WonderDoc Software

Affordable but Lacking in Documentation Features

Pros

One of the major advantages of this software is its affordability compared to other options I tried. It offers a cost-effective solution for our needs.

Cons

However, there are significant drawbacks to consider. The documentation features are lacking, as what is documented does not appear in printed documents, and care plans do not appear in notes. The services unreliability has been a major issue, with one problem being resolved only for another to arise. Additionally, there were significant billing issues, with coding errors persisting for over a year.

Web-Based Solution Catering to Hospice Care Needs

Pros

One of the standout features of this software is that it is web-based and specifically caters to the needs of hospice care. It offers convenience and accessibility.

Cons

However, it is worth noting that as a MAC user, accessing the software remotely requires additional steps. The software is more PC-friendly, which can pose challenges for MAC users.

Very Good product with great tech support

Pros

As an employee in the banking industry I have found this management software solution to be highly practical and efficient in its functionality. It provides a comprehensive set of tools that greatly contribute to the smooth operation of our daily tasks and processes.

Cons

While the software overall performs admirably there are certain areas that could benefit from further improvement and refinement. Identifying and addressing these aspects would undoubtedly enhance the overall user experience.

Better than Paper Documentation but Repetitive and Glitchy

Pros

As someone new to using EMR systems, I found this software to be an improvement over paper documentation. It offers systems and features that assist with compliance, making it easier to adhere to regulations.

Cons

However, there are some notable drawbacks. The software can be extremely repetitive, and it took several years for promised features like offline functionality and spell check to be fully implemented. Glitches are prevalent in the system and often require redoing documentation, resulting in wasted time.

Easy-to-Use System with Room for Improvement

Pros

The systems step-by-step layout is easy to read and follow. It covers all the necessary systems and provides the ability to save and delete information easily. The availability of computer support adds to the user experience.

Cons

On the downside, the system does not allow easy access to information from the previous note when viewing the current note. Each note needs to be individually accessed, and the notes can be lengthy with repetitive content.

Accurate Assessments with Prompt Support

Pros

This software excels in accurately documenting assessments, and any missing options can be quickly addressed by contacting the support te, who are responsive in resolving issues.

Cons

However, it should be noted that not all medical options are available with drop-down menus, and the "issues" notification may not always be accurate. Some issues listed may have already been fixed in the EMR.

Customization Options with Room for Flow Improvement

Pros

This software offers commendable customization capabilities, allowing for the addition of reports, changes in wording, and the incorporation of specific forms. The dashboard can be personalized to meet individual preferences.

Cons

However, there is room for improvement in terms of workflow and flow, as the software does not have the smoothest transition between features. The care plans, in particular, contain excessive options that may not be applicable to hospice care.

Quick Nursing Assessment with Minor Issues

Pros

The software offers a quick and easy nursing assessment process, with the ability to easily access ICD10 codes. It meets the requirements for compliance.

Cons

However, there are still issues with certain saving components and the plan of care. Spell check is still not available, and the system starts to run slow after being logged in for some time.

Customizable and Responsive, with Minor Technical Issues

Pros

One of the major advantages of this software is its customization options, allowing for personalized adaptations to suit individual needs. The customer support te is readily available and offers quick responses. Training and use of the software are relatively straightforward.

Cons

Occasional technical issues may arise, although they are not uncommon in the industry. The desire for more information on the dashboard and updates is acknowledged, and the software te is already working on addressing these concerns.

Easy to Use with Some Functionality Challenges

Pros

The software is generally easy to use and navigate, with a user-friendly interface. Most tasks can be performed without significant difficulty. The support te is responsive and helpful in resolving issues.

Cons

However, challenges arise when using certain features like IDT and te review. Additionally, the effective use of reports may require further exploration. As a user who has not utilized the software for an extended period, there is still room to fully grasp its functionality.