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Overview

TextUs software is a business texting platform for two-way SMS, campaigns, and automation that helps teams speed responses and log conversations to their CRM. Some users note slow page loads at times; however, its shared inbox, templates, and analytics remain strong points.

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Starting Price
$49

/month

TextUs Specifications

Lead Management

Contact Management

Sales Automation

Activity Tracking

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What Is TextUs?

TextUs is a cloud-based business texting platform for teams that need fast, trackable conversations with prospects, candidates, and customers. It offers shared inbox messaging, SMS campaigns with automation, and analytics that surface response trends. These features help teams replace missed calls and unreturned emails with timely, documented conversations.

TextUs Pricing

The vendor offers multiple TextUs price options to cater to different needs. 

Base Subscription costs $750/month and includes 6 seats of Essential Plan or 4 seats of Plus Plan. Both these plans are also available separately:

  • Essential: Additional $49/month (1,000 message credits/seat)
  • Plus: Additional $75/month (1,000 message credits/seat)
Request a personalized TextUs pricing quote for your business today.

Disclaimer: The pricing is subject to change.

TextUs Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the TextUs demo to learn more about its integration arrangements.

Who Is TextUs For?

TextUs is ideal for a wide range of industries and sectors, including:

  • Staffing and recruiting
  • Healthcare
  • Higher education
  • Financial services
  • Retail
  • Manufacturing
  • Sports and entertainment

Is TextUs Right For You?

TextUs can suit teams that rely on timely outreach and need auditable conversation histories. Standout capabilities include a shared inbox, automation for campaigns, and compliance resources for 10DLC and opt-out handling. If you need fast, documented 1-to-1 or broadcast messaging at scale, it is worth a look.

Still doubtful if TextUs is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

TextUs Features

A team inbox centralizes two-way SMS so multiple users can view, claim, and assign conversations without overlaps. This reduces missed replies, speeds handoffs, and preserves a record of outcomes inside one workspace for performance tracking and coaching.

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Bulk and segmented sends pair with schedules, drip sequences, and keyword-triggered replies. Teams can nurture leads, send reminders, and standardize outreach while maintaining personalization. Automation reduces repetitive work so specialists focus on higher value follow-ups.

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Reusable templates and opt-in keyword workflows add consistency and compliance to messaging. Users can personalize text variables while ensuring required disclosures and instructions are included, which helps scale sending without increasing review effort.

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Built-in analytics surface response rates, link clicks, and conversation volumes across users and campaigns. Managers use these insights to refine timing, content, and follow-up rules, enabling data-backed improvements to outreach strategy.

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Developer tooling extends workflows via REST APIs and webhooks for event-driven updates. Integration endpoints and tokens enable syncing of messages, contacts, and status changes, so TextUs features can be embedded into existing systems.

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Pros And Cons of TextUs

Pros

  • Easy to use shared inbox

  • Automation for follow-ups

  • Analytics clarify response trends

Cons

  • Pages can load slowly

  • Limited texting options cited

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Frequently Asked Questions

Users commonly come from staffing, healthcare, higher education, financial services, retail, and similar sectors.

Yes. A mobile app is available for iOS and Android.

Yes. TextUs offers a documented REST API and webhooks.

It integrates with Salesforce, Microsoft Dynamics 365, Bullhorn, JobDiva, Oracle Taleo, Workday, and Greenhouse.

TextUs pricing starts at $299/month for a Base Subscription, which includes 6 Essential seats or 4 Plus seats. Individually, the Essential Plan costs $49/month and the Plus Plan costs $75/month, each with 1,000 message credits per seat. Larger teams can also request a customized TextUs cost estimate.

Support is available via help center resources and ticket submission, with an online messenger for assistance.

TextUs software is available in English language.

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