Last Updated Oct 15, 2025
Overview
Botpress helps businesses build and deploy AI agents that automate conversations and workflows across web, voice, and messaging channels. While some integration and setup are required, its autonomous engine and custom knowledge bases deliver scalable, context-aware interactions. Overall, it’s a flexible platform for organizations looking to reduce routine workload.
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Starting Price
Custom
Botpress Specifications
Automation
Predictive Capabilities
Multi-language support
What Is Botpress?
Botpress is an all-in-one, cloud-native platform for building and deploying AI agents across web, voice, and messaging channels. It enables organizations to automate multi-step workflows, particularly in areas like customer support, IT, and HR, while maintaining context and delivering consistent interactions. The platform combines generative AI with structured data handling, allowing agents to execute complex logic, integrate with existing systems, and provide personalized responses. Developers can extend functionality with custom code, APIs, and observability tools, ensuring scalable, durable, and versioned deployments.
Botpress Pricing
The Botpress cost is structured around the following plans:
- Pay-as-you-go: $0 + AI spend/month
- Plus: $89 + AI spend/month
- Team: $495 + AI spend/month
- Enterprise: starting at $2000/month (on a three-year term)
Disclaimer: The pricing is subject to change.
Botpress Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Botpress For?
Botpress is ideal for a wide range of industries and sectors, including:
- E-commerce
- Education
- Finance
- Hospitality
- Legal
Is Botpress Right For You?
Botpress could be the ideal choice if you want scalable, secure AI agents that adapt to your business needs. Its enterprise-grade architecture offers isolated runtimes and compliance with regulations like GDPR, ensuring reliability, data protection, and confidence in automation. With strong community support and proven results, it ensures reliability, growth, and confidence for your automation journey.
Still doubtful if Botpress is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Botpress Features
The software functions as the ultimate visual development environment, utilizing a drag-and-drop canvas to design and arrange conversation logic without needing extensive code. Users can centralize knowledge and large language models (LLMs) here, including a conversation emulator to test and refine agent interactions instantly before deployment, ensuring faster time-to-value for specialized bots.
This feature uses LLM reasoning to determine the agent's next steps, executing tasks and guiding conversations independently without rigid predefined scripting. Botpress enables the connection of agents to external APIs, allowing the autonomous engine to decide when and how to utilize these tools for multi-step workflows. This automation blends AI flexibility with structured reliability.
The platform allows users to centralize all custom knowledge sources—including documents, websites, and tables—into one reliable source of truth for the AI agent. Botpress processes and indexes uploaded PDFs or ingested website content, ensuring that the agent draws from specific source material to provide accurate, context-rich, and reliable answers for policy lookups and compliance questions.
This feature manages complex or sensitive conversations by facilitating a seamless, contextual transfer from the AI agent to an appropriate human team member. The platform maintains a unified inbox to manage escalated conversations, allowing routing based on the human agent’s expertise or availability. Users can define custom triggers based on criteria like sentiment or intent for full control over escalation logic.
Users can utilize this feature to organize, store, and manage structured, persistent data directly inside Botpress to power AI agents. The platform is built for speed and robust scalability, handling datasets from small to millions of records efficiently. This enables the agent to recall and update specific employee or policy details across multiple sessions, delivering consistent, data-driven responses.
