BestNotes EHR Software

BestNotes EHR Software

29 Reviews

BestNotes EMR stands as a reliable contender in the behavioral healthcare space, offering an intuitive platform for streamlined patient management. Noted for its user-friendly interface and comprehensive features, BestNotes EMR excels in enhancing treatment processes. It is a trusted solution for practitioners looking for effective behavioral healthcare management.

BestNotes EHR Software Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What is the BestNotes EMR?

Overview

BestNotes EMR is specifically designed for addiction and behavioral health treatment facilities. It is a web-based software that provides a range of features to help organizations manage their clinical and administrative workflows.

BestNotes allows therapists to work with note templates to manage group notes and individual notes in a single interface. It also allows clinics to track inquiries and easily track cancellations and month-to-month contracts through the integrated CRM software capabilities.

What is BestNotes EMR best for?

One thing that makes BestNotes stand out is that it also integrates customer relationship management (CRM) tools with its EMR capabilities. It offers a range of features for managing communication, referrals, and reporting for organizations. Users can track exchanges, phone calls, emails, and other forms of communication, as well as set follow-up reminders. It is also possible to track incoming and outgoing referral sources and be notified automatically of new leads or clients.

Another distinguishing feature is its telehealth, which supports individual and group therapy sessions. Telehealth capability supports up to 50 participants at a time and offers access on any device with a web browser and an internet connection. BestNotes also features end-to-end encryption to ensure secure communication during sessions. Therapists can send meeting links to their clients with just one click or add meeting details to appointment reminders.

BestNotes EHR Pricing

BestNotes is an electronic health record (EHR) software that offers straightforward and transparent pricing plans with no hidden costs. The pricing plan includes $55 per user/month for the first 10 users, and then an additional $22 per user/month for 11-100 users. It also provides unlimited training and support, as well as a month-to-month contract. BestNotes EHR software helps users eliminate double data entry so they can quickly create treatment plans and group notes. It also tracks sales activity, follow-ups, referrals, lab results, medications, aftercare, and more. Get started today with BestNotes' easy-to-use EHR software!

Click on Get Pricing for a personalized BestNotes quote.

Disclaimer: Prices are subject to change.

How does BestNotes software work?

The installation process for BestNotes electronic health records depends on your healthcare organization's specific requirements and needs. Here are some general steps to help guide you through the process:

  • First, you'll need to assess the hardware and software requirements of BestNotes EMR. Ensure your organization meets the technical requirements, such as internet speed and bandwidth.
  • Next, consult a BestNotes representative to help you plan the installation process. They can provide guidance on the specific requirements of your organization and answer any questions you may have about the software.
  • Once you have installed BestNotes EMR, it's important to ensure that your staff is properly trained on how to use the software. BestNotes offers training and support resources, including videos, webinars, and online training sessions.
  • You must plan for data migration if you're migrating from another EMR system. BestNotes offers data migration services to help ensure a smooth transition.
  • After completing the installation and training process, you can go live with BestNotes EMR. It's important to monitor the software during the first few weeks to ensure everything is working correctly and address any issues that may arise.

Overall, the installation process for BestNotes EMR can be customized to meet the specific needs of your healthcare organization. The software team also offers unlimited training to all its users.

Who is BestNotes EHR For?

BestNotes is an electronic medical record (EMR) software that supports a wide range of healthcare practices. It is ideal for small and midsized practices, ready to go fully paperless with an electronic record management tool. It supports physicians by providing a concise user interface, a patient calendar, and outcomes management. The following are the practices that use BestNotes:

  • Mental health practices
  • Substance abuse care centers
  • Residential treatment centers
  • Social services agencies

Some of the specialties supported by BestNotes include:

  • Addiction and behavioral health
  • Psychiatry
  • Psychology
  • Social work
  • Counseling
  • Occupational therapy

Is BestNotes Right for You?

The BestNotes EMR software holds a significant position in the behavioral health industry. It is known for its reliable services like the management of patient health information, client interactions, and billing codes. It is integrated software that can be used for the management of addiction treatment facilities and behavioral health clinics.

When it comes to deciding if BestNotes is the right choice, you can check the EMR software rating by reading reviews. User reviews offer insight into the software’s capabilities. Generally, users claim that BestNotes is able to bring drastic improvements to their workflows. However, each practice has a unique experience depending on their requirements.

You should consider factors such as cost, features, and functionality before getting a paid subscription; alternatively, watch a free Demo. Ultimately, it is up to you to decide how BestNotes can be the right choice for your practice.

BestNotes EHR Software Features

BestNotes offers a customizable treatment planning feature that allows clinicians to create and track individualized treatment plans for their clients. These plans can include specific goals and objectives and documentation of progress over time.

The BestNotes portal allows patients to access their health information, communicate with their treatment team, and manage their appointments and medication information. Patients can schedule appointments with their treatment team, view upcoming appointments, and request schedule changes. The patient portal also offers capabilities for secure messaging, access to health information, and educational resources.

BestNotes includes a feature for creating progress notes that are specific to the client's treatment plan. These notes can be easily shared with other clinicians on the treatment team.

BestNotes has a variety of clinical assessment tools that can be used to evaluate clients and keep track of their progress over time.

BestNotes allows clinicians to send electronic prescriptions directly to pharmacies, improving the speed and efficiency of the medication ordering process.

Pros and Cons of BestNotes EHR Software

Pros

  • Customizable: BestNotes can be customized to meet the specific needs of healthcare organizations.It offers templates for different specialties and allows users to create custom forms and notes.
  • Comprehensive: BestNotes offers a wide range of features, including scheduling, billing, documentation, and telehealth capabilities.
  • User-friendly: The software has an intuitive user interface and offers mobile access through its app.
  • Integration: BestNotes can be integrated with other software, such as Salesforce, to provide a complete solution.

Cons

  • Learning curve: Because the software is highly customizable, it may require some time and effort to learn how to use it effectively.
  • Limited functionality for some specialties: While BestNotes offers features for a wide range of specialties, it may not be as comprehensive for some, requiring additional software or customization.
  • Limited analytics and reporting: While BestNotes offer reporting capabilities, some users may find them less comprehensive than other EMR software.

BestNotes EHR Software Pricing

Users 1-10

eyeeye

View Price

What's Included

  • Documentation

  • CRM - Track all lead/inquiry activity

  • Calendar

  • Billing

  • Telehealth

  • Outcome Tracking

  • Patient Portal

  • Admissions

  • Medications

  • ePrescribing

Users 11-100

eyeeye

View Price

What's Included

  • Documentation

  • CRM - Track all lead/inquiry activity

  • Calendar

  • Billing

  • Telehealth

  • Outcome Tracking

  • Patient Portal

  • Admissions

  • Medications

  • ePrescribing

Users: 100+

eyeeye

View Price

What's Included

  • Documentation

  • CRM - Track all lead/inquiry activity

  • Calendar

  • Billing

  • Telehealth

  • Outcome Tracking

  • Patient Portal

  • Admissions

  • Medications

  • ePrescribing

BestNotes EHR Software Reviews

Overall Rating

4.7

29 Reviews

Rating Distribution

5

star

23

4

star

4

3

star

2

2

star

0

1

star

0

Nov 14, 2022

BestNotes is a great documentation service!

Richard

Law Enforcement

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Pros

BestNotes offers several benefits that make it an excellent documentation service. The program's template development and usage is simple, and it's easier to make any adjustments compared to other programs used in the past. As part of our case management, community service, and counseling notes, we often need to modify these templates, and BestNotes' support team has always been helpful in such cases.

Cons

While there aren't many downsides to BestNotes, one improvement I would like to see is the option to remove pre-populated forms, such as those that document income and insurance, which we don't need. However, I believe that technical support might be able to assist with this issue.

Nov 03, 2022

Stellar product for the money

Renee

Mental Health Care

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

Pros

BestNotes is an affordable option with excellent customer service. The personnel, especially [SENSITIVE CONTENT], are patient, understanding, and always willing to help.

Cons

The interface can be overwhelming with information and forms scattered in different areas. It may appear disorganized and difficult to navigate at first.

Nov 01, 2022

BestNotes is a Fantastic Documentation Tool

Richard

Law Enforcement

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Pros

One of the aspects I appreciate about BestNotes is its userfriendly template customization which simplifies modifications compared to other software we've used in the past. We often handle case management community service and counseling notes and occasionally we need to adjust these templates. If we encounter difficulties in creating one the BestNotes support team consistently provides valuable assistance.

Cons

There isn't much I dislike about BestNotes. However it would be beneficial if we could remove certain prefilled forms that are unnecessary for our needs such as income and insurance documentation. It's possible that technical support could assist with removing these forms.

Oct 24, 2022

Amazing customer service!

Kelly

Mental Health Care

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Pros

BestNotes offers great customer support, customization options, and a user-friendly interface. The DSM5 feature is also helpful, and having a portal to send to clients is essential for telehealth.

Cons

Customizing intake forms can be challenging, and clients may have difficulty finding items on the portal.

Oct 15, 2022

Just an Okay Product

Jennifer

Individual & Family Services

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

Pros

The software includes built-in assessments, which eliminates the need to manually add them.

Cons

The software requires excessive navigation between screens, which makes completing notes a tedious task.

Oct 01, 2022

Excellent Product for the Price

Renee

Mental Health Care

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Pros

Affordability played a significant role for us as a small company just starting out.

Cons

The interface appears cluttered and disorganized making it challenging to locate specific content and create forms. The layout could be improved for better user experience.

Oct 01, 2022

Outstanding Customer Service

Kelly

Mental Health Care

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

I was introduced to BestNotes at a previous job and was impressed with their exceptional customer support customizable features and userfriendly interface. This positive experience has continued in my current business where the onboarding process with technical support has been crucial for my telehealth practice. The portal for clients is indispensable and the optional DSM5 feature is helpful.

Cons

Customizing existing intake forms was somewhat challenging and clients often struggle to find specific items on the portal which can be improved for userfriendliness.

Oct 01, 2022

Mediocre Product

Jennifer

Individual & Family Services

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

Pros

I appreciate the inclusion of assessments in the software without manual entry.

Cons

Navigating between screens to complete notes can be cumbersome and timeconsuming.

Sep 10, 2022

BestNotes Review for Individual & Family Services

Ida

ndividual & Family Services

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

Pros

Cons

Sep 01, 2022

My Take on BestNotes

Ida

Individual & Family Services

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Pros

BestNotes promptly addresses glitches and provides helpful updates meeting my company's needs effectively.

Cons

I can't think of any specific dislikes the software has evolved to accommodate all our requirements.

Frequently Asked Questions

BestNotes software works with addiction treatment centers and behavioral health facilities. It is typically used in mid-sized and small businesses.

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