Last Updated
Key Takeaways
Generated from the text of customer reviews
AestheticsPro is a cloud-based EHR and practice management platform used by medspa owners, aestheticians, and front-desk staff. While users note that mobile app formatting is difficult on certain devices, the platform helps users organize client charts and records efficiently. The vendor is planning to introduce Kai AI Premium Agents for phone, text, and website conversations.
Our Verdict
AestheticsPro suits multi-location medspa practices and medium to large setups handling high client volumes and frequent bookings. Its starting price is reasonable for small practices needing both clinical and administrative tools, but paid add-ons can raise the total cost. We recommend it for medspa practices seeking coordinated clinical and administrative management.
Overall Rating
Based on 608 users reviews
4.4
Rating Distribution
Positive
85%
Neutral
10%
Negative
4%
Starting Price
$160
per month
AestheticsPro Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Patient Portal
- Mobile App
What Is AestheticsPro?
AestheticsPro is a medical spa management platform that helps medspas and aesthetic practices manage clinical records, appointments, and client accounts in one place. Its client records include charts, intake and consent forms, treatment notes, and progress photos, allowing providers to review previous treatments during follow-up visits. The AP Photo tools offer alignment guides, image markup, and side-by-side comparisons to help providers document and track treatment changes.
What Is AestheticsPro Best For?
Among different features, AestheticsPro stands out for its ‘E-Records Management’ capability, which helps medical aesthetic practices replace paper charts with digital client files. Staff can use the form editing tool to build forms, collect digital signatures, and attach photos and documents to client records. The platform also supports interactive treatment records with images and medical director authorization. This gives staff a way to review signed forms and treatment documentation from the client file during appointments.
How Much Does AestheticsPro Cost?
AestheticsPro pricing starts at $160/month for 2 users under its Pro Plus. This plan also supports up to 3 users with the third user costing an additional $85/month. It offers mobile app, client portal, telemedicine, app texting, e-prescribe etc. Additional pricing tiers include:
- Executive: $285/month
- Enterprise: $350/month
Besides the monthly subscription costs, users should also account for additional charges to consider the total cost of ownership. It includes, but is not limited to, the following:
Pro Plus Additional Users: $85/month
- Implementation: $500–$1,500 one-time
- Data Migration: $300–$1,000 one-time
- Staff Training: $300–$800 one-time
- Admin Labor: $500–$1,500 one-time
Users generally find AestheticsPro’s pricing reasonable for the value provided. Reviews highlight the inclusion of multiple features without numerous add-on costs, along with flexible form creation at a favorable price point.
Disclaimer: The pricing is subject to change.
AestheticsPro Integrations
The platform integrates with multiple systems and platforms, such as:
- Salesforce
- High Level
- Google Calendar
- Zoom
- Twilio software
- Cherry
- Constant Contact software
How Does AestheticsPro Work?
After logging in to AestheticsPro, follow these steps to get started:
- Set up staff schedules and link services to the required providers and rooms or equipment
- Create the client profile and book an appointment using the scheduling calendar
- Collect intake information and digital signatures on consent forms in E-Records
- Record treatment notes and attach progress photos to the client file
- Create an invoice and collect payment at checkout
- Schedule a follow-up email through AP Marketing Solutions once the appointment has been invoiced
Who Is AestheticsPro For?
AestheticsPro serves medical aesthetic businesses such as:
- Medical spas
- Tattoo removal clinics
- Laser hair removal clinics
- Weight loss clinics
- Hydration therapy practices
AestheticsPro Use Cases
Based on our assessment of AestheticsPro features, the following situations show where the platform may be a suitable option.
Medical Spas Maintaining Paper-Based Client Records
Medical spas replacing paper charts can use AestheticsPro’s E-Records to maintain digital client files. Staff can collect information through electronic forms and attach existing documents to the client record. Providers can then review completed forms before appointments and add treatment notes without retrieving and updating a physical chart.
Providers Conducting Consultations And Treatments
Providers can use AestheticsPro when treatment documentation requires medical director review. Its interactive treatment records support medical director authorization. Practitioners can submit the relevant record for approval with the authorization retained alongside the treatment documentation.
Medspas Managing Appointment And Resource Coordination
AestheticsPro supports medspas arranging treatments that require a provider and a specific room or piece of equipment at the same time. Its resource-based scheduling helps staff coordinate these requirements when booking an appointment. Clients can also select available times through online booking and receive automated appointment confirmations.
Clinics Expanding Remote Consultation Services
Medical spas serving out-of-town clients can use AestheticsPro’s telemedicine functionality for consultations and follow-ups that are suitable for remote care. Virtual visits connect with client records, so practitioners can reference previous documentation during the consultation. It lets clients attend these appointments without travelling back to the clinic.
Is AestheticsPro Right For You?
AestheticsPro is a suitable option for medical spas and aesthetic practices that want clinical documentation, scheduling, client management, payments, and growth-related tools connected within one platform. Its AP ERx service supports electronic prescribing, state prescription monitoring program (PMP) reports, and electronic prescribing for controlled substances (EPCS). It has also received the Best Customer Support award in 2022 and 2023.
For practices handling patient and payment data, the platform provides security controls for records and payment processing. It is HIPAA-compliant and uses two-factor authentication and 256-bit encryption for E-records. It also supports PCI compliance for payment processing. The vendor states that its AP ERx e-prescribing solution is HIPAA, HTI-4, SOC 2, DEA, and EPCS compliant.
A federal telemedicine policy update affects practices prescribing controlled substances remotely. The DEA, in partnership with the U.S. Department of Health and Human Services (HHS), issued a fourth temporary extension of telemedicine prescribing flexibilities through December 31, 2026. It allows eligible DEA-registered practitioners to prescribe Schedule II–V controlled substances without a prior in-person medical evaluation when applicable federal and state requirements are met.
AestheticsPro ERx supports prescribing workflows through electronic prescriptions, medication safety information, and state Prescription Monitoring Program (PMP) access. Practitioners remain responsible for meeting applicable prescribing requirements, as the software does not replace their legal and clinical obligations.
Still wondering if AestheticsPro is the right choice? Call us at (661) 384-7070 to discuss your requirements.
AestheticsPro Features
Client Management
AestheticsPro provides a client profile containing e-records, charts, notes, photos, purchase history, invoices, balances, and remaining services. Staff can review a client’s treatment history and account status from that profile. This helps providers prepare for appointments and front-desk staff check outstanding balances or unused services.
EMR And Custom Forms
The software includes a library of 500+ customizable forms alongside custom form creation. Clinics can use AestheticsPro to digitize intake and treatment documentation and collect information electronically. This limits reliance on paper records and makes completed forms accessible within the system.
AP Photos
This feature supports consistent medical photography with alignment guides and ghosting during image capture. Providers can use ERecord Draw in AestheticsPro to mark treatment areas and compare before-and-after images side by side. AP Photo is integrated into the mobile app so staff can capture treatment photographs from supported mobile devices.
Online Booking And Scheduling
The capability supports appointment scheduling based on providers, rooms, and equipment. AestheticsPro lets clients book available services online and sends automated appointment confirmations. The client portal also provides access to appointments and invoice history. Resource-based scheduling helps staff coordinate treatment requirements as clients manage bookings through the portal.
Telemedicine And E-Prescribing
AestheticsPro supports secure virtual consultations and follow-ups connected with client records. Its e-prescribing functionality is available for an additional fee and lets medical professionals transmit prescriptions electronically and access medication information. These tools support remote consultations and electronic prescribing without requiring every interaction to take place in person or on paper.
Reporting And Business Insights
The platform provides reporting tools that let staff filter information by location, search criteria, and date range. AestheticsPro lets users download reports in Excel format. Excel export gives managers a way to review the selected data and perform further analysis outside the platform.
Pros And Cons of AestheticsPro
Pros
Tracks treatment changes through side-by-side photo comparisons
Adapts intake forms to practice documentation needs
Lets clients book appointments without calling staff
Supports record security with two-factor authentication
Sends automated confirmations for client appointments
Cons
Referral credits may need manual tracking at checkout
Advanced analytical reporting is somewhat limited
Navigation can be complex during initial setup
AestheticsPro Pricing
Pro-Plus | Executive | Enterprise |
|---|---|---|
$160 per month | $285 per month | $350 per month |
|
|
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Disclaimer: The pricing details were last updated on Sep 30, 2026 from the vendor's website. Please contact us for a tailored pricing list.
AestheticsPro Reviews
Total 608 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars24%
3
Stars9%
2
Stars2%
1
Stars4%
Share your experience
Behavioral Health, 11-50 employees
More than a year
“AP pays their employees 25 bucks a pop to write praise reviews”
Pros
This company has such a poor quality app that they pay for reviews.
Cons
If you work there you can make an easy 25 bucks
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Medical Practice, 1-10 employees
“stress-free scheduling”
Pros
Scheduling patients feels much quicker with this software because everything is so simple and free of unnecessary complexity. It also makes the intake and consent form process much more seamless which helps patients stay relaxed and stress-free when filling everything out.
Cons
At this point, there really is not a feature I dislike. The only addition I would love to see is the ability to tag patient photos and then search them by service type especially for marketing purposes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Healthcare, 1-10 employees
“Saved us a lot of time”
Pros
I appreciated how intentionally this platform is designed for aesthetic clinics. It brings scheduling, charting, consents, memberships and client management together in one system which keeps our day-to-day operations much more organized and efficient. It has saved our team a lot of time, improved our workflow and made the client experience feel more seamless from booking through checkout.
Cons
There is a bit of a learning curve with some features at first especially when you start digging into everything the platform can do. That said, once it's properly set up and you get comfortable with the system, it becomes very efficient and simple to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
How does AestheticsPro handle payment processing?
The platform handles payment processing through AP Payments and supports membership sales and payment reconciliation. Its A920 Pro terminal accepts chip and PIN, magnetic stripe, contactless, and QR code payments.
Can providers send electronic prescriptions through AestheticsPro?
Yes, AestheticsPro provides tools and resources to help transfer client records, treatment notes, and photos. Practices should confirm which data can be transferred from their existing system before switching.
How does AestheticsPro support clinical documentation?
AestheticsPro supports clinical documentation through digital charting and a library of 500+ customizable forms. Practices can also create forms for intake and treatment records.
What customer support options are available?
AestheticsPro supports clinical documentation through digital charting and a library of 500+ customizable forms. Practices can also create forms for intake and treatment records.
Is AestheticsPro mobile-friendly for practice staff?
Yes. AestheticsPro has a mobile app for iOS and Android.



