Last Updated
Overview
Novocall enhances lead conversion by automating callbacks and integrating smoothly with CRM systems. While it lacks advanced analytics features, its user-friendly interface simplifies call management and optimizes communication, making it a valuable tool for sales teams seeking efficiency.
Overall Rating
Based on 9 users reviews
4.4
Rating Distribution
Positive
89%
Neutral
11%
Negative
0%
Starting Price
Custom
Novocall Specifications
- Call Recording
- Call Reporting and Analytics
- CRM Integration
- Call Routing
What Is Novocall?
Novocall is a call automation software designed to optimize sales calls and lead management. It offers essential features such as click-to-call widgets, call tracking, time synchronization, and automated scheduling, all aimed at facilitating smooth communication between businesses and potential clients. Novocall also integrates seamlessly with popular CRM platforms like Zapier and HubSpot, ensuring that lead information is captured accurately and managed efficiently. This leads to improved response times, higher conversion rates, and ultimately, sustained business growth.
Novocall Pricing
Novocall pricing includes the following plans:
- Pro: $39/month
- Team: $119/month
- Business: $279/month
Disclaimer: The pricing is subject to change.
Novocall Integrations
The software integrates with third-party apps like:
- HubSpot CRM Software
- Salesforce
- Google Calendar
- Microsoft Teams
- Zapier Software
- Slack Software
- Flock Software
Who Is Novocall For?
Novocall serves a wide range of industries and sectors, including:
- Education
- Finance
- Real Estate
- Healthcare
- Travel
Is Novocall Right For You?
Novocall software is ideal for businesses aiming to enhance lead response efficiency and optimize sales processes. Its automation capabilities reduce manual tasks, enabling sales teams to focus on closing deals. Novocall also integrates with various tools to streamline workflows, making it a practical choice for companies looking to improve customer engagement and drive growth.
Still unsure if Novocall is right for you? Contact our customer support team at (661) 384-7070 for further guidance.
Novocall Features
Click-To-Call
Novocall offers a Click-to-Call widget that enables businesses to convert website visitors into immediate sales calls. This tool allows for instant connections or scheduled callbacks, enhancing lead engagement. It also integrates with platforms like Facebook Lead Ads, broadening lead capture opportunities.
Outbound Dialler
Novocall’s Outbound Dialer automates cold calling, eliminating manual dialing and enabling sales teams to reach prospects more efficiently. It supports international calling across multiple countries and allows for call recording to monitor and assess performance.
Call Tracking
The platform includes Call Tracking to provide insights into marketing campaign performance by attributing calls to their original sources. It uses Dynamic Number Insertion (DNI) to assign unique phone numbers to specific campaigns, allowing for precise tracking.
Time Sync
Time Sync is Novocall’s appointment scheduling tool designed to optimize meeting bookings. It sends automatic reminders via email, WhatsApp, and SMS to reduce no-show rates. The platform also supports payment collection before appointments and integrates with Google Calendar for seamless scheduling.
Pros And Cons of Novocall
Pros
Enhances lead conversion through instant callbacks
Automates call scheduling and routing
Provides customizable widgets for targeted campaigns
Cons
Lacks advanced analytics features
Occasional call quality issues
Novocall Reviews
Total 9 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars33%
3
Stars11%
2
Stars0%
1
Stars0%
Share your experience
Marketing and Advertising, 1-10 employees
Less than 6 months
“Great Calendly replacement with LTD”
Pros
I like how easy it is to use and the pricing is pretty fair too. It's simple to get started without a lot of fuss.
Cons
I wasn't too happy with the customer support when they removed a basic feature I really needed and the buffer time with no zero-minute option. It took them a whole month to bring it back which was frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Entertainment, N/A employees
More than a year
“Connects you with potential customers”
Pros
Novocall adds this little phone widget to the bottom right of the screen and it's very handy. Visitors just type in their number to get a call right away or schedule one later. They can even send a message instead. What's cool is that you can set it to pop up after someone scrolls, waits around for a bit or just seems idle. It's a great way to nudge people to reach out without being pushy.
Cons
There's no voicemail, you can't import or use your own numbers and if you want call recording, you have to pay for the Business plan. It only works as a widget on your site and you can't just call agents directly using their numbers. And it's not built for call tracking either which is kind of a bummer.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Food Production, 500+ employees
Less than 6 months
“Overall good tool”
Pros
Back when I started using Novocall, it was a real lifesaver. I didn't always have a phone on me, so being able to make calls over the internet made things so much easier. It worked really well for me.
Cons
This only works with the internet, so if you're outside and don't have mobile data, you're out of luck. Plus there's a cap on the number of calls you can make which can be limiting.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Frequently Asked Questions
Does Novocall have a mobile app?
No, Novocall does not offers a mobile app.
What language does Novocall support?
Novocall supports English, Bahasa Indonesia, French, Italian, German, Spanish, Portuguese, Traditional Chinese, & Danish.
What types of pricing plans does Novocall offer?
Novocall cost starts at $39/month with the Pro plan, while the Team plan is priced at $119/month and the Business plan at $279/month. Get pricing tailored to your specific needs and budget.
Does Novocall offer an API?
Yes, Novocall does offer an API.
Who are the typical users of Novocall?
The typical users of Novocall come from industries such as education, finance, real estate, healthcare, and travel, where efficient lead management and communication are crucial.
What other apps does Novocall integrate with?
Novocall integrates with third-party apps such as Microsoft Teams, HubSpot, Salesforce, Zapier, Slack, Google Calendar, and Flock.
What level of support does Novocall offer?
Novocall software provides support through guides and a knowledge base.