Overview

Novocall enhances lead conversion by automating callbacks and integrating smoothly with CRM systems. While it lacks advanced analytics features, its user-friendly interface simplifies call management and optimizes communication, making it a valuable tool for sales teams seeking efficiency.

Novocall Specifications

Call Recording

Call Reporting and Analytics

CRM Integration

Call Routing

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What Is Novocall?

Novocall is a call automation software designed to optimize sales calls and lead management. It offers essential features such as click-to-call widgets, call tracking, time synchronization, and automated scheduling, all aimed at facilitating smooth communication between businesses and potential clients. Novocall also integrates seamlessly with popular CRM platforms like Zapier and HubSpot, ensuring that lead information is captured accurately and managed efficiently. This leads to improved response times, higher conversion rates, and ultimately, sustained business growth.

Novocall Pricing

Novocall pricing includes the following plans:

  • Pro: $39/month
  • Team: $119/month
  • Business: $279/month
Users can get pricing for the plan that best suits them.

Disclaimer: The pricing is subject to change.

Novocall Integrations

The software integrates with third-party apps like:

Users can watch a free Novocall demo to learn more about its integration functionality.

Who Is Novocall For?

Novocall serves a wide range of industries and sectors, including:

  • Education
  • Finance
  • Real Estate
  • Healthcare
  • Travel

Is Novocall Right For You?

Novocall software is ideal for businesses aiming to enhance lead response efficiency and optimize sales processes. Its automation capabilities reduce manual tasks, enabling sales teams to focus on closing deals. Novocall also integrates with various tools to streamline workflows, making it a practical choice for companies looking to improve customer engagement and drive growth.

Still unsure if Novocall is right for you? Contact our customer support team at (661) 384-7070 for further guidance.

Novocall Features

Novocall offers a Click-to-Call widget that enables businesses to convert website visitors into immediate sales calls. This tool allows for instant connections or scheduled callbacks, enhancing lead engagement. It also integrates with platforms like Facebook Lead Ads, broadening lead capture opportunities.

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Novocall’s Outbound Dialer automates cold calling, eliminating manual dialing and enabling sales teams to reach prospects more efficiently. It supports international calling across multiple countries and allows for call recording to monitor and assess performance.

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The platform includes Call Tracking to provide insights into marketing campaign performance by attributing calls to their original sources. It uses Dynamic Number Insertion (DNI) to assign unique phone numbers to specific campaigns, allowing for precise tracking.

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Time Sync is Novocall’s appointment scheduling tool designed to optimize meeting bookings. It sends automatic reminders via email, WhatsApp, and SMS to reduce no-show rates. The platform also supports payment collection before appointments and integrates with Google Calendar for seamless scheduling.

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Pros And Cons of Novocall

Pros

  • Enhances lead conversion through instant callbacks

  • Automates call scheduling and routing

  • Provides customizable widgets for targeted campaigns

Cons

  • Lacks advanced analytics features

  • Occasional call quality issues

Novocall Reviews

Total 9 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

33%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Share your experience

M

Marco

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
January 2022

Great Calendly replacement with LTD

Pros

I like how easy it is to use and the pricing is pretty fair too. It's simple to get started without a lot of fuss.

Cons

I wasn't too happy with the customer support when they removed a basic feature I really needed and the buffer time with no zero-minute option. It took them a whole month to bring it back which was frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

E

Egor

Entertainment, N/A employees

More than a year

4.0
August 2021

Connects you with potential customers

Pros

Novocall adds this little phone widget to the bottom right of the screen and it's very handy. Visitors just type in their number to get a call right away or schedule one later. They can even send a message instead. What's cool is that you can set it to pop up after someone scrolls, waits around for a bit or just seems idle. It's a great way to nudge people to reach out without being pushy.

Cons

There's no voicemail, you can't import or use your own numbers and if you want call recording, you have to pay for the Business plan. It only works as a widget on your site and you can't just call agents directly using their numbers. And it's not built for call tracking either which is kind of a bummer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Food Production, 500+ employees

Less than 6 months

4.0
March 2021

Overall good tool

Pros

Back when I started using Novocall, it was a real lifesaver. I didn't always have a phone on me, so being able to make calls over the internet made things so much easier. It worked really well for me.

Cons

This only works with the internet, so if you're outside and don't have mobile data, you're out of luck. Plus there's a cap on the number of calls you can make which can be limiting.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

Frequently Asked Questions

No, Novocall does not offers a mobile app.

Novocall supports English, Bahasa Indonesia, French, Italian, German, Spanish, Portuguese, Traditional Chinese, & Danish.

Novocall cost starts at $39/month with the Pro plan, while the Team plan is priced at $119/month and the Business plan at $279/month. Get pricing tailored to your specific needs and budget.

Yes, Novocall does offer an API.

The typical users of Novocall come from industries such as education, finance, real estate, healthcare, and travel, where efficient lead management and communication are crucial.

Novocall integrates with third-party apps such as Microsoft Teams, HubSpot, Salesforce, Zapier, Slack, Google Calendar, and Flock.

Novocall software provides support through guides and a knowledge base.