Novocall

Pros

I like how easy it is to use and the pricing is pretty fair too. It's simple to get started without a lot of fuss.

Cons

I wasn't too happy with the customer support when they removed a basic feature I really needed and the buffer time with no zero-minute option. It took them a whole month to bring it back which was frustrating.

Pros

Novocall adds this little phone widget to the bottom right of the screen and it's very handy. Visitors just type in their number to get a call right away or schedule one later. They can even send a message instead. What's cool is that you can set it to pop up after someone scrolls, waits around for a bit or just seems idle. It's a great way to nudge people to reach out without being pushy.

Cons

There's no voicemail, you can't import or use your own numbers and if you want call recording, you have to pay for the Business plan. It only works as a widget on your site and you can't just call agents directly using their numbers. And it's not built for call tracking either which is kind of a bummer.

Pros

Back when I started using Novocall, it was a real lifesaver. I didn't always have a phone on me, so being able to make calls over the internet made things so much easier. It worked really well for me.

Cons

This only works with the internet, so if you're outside and don't have mobile data, you're out of luck. Plus there's a cap on the number of calls you can make which can be limiting.