Last Updated

Key Takeaways

Generated from the text of customer reviews

Greenhouse Software is an applicant tracking and hiring platform used by Human Resources (HR) and recruiting teams, mostly at mid-market and enterprise companies. Users say it's easy to use and navigate, though reporting is a common complaint, with some saying it lacks depth and detail. In September 2026, Greenhouse expanded its Voice AI integrations to work with more than 60 Applicant Tracking Systems (ATS).

Our Verdict

The platform works well for scaling and enterprise companies, especially in tech and knowledge sectors, that hire in high volume across many departments. Smaller teams may find it a bit pricey, but larger organizations say it’s worth the investment once they are running consistent hiring processes at scale. We recommend it for organizations that want interviewing, evaluation, and onboarding to run through one connected system.

Greenhouse Software Specifications

  • Recruitment and Applicant Tracking
  • Employee Onboarding
  • Workforce Analytics
  • HR Analytics and Reporting

Greenhouse Software Features

Talent Sourcing

Greenhouse helps recruiters find and track candidates through job listings, prospect contact capture, outreach campaigns, talent pools, referrals, and internal job boards. Recruiters post open roles to more than 1,000 job boards, manage prospect relationships, and track sourcing results in reporting tools. Branded careers pages, personalized social posts, and candidate texting are also included.

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Candidate Experience

This covers the applicant side of hiring, including job alerts, simple applications, automated status updates, interview self-scheduling, and candidate communications. Take-home tests, background checks, and e-signatures run within the same hiring steps recruiters already use. It also supports multiple languages, candidate surveys, and flexible pipelines.

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Interviewing And Decision-Making

Interviews and evaluations run through interview kits, prep materials, scorecards, reminders, and defined role requirements. Hiring teams score candidates against the same criteria, and Voice AI can conduct structured first-round conversations. Reports, offer forecasting, and candidate feedback are available for reviewing hiring decisions.

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Talent Matching

The software detects fraud and confirms candidate identity using AI-powered matching. Suspicious applications are flagged based on phone numbers, email addresses, IP addresses, and location, and spam blocklists restrict known sources. Recruiters use this to catch risks early and direct their review time toward candidates who need closer attention.

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Onboarding

Once an offer is accepted, Greenhouse manages the transition into employment through structured plans, milestones, tasks, permissions, email flows, and 30-day goals. Responsibilities can be assigned by role, location, and employee status, and new hire information syncs automatically from Greenhouse Recruiting into Greenhouse Onboarding and connected HRIS platforms. Reporting and surveys are available for evaluating how onboarding is going.

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Reporting And Insights

The platform offers more than 40 pre-built reports plus custom reporting for candidates, sources, departments, jobs, offices, offers, openings, and custom fields. Pipeline health, hiring goals, sourcing performance, and diversity funnel metrics can all be reviewed through reports and dashboards. Data exports and BI connectors make it possible to combine recruiting data with information from other business systems.

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AI Recruiting

AI tools support sourcing, interviews, resume review, reporting, and candidate analysis, but hiring decisions still sit with recruiting teams. Notetaker records and transcribes interviews, then maps the notes to scorecard questions. Other tools handle talent rediscovery, automated hiring plans, resume review, report creation, offer forecasting, and candidate feedback analysis.

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Pros And Cons of Greenhouse Software

Pros

  • Recruiters can find the right candidates faster

  • Teams get more control over their recruiting data

  • Hiring performance becomes easier to track and review

  • Helps recruiters and hiring managers work together more closely

  • Cuts down on fraudulent and spam job applications

Cons

  • The interface may take some time to get used to

  • Larger companies may want more customization than it offers

  • Some users may need extra help during initial setup

Greenhouse Software Pricing

Core

Plus

Pro

  • Reporting & analytics

  • Scheduling

  • SSO

  • Sourcing & CRM

  • AI Notetaker

  • Real Talent™: Talent Matching

  • Structured interview kits & scorecards

  • Everything in Core, plus:

  • Business Intelligence Connector

  • Real Talent: fraud & spam detection

  • Texting

  • AI-powered report filters

  • Greenhouse Sourcing Automation

  • Everything in Plus, and:

  • Developer sandbox & sync

  • Real Talent: enterprise-level features

  • Audit log

  • Unlimited CRM events

  • Enterprise-level data configuration and security

Disclaimer: The pricing details were last updated on Sep 02, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Greenhouse Software Reviews

Total 20 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

0%

1

Stars

5%

Share your experience

B

Brandon

Hospital and Health Care, 500+ employees

More than a year

5.0
March 2025

“Interactive interface”

Pros

What I like most about Greenhouse is the user interface. It's really easy to navigate, making it super userfriendly for everyone who uses it.

Cons

What I like least about Greenhouse is that sometimes information doesn't display correctly. While it's a small technical error, it still remains our preferred choice.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

M

Mathieu

Information Technology and Services, 500+ employees

More than a year

5.0
February 2025

“No ATS has impressed me more than Greenhouse”

Pros

My experience with Greenhouse has been amazing. By far, it's the best ATS I have used in my career. I really love how userfriendly it is. It helps me day to day as a recruiter because everything is centralized and it makes collaboration with people really easy.

Cons

The way we pull reports could be optimized. It takes too long to create reports and that's the only thing I'd mention here.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

L

Lisa

Information Technology and Services, 51-100 employees

Less than a year

5.0
February 2025

“Greenhouse does a great job of keeping me organized”

Pros

I took on a new role at a growing company and needed a solution to assist with all the tasks. Greenhouse has been a huge time saver and helps me stay organized. I find it extremely user-friendly and their customer service is great. The task reminders are also super helpful.

Cons

I've been very pleased with Greenhouse but I think there could be some automation or development added to the email function, like being able to see all activity, such as accepting calendar invites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

Frequently Asked Questions

What language does Greenhouse software support?

Greenhouse Software supports English, German, French, Italian, Korean, Spanish, and Portuguese. Its job boards are available in 19 languages.

What level of support does Greenhouse software offer?

Greenhouse offers support via live chat and a dedicated help center, and learning resources with instructor-led training, office hours, and self-paced tutorials.

Who are the typical users of Greenhouse software?

Typical users include startups, growing companies, and large enterprises across diverse industries.

What other apps does Greenhouse software integrate with?

Greenhouse software integrates with 400+ third-party platforms, including Deel, Gusto, Paylocity, Checkr, Dropbox Sign, Slack, and BambooHR.

Does Greenhouse software have a mobile app?

Yes, Greenhouse Recruiting offers a mobile app available for both iOS and Android devices.

What types of pricing plans does Greenhouse software offer?

Greenhouse Software pricing is estimated to start at $500/month, with actual costs varying. Its custom-priced plans include Core, Plus, and Pro. Get a detailed Greenhouse software cost breakdown to make an informed decision.

Does Greenhouse Software offer an API?

Yes, Greenhouse Software offers an API.