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Pros:Cannot think of any single good thing this software has to offer. It is an awful choice for any specialty practice with a considerable daily business.
Cons:Truly horrible. Azalea Health is not ready to be put on the market. Almost juvenile in their professional ethics. The system is down every so often, during peak clinic hours with no backup, leaving us stranded. It’s almost funny how it goes on to make your work impossible by denying you access to your own files when faced with heavy workload, on a busy day. It is the worst choice you could make for your practice and I would recommend you steer clear.
Pros:There is not about Azalea Health EHR that I do not absolutely love. They have picked the best vendors and companies to partner with and they bring so much ease into our practice.
Cons:There is no flaw in the software itself but the e-fax and the company that is responsible for verification and reminders for appointments could do better.
Pros:I love how easy to navigate and intuitive the entire platform is. All the functionalities are simple and efficient. The company is always working to introduce innovative tools to further ease their clients' practice. there is high scope for customization which makes it a good choice for specialty practices. You can create your own templates or choose from the variety of pre-built ones. azalea health is futuristic and it’s helping us get accustomed to the future of healthcare technology.
Cons:There are still some features that need brushing up. their e-faxing is not entirely efficient. s-fax is slow and not fit for busy clinic work.
Pros:It is a great EHR, it is easy to use and user-friendly. Anyone can quickly learn how to use it, navigation is easy, and the menus are intuitive. You can easily customize it according to your requirements.
Cons:It would be better if the images could be accessible from the main program. Just to look at it we have to run a separate system for it, which is quite annoying.
Pros:A simple and functional EHR system with all the tools you need to run your practice smoothly. It allows you to customize menus and templates according to the requirements of your practice. Once set up, they introduce utmost ease and convenience to your day-to-day tasks. Azalea customer service is readily available, patient and knowledgeable. They almost always find a way to see your issues to finality, the very same day.
Cons:The only possible downside I see to AH software is that its productivity relies on a fast internet connection but that is mainly because it is a cloud-based service.
Pros:Azalea Health has quite a few helpful features to offer. It enables you to view multiple offices schedules thus making it simpler for you to schedule appointments without any confusions or overlapping. This is especially convenient for patients because then they won’t have to confirm appointments by calling different offices under the same practice.
Cons:It is bit of a nuisance how the software requires you to have authorization to accept payments. Being a staff member, it is inconvenient and time consuming to have a specific administrative body to take payments.
Pros:The company staff is courteous and helpful. Although they are relatively a small company so availability can be an issue. The facility oh having an EMR and EHR in one system is a plus.
Cons:MIPS is practically impossible to do with the reports accessible on the system. if only there was better adaptability in terms of what data you need when running reports. A few reports aren't entirely comprehensive. Numerous estimates aren't accessible through Azalea so there’s only limited things you can do with it. We figured out how to get past MIPS by going through a third-party organization and entering a great part of the data one patient at a time. Billing system is awful and full of errors resulting in countless unsatisfied and angry patients. Payments are often sent without fully processing insurance. Sometimes medicAid patients would be sent bills. The whole system is predominated by sloppiness.
Pros:This has to be the best EMR I’ve ever used. The customer service is amazing, always helping you out and are super friendly as well. The system is very easy to use and is user-friendly. The system can easily be customized according to your needs and wants. The IT team and the revenue cycle management team are great as well and helps you throughout until the problem isn’t resolved.
Cons:They should add a medical dictionary feature for people who don’t know spellings, and they need to improve their e-prescribing module.
Pros:It took us more than 5 years to finally decide to switch to a different EHR system and I couldn’t be more grateful that we chose Azalea Health system. We were deeply set in our ways for over fifteen years with one system and because of old age, we were skeptical about having to transition into and learn a whole new system. Azalea, surprisingly, made that transition extremely smooth for our staff. The system is easy to learn and get used to. The company staff has been a huge help throughout the process. They almost always have an answer for your questions and provide prompt solution to any issues we faced.
Cons:None. We have not any major issue that wasn’t readily resolved. I would highly recommend this software to all small and independent specialty practices.
Pros:We switched to Azalea health almost a year ago and so far, we have been very satisfied with its overall performance. The system is extremely easy to use. You do not have to spend weeks and months learning to navigate it. The interface is user-friendly and very simple for the staff to learn. Charting is amazing and saves the physician a great deal of time so they can concentrate more on the patient.
Cons:The system, I feel is not as much oriented towards nurses’ use, as they have a hard time operating it due to there being no options for referral templates or telephone notes for them to use.
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