Aprima EHR

DAS/CGM Aprima is a terrible EHR Combination

Pros

The initial cost and setup convenience dwindled over time as DAS increasingly adopted a nickel-and-diming approach.

Cons

Virtually everything else is problematic. The servers and software exhibit sluggishness, and the interface doesn't synchronize well with certain computer displays, resolutions, and aspect ratios. The spell-check is abysmal, erroneously flagging correctly spelled words like "colonoscopy" or "neuropathy." Additionally, Aprima is exclusive to Windows devices.

Aprima delivers the goods for ambulatory practices

Pros

Budget-friendly and simple EHR with all the bells and whistles. Real-time, cloud access allows our mobile clinicians to provide care without overloading the system.

Cons

Takes time to get in touch with support.

This product is great and fits within my budget.

Pros

The system is easy to use and the help section is excellent. It provides an all-in-one solution for managing medical practices, including insurance verification, billing, denials, and posting.

Cons

It would be helpful if customer service was improved. Also, the posting system needs to be more user-friendly for payments, as not all payment information is currently visible.

Efficient Practice Management EMR

Pros

As a part of a large healthcare organization, Ive been using this EMR system daily for over two years. One of the standout advantages is its user-friendly interface, which makes navigation a breeze. The presence of a comprehensive help section further adds to its ease of use. Moreover, this EMR serves as a one-stop solution for practice management, including insurance verification, billing, denials, and posting, streamlining our workflows effectively.

Cons

While overall, the experience with this EMR has been positive, there is room for improvement, especially in terms of customer support. Although the customer support is decent, it could be more responsive and helpful. Additionally, the posting functionality needs some refining, as it doesnt cater well to different payers, making it challenging to manage all the postings efficiently.

Great product within budget

Pros

Ive been using this system for over two years, and it has proven to be better than many other EMR systems in its price range. Its particularly wellsuited for smaller organizations. The interface is clinicianfriendly, and it handles billing accurately and efficiently. Additionally, the userfriendly nature of the system, along with its comprehensive help section, makes it a onestop solution for practice management, insurance verification, billing, denials, and posting.

Cons

While the system is userfriendly, there is room for improvement in customer service. The posting function could be more payerfriendly, and not all payer postings are easily visible.

Good, all-purpose EHR for small practices

Pros

As a not-particularly-techy physician, I wanted to subscribe to an uncomplicated EHR that didn’t break my bank and offered all the standard patient engagement/documentation features without complicating things. Here, Aprima continues to deliver. To date, I haven’t faced any system lags as has been mentioned in the pros and cons table above - don’t want to have to experience the problem, though. I’d recommend the software to newbie practitioners who just want to get the work done without having to pour over a lot of technical resources just to make sense of the platform (what you have to do with a lot of other EHRs).

Cons

It would help to have updates rolled out in higher frequencies. Also, the software developer should consider changing the dashboard design – been staring at the same image for several months turned years!

Outdated and Unreliable EMR

Pros

Having used this EMR system in our health and wellness practice for over two years, the only positive thing I can say about it is that it led me to leave the practice. Unfortunately, thats about the extent of its pros.

Cons

This EMR system falls short in multiple aspects. Firstly, the user interface feels outdated and clunky, reminiscent of the Windows 1993 era, making it a cumbersome experience to navigate. Secondly, the customer support is exceptionally poor, with slow responses and a lack of helpful solutions. Furthermore, we have faced constant service interruptions, leading to lost notes, which is highly frustrating and unprofessional. Lastly, the overall functionality of the system is awful, with excessive clicks and a tedious, antiquated feel that adds unnecessary complexity to daily tasks.

Simply Put Skip the Headaches and Pick Something Else

Pros

The best part of my experience with this system was the day I left the practice and no longer had to use it.

Cons

Unfortunately, there are several downsides to this system. The user interface feels outdated, and the support is consistently poor. Weve experienced frequent service interruptions and have lost notes multiple times. The system has a clunky and antiquated feel, making it cumbersome to use.

Avoid If Possible

Pros

There isn't any aspect of this program that I find easy to use.

Cons

The system is counterintuitive, ranking as the most unwieldy and user-unfriendly program after using various other electronic health records. Attempts to address issues result in a circuitous process, with unfulfilled promises of timely follow-ups. The anticipation for the contract's conclusion is high, with intentions to transition to another EHR.

Beware of 5 year commitment

Pros

The presentation was satisfactory, and those conducting the initial training were pleasant to interact with.

Cons

Legal intervention was necessary to terminate the contract, despite lingering issues after nearly a year with the company. They persisted in demanding payment for the remaining duration of the five-year contract.