Last Updated
Overview
Call Loop facilitates lead generation and customer notifications via text and voice channels. Despite limited customization options in its reporting dashboard, the essential metrics provided are clear and actionable. Nonetheless, its ability to capture leads via keywords makes it indispensable. Call Loop is a reliable partner for scalable business messaging.
Call Loop Specifications
- Call Reporting and Analytics
- Real-Time Dashboard
- Voicemail and Callback Management
- Call Routing
Call Loop Features
SMS Text Messaging
This feature enables businesses to create and send personalized SMS text messages directly to their subscribers' mobile phones. It supports scheduling campaigns in advance and uses keywords to automate list building and customer follow-up sequences.
Voice Broadcasting
Call Loop supports automated outbound calling, allowing users to deliver recorded voice messages to thousands of contacts simultaneously. This feature uses smart detection technology that plays different messages depending on whether a live person or an answering machine answers.
Ringless Voicemail Drops
This feature allows users to drop voicemail messages directly into a contact’s inbox without their phone ever ringing. Call Loop provides a non-intrusive way to deliver notifications or marketing offers, ensuring high listen rates without interrupting the recipient’s day.
Analytics And Reporting
The platform provides real-time statistics and detailed reports on all text and voice broadcast campaigns. It enables users to track delivery rates, open rates, and engagement metrics to understand campaign performance and make data-driven decisions for upcoming marketing efforts.
Contact Manager
Call Loop enables management of thousands of subscribers through easy segmentation and group organization. The software allows users to import contacts, manage unsubscribes, and search for subscriber history. Therefore, it streamlines targeted and relevant messaging for specific audience segments.
Pros And Cons of Call Loop
Pros
Its ringless voicemail allows non-intrusive communication
The user-friendly interface simplifies campaign setup
The automated keywords help build subscriber lists
Cons
Advanced contact segmentation logic could be expanded further
The voice broadcasting requires specific audio formats
Call Loop Reviews
Total 66 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars18%
3
Stars8%
2
Stars2%
1
Stars3%
Share your experience
Gerard Finegan
Financial Services, 1-10 employees
Less than 6 months
“charged for months after cancellation”
Pros
Honestly, my experience was terrible and I really don't have anything positive to say about either the product or the team behind it.
Cons
I never even used the service but they still failed to process my cancellation request and ended up charging me for six months.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
3
Functionality
1
Doug Masi
Sporting Goods, 1-10 employees
More than a year
“let us reach people fast”
Pros
One thing that's worked really well is putting keywords on printed materials to move offline traffic online. This really helped us idenitfy the keywords that work best and so we were able to reach people fast, share information quickly and offer things like free shipping codes along with support whenever needed.
Cons
Nothing significant comes to mind right now. If anything, I'd maybe like to see a few more functions added to the mobile app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faustinus Davis
Computer Software, 1-10 employees
Less than a year
“clean dashboards”
Pros
Getting around the dashboard was very easy and everything felt simple to navigate.
Cons
It was missing some marketing features and tools like loyalty programs, contests and similar options would have made it more useful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Frequently Asked Questions
Does Call Loop have a mobile app?
No, Call Loop does not offer a standalone mobile app.
What types of pricing plans does Call Loop offer?
The Call Loop price starts at $15/month. Request a personalized Call Loop pricing quote for your business.
What level of support does Call Loop offer?
Call Loop software provides support through chat and a support center.
Who are the typical users of Call Loop?
The typical users of Call Loop features are businesses, marketers, and organizations needing automated SMS, voice, and voicemail campaigns.
What language does Call Loop support?
Call Loop is primarily available in English.
What other apps does Call Loop integrate with?
Call Loop software integrates with various third-party platforms, such as HubSpot, Keap, Mailchimp, ClickFunnels, Zapier, AWeber, and ActiveCampaign.
Does Call Loop offer an API?
The official website of Call Loop does not specify its API availability.