Acefone

Acefone

20 Review(s)

Overview

Acefone provides comprehensive phone systems and PBX solutions to improve business communications. This flexible system features innovative tools and a user-friendly portal, allowing tailored communication control. While users seek mobile app enhancements, they appreciate the system's intuitive interface and customization options.

Overall Rating

Based on 20 users reviews

4.6

Rating Distribution

Positive

90%

Neutral

0%

Negative

10%

Starting Price
Custom

Acefone Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

View All Specifications

What Is Acefone?

Overview

Acefone software is a cloud-based communication platform offering powerful products like Interactions Hub, Contact Center Studio, and API Connect. It prioritizes customer experience and serves over 500 enterprises with 20+ pre-built integrations. Acefone enhances productivity and communication through omnichannel interactions, IVR, auto-dialer, and campaign management, all managed from a single intuitive dashboard.

Acefone Pricing

The Acefone cost structure works on a subscription model based on the solutions required. Acefone pricing plans include:

Business phone system:

  • Business- $17.99/user/month
  • Premium- $19.99/user/month

Unlimited plan:

  • Toll-free number- $4.99/month
  • Per extension (user)-$39.99/month
  • Minutes-Unlimited

Usage-based plans:

  • 100 minutes-$2.99/month
  • 400 minutes-$9.99/month
  • 1,000 minutes-$23.99/month
Users can try it for free and request a detailed Acefone price analysis to choose a plan that is suitable for their business settings.

Acefone Integrations

Acefone software integrates with various third-party applications, including:

Users can schedule an Acefone demo to learn more about its integration tools.

Who Is Acefone For?

Acefone caters to small, mid-sized, and enterprise-sized businesses in various industries and sectors, including:

  • Education
  • Finance
  • Healthcare
  • Professional services
  • Retail

Is Acefone Right For You?

Acefone software simplifies communication and empowers businesses to leverage the cloud's potential. Next-generation tools and solutions enable smoother conversations and create memorable experiences. The vision is to lead globally in business communication technologies by offering customer-centric services that foster smart, seamless connections and streamlined communication.

Are you still unsure about Acefone? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

Acefone Features

Safeguard employee and customer privacy with temporary virtual numbers and two-way number masking. Maintain secure transactions on company platforms, prevent fraud, and create a trusted local presence using masked virtual landline numbers for confidential communication.

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Streamline global communication with virtual numbers, enhancing customer interactions without altering team size or infrastructure. Use local area code prefixes to build regional presence and alphanumeric numbers to strengthen brand recall and engagement.

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Utilize smart ratio and preview dialer software to double engagement with high-intent leads. Acefone's outbound call center solution offers customizable features to streamline calling operations, handle high-volume calls, and manage leads across multiple devices.

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The SIP trunk feature provides unlimited global connections, seamlessly linking PBX systems to numerous worldwide channels via the Internet. This enterprise-grade solution enables swift, cost-effective international calling with instant setup and HD-quality communication.

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Acefone helps establish a rapid connection with customers through click-to-call services, offering quick call-back options via digital platforms for simplified communication. They easily engage with interested audiences, turning them into warm leads and resolving their queries efficiently.

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Pros And Cons of Acefone

Pros

  • Attractive promotional offers available for new users

  • Customizable voicemail and IVR

  • The main dashboard and system layout are straightforward and user-friendly

  • Customer service is available around the clock

Cons

  • Limited device registration

  • Mobile app needs improvement

Acefone Reviews

Total 20 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

10%

Share your experience

S

Steve

Construction, 1-10 employees

Less than 6 months

1.0
September 2024

Beware of this software

Pros

The pricing is reasonable, especially considering the value offered, though there is a minimum requirement of 3 users, which might be a consideration for smaller teams.

Cons

The service never worked properly, they are blocking my port to another company. I'm trying to cancel my plan, but a mysterious department has to do it, and I can never get through to them.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

1

Functionality

1

MN

Mohammed Nakash

Airlines/Aviation, 1-10 employees

Less than 6 months

5.0
May 2024

Outstanding customer service

Pros

I recently spoke to one of their customer representatives, and he was very efficient. He explained everything clearly and made the process seamless.

Cons

I dont have any problems to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ian

Computer Software, 1-10 employees

More than a year

5.0
April 2024

Loved the support from acefone

Pros

The support team was very helpful during the setup process, making sure everything ran smoothly.

Cons

Initially I thought the call quality wasn't good but it turned out to be due to using the wrong software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Acefone provides API access.

Acefone supports the English language only.

Acefone software integrates with various third-party applications, including MS Dynamics 365, Salesforce, Zoho CRM, HubSpot, Freshdesk, Zendesk, SugarCRM, Leadsquared, and MS Teams.

Acefone pricing starts at $4.99/month for its unlimited toll-free number plan. Users can try it for free and request a custom quote for the software's cost.

Acefone serves small, mid-sized, and enterprise-level businesses across various industries, including education, finance, healthcare, professional services, and retail.

Acefone provides various support options, including live chat, 24/7 live representative, phone support, an email/help desk, a knowledge base, and an FAQs/forum.