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Overview
TextUs software is a business texting platform for two-way SMS, campaigns, and automation that helps teams speed responses and log conversations to their CRM. Some users note slow page loads at times; however, its shared inbox, templates, and analytics remain strong points.
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Starting Price
$49
/month
TextUs Specifications
- Lead Management
- Contact Management
- Sales Automation
- Activity Tracking
What Is TextUs?
TextUs is a cloud-based business texting platform for teams that need fast, trackable conversations with prospects, candidates, and customers. It offers shared inbox messaging, SMS campaigns with automation, and analytics that surface response trends. These features help teams replace missed calls and unreturned emails with timely, documented conversations.
TextUs Pricing
The vendor offers multiple TextUs price options to cater to different needs.
Base Subscription costs $750/month and includes 6 seats of Essential Plan or 4 seats of Plus Plan. Both these plans are also available separately:
- Essential: Additional $49/month (1,000 message credits/seat)
- Plus: Additional $75/month (1,000 message credits/seat)
Disclaimer: The pricing is subject to change.
TextUs Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is TextUs For?
TextUs is ideal for a wide range of industries and sectors, including:
- Staffing and recruiting
- Healthcare
- Higher education
- Financial services
- Retail
- Manufacturing
- Sports and entertainment
Is TextUs Right For You?
TextUs can suit teams that rely on timely outreach and need auditable conversation histories. Standout capabilities include a shared inbox, automation for campaigns, and compliance resources for 10DLC and opt-out handling. If you need fast, documented 1-to-1 or broadcast messaging at scale, it is worth a look.
Still doubtful if TextUs is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
TextUs Features
Shared Inbox And Assignment
A team inbox centralizes two-way SMS so multiple users can view, claim, and assign conversations without overlaps. This reduces missed replies, speeds handoffs, and preserves a record of outcomes inside one workspace for performance tracking and coaching.
Campaigns And Automation
Bulk and segmented sends pair with schedules, drip sequences, and keyword-triggered replies. Teams can nurture leads, send reminders, and standardize outreach while maintaining personalization. Automation reduces repetitive work so specialists focus on higher value follow-ups.
Templates And Keywords
Reusable templates and opt-in keyword workflows add consistency and compliance to messaging. Users can personalize text variables while ensuring required disclosures and instructions are included, which helps scale sending without increasing review effort.
Analytics And Reporting
Built-in analytics surface response rates, link clicks, and conversation volumes across users and campaigns. Managers use these insights to refine timing, content, and follow-up rules, enabling data-backed improvements to outreach strategy.
APIs And Webhooks
Developer tooling extends workflows via REST APIs and webhooks for event-driven updates. Integration endpoints and tokens enable syncing of messages, contacts, and status changes, so TextUs features can be embedded into existing systems.
Pros And Cons of TextUs
Pros
Easy to use shared inbox
Automation for follow-ups
Analytics clarify response trends
Cons
Pages can load slowly
Limited texting options cited
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Frequently Asked Questions
Who are the typical users of TextUs?
Users commonly come from staffing, healthcare, higher education, financial services, retail, and similar sectors.
Does TextUs have a mobile app?
Yes. A mobile app is available for iOS and Android.
Does TextUs offer an API?
Yes. TextUs offers a documented REST API and webhooks.
What other apps does TextUs integrate with?
It integrates with Salesforce, Microsoft Dynamics 365, Bullhorn, JobDiva, Oracle Taleo, Workday, and Greenhouse.
What types of pricing plans does TextUs offer?
TextUs pricing starts at $299/month for a Base Subscription, which includes 6 Essential seats or 4 Plus seats. Individually, the Essential Plan costs $49/month and the Plus Plan costs $75/month, each with 1,000 message credits per seat. Larger teams can also request a customized TextUs cost estimate.
What level of support does TextUs offer?
Support is available via help center resources and ticket submission, with an online messenger for assistance.
What language does TextUs support?
TextUs software is available in English language.