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Overview
Aprima EHR provides comprehensive medical practice management, supporting documentation, billing, and care coordination. While it is praised for its customizable templates, smaller practices might find the learning process time-consuming and the costs higher than expected. Nonetheless, its all-in-one solution, which integrates clinical and administrative workflows, often justifies the investment.
CGM Aprima Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
CGM Aprima Features
Customizable Templates
Aprima EHR allows users to customize templates and forms based on specialty, conditions, and workflows. This improves organization and documentation. The templates can be tailored easily without any coding. Common data fields and images can be incorporated across templates.
Adaptive Learning
The software analyzes usage patterns and automatically updates and adapts to provider preferences over time through machine learning. It learns from how providers complete tasks, and modifies screen flows accordingly to save time.
Comprehensive Charting
It offers extensive and flexible charting capabilities for documenting visit notes, medications, orders, diagnosis history and more in one patient record. Charting can be done directly within the live patient chart or via template forms.
Built-In E-Prescription
The integrated e-prescribing module electronically routes prescriptions to pharmacies, checks for interactions, and improves safety at the point of prescription. Prescription details are auto-filled to save time and reduce errors.
Population Health Tools
Features like registries, analytics and disease tracking helps effectively manage patient cohorts, monitor chronic illnesses and close gaps in care. Risk stratification helps identify at-risk patients proactively.
Integrated Practice Management
Its Practice Management solution manages scheduling, billing, payments, referrals, reporting, and other administrative workflows in one connected system. Seamless experience across clinical and backend operations.
Pros And Cons of CGM Aprima
Pros
Easy-to-use interface with customizable templates, patient portal, and workflows
Improves patient satisfaction through tools for tracking patient data trends
Provides secure cloud-based storage
Cons
Upfront licensing and implementation costs may not be suitable for some small medical practices
Some users may find the reporting feature to be complex
Dependence on a stable internet connection for real-time usage on desktop and mobile devices
CGM Aprima Reviews
Total 70 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars11%
3
Stars0%
2
Stars19%
1
Stars26%
Share your experience
William
Healthcare, 1-10 employees
More than a year
“Disappointing experience, run away”
Pros
The program seemed like the most cost-effective option with a sense of reliability, which is what attracted me. They promised to consolidate data from the previous EMS, and although there were some issues, the conversion process wasn't too difficult. However, the experience since then has been disappointing. The initial conversion went smoothly, but things have not gone as well afterward.
Cons
So many issues plague this program that I won't delve into all of them here, but the customer service is poor poor poor. You wait 40 minutes for one person only to be told to wait another 40 minutes for someone else. When you mention the total wait time of 80 minutes, they simply hang up on you. This is not an exaggeration. Beware of their customer service, it is the main complaint. Secondly, the billing software is terrible. It lacks functionality and does not perform well. I would switch if the process wasn't so painful at the moment. You're stuck enduring it until the pain of switching becomes bearable, even though the program is dysfunctional. They offer YouTube tutorials, but they are outdated, making it impossible to set up your system based on them. You're left with the online help, which has been entirely unhelpful. The program claims to do things, but setting them up is impossible without assistance, and the YouTube videos they provide are utterly useless. This has been the biggest mistake in my 30+ years of practice. I want to clarify that I'm not technologically illiterate. I appreciate technology and am comfortable using it. Despite this, I struggle with this program and feel overwhelmed. I had hoped it would be my final software before retirement in the next decade, but that's not the case. We'll have to transition to another medical service technology. If you're reading this, heed my advice and steer clear of this program!
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
2
Functionality
4
Jeffrey
Healthcare, Accident and Health Contingency, 11-50 employees
More than a year
“Great customer support”
Pros
The customer service is quick and effective. It is US-based and handles software and billing problems pretty nicely.
Cons
The program requires too many clicks to navigate to the desired areas. A recent update introduced even more clicks, although the new layout is pleasant.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
William
Healthcare, Accident and Health Contingency, 51-100 employees
More than a year
“Total waste”
Pros
I look forward to the day when I won't have to use this utterly terrible piece of software anymore.
Cons
The program is annoying, repetitive, data is scattered and the system frequently slows down and crashes. In short it is a complete disaster.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
What languages does Aprima EHR support?
Aprima EHR interface and documentation is available in English.
Does Aprima EHR support mobile devices?
Yes, the software is mobile-friendly and providers can remotely access patient records on any tablet or smartphone using the CGM Aprima Now app.
Who are the typical users of Aprima EHR?
Aprima EHR is used by a wide range of healthcare providers like physicians, nurses, medical assistants in ambulatory care settings. It also caters to specialties like OBGYN, pediatrics, internal medicine, etc.
What level of support does Aprima EHR offer?
Aprima EHR offers 24/7 phone and chat support through.
Does Aprima EHR have an app?
Yes, it has a dedicated Aprima mobile app available on iOS and Android devices for accessing charts, prescribing, and messaging on the go.
How much does Aprima EMR software cost?
Pricing for the electronic medical records software is based on user needs and requirements. You can contact us to get a customized Aprima pricing quote.
Is Aprima medical software free?
No, Aprima electronic health records is not a free or open-source system. It has industry competitive monthly/annual subscription pricing based on custom requirements and offerings.
How does Aprima EHR help providers efficiently manage patient visits while having access to a patient's medical history?
It offers a unified interface for seamless documentation, order entry and review of past records during consultations.