospitality industry by bars, nightclubs, restaurants, and other such venues.

What language does Union POS software support?

Union POS software supports English.

Does Union POS have a mobile app?

Yes, Union POS software has a mobile app.

Does Union POS software offer an API?

Yes, Union POS software provides an API.

What level of support does Union POS offer?

Union POS software offers support through phone, email, text, and a knowledge base.

What types of pricing plans does Union POS software offer?

The Union POS price starts at $69/feature/month, as per a third-party source. Acquire a tailor-made pricing quote specific to your needs.

What other apps does Union POS integrate with?

Union POS integrates with Paylocity, 7Shifts, OpenTable, BookTech, and many others.