NUACOM delivers optimized business communication with innovative cloud phone system solutions. The software enhances connectivity, efficiency, and customer experiences. While internet dependency may cause occasional disruptions, it consistently provides high-quality call performance with stable connectivity. Moreover, NUACOM supports AI-enabled tools for smart insights to drive better sales and support.

NUACOM Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

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What Is NUACOM?

Overview

NUACOM delivers innovative VoIP business phone systems developed by leading global communications experts. Its solutions enable teams of any size to seamlessly call, message, meet, and support customers within a unified workspace. While prioritizing customer satisfaction, the software prioritizes meeting diverse needs through reliable, high-quality products and services. It instills strong collaboration, internally and with partners. Also, NUACOM drives success by operating through transparency, accountability, and ethical integrity. It helps users foster trust with customers and ensures long-lasting relationships.

NUACOM Pricing

The NUACOM cost structure works on a subscription model based on the solutions required. NUACOM pricing comes in two packages:

Business Communication plan, which provides phone, messaging, and collaboration, has further three plans:

  • Essentials: €9.99/user/month
  • Unlimited: €24.99/user/month
  • Enterprise: €34.99/user/month

Contact Center, an omni-channel support: Custom quote

Users can request a detailed NUACOM price analysis to pick a plan that aligns well with their business settings.

Disclaimer: The pricing is subject to change

NUACOM Integrations

NUACOM integrates with various third-party applications, including:

Users can schedule a NUACOM demo to learn more about its integration tools.

Who Is NUACOM For?

NUACOM benefits businesses in various industries, including:

  • Financial services
  • Healthcare
  • Hotels and hospitality
  • Real estate
  • Retail
  • E-commerce

Is NUACOM Right For You?

NUACOM is a modern business phone system that boosts growth by integrating sales, support, and mobility through an advanced VoIP solution. This flexible call center software empowers outstanding customer service and effective sales call management, whether teams operate remotely or in the office. NUACOM is a choice of over 15,000 organizations worldwide, such as Volkswagen, Silicon Republic, and Sherry Fitzgerald, for its latest tools and reliability.

Are you still unsure about NUACOM? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

NUACOM Features

NAUCOM efficiently routes incoming calls to the right agent or department. This feature improves response times, enhances customer satisfaction, and streamlines internal communication for optimized service and productivity.

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It provides convenience and security for payment processing on multiple channels with an omnichannel approach. It automates payment structures by activating payment flows across different departments. The software also secures tokenized card details and complies with PCI-DSS.

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The solution enables real-time conversations, idea sharing, and collaboration with participants from various locations. It also features muting, chat, and recording options. Accessible on any device, NUACOM enhances communication and streamlines virtual meetings.

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The software directs calls based on specific periods, enabling organizations to match operational hours. NUACOM ensures efficient call handling, improves customer service, and optimizes resource allocation for seamless availability.

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With corporate credentials, users can access NUACOM seamlessly without requiring IT support to recover their passwords. Its centralized authentication method offers secure service access from any device, helping to lower IT costs.

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Pros and Cons of NUACOM

Pros

  • Excellent marketing facilities and conversation recording for training
  • High-quality call service
  • Interactive voice features and call playback useful for small businesses
  • Easy customization and user-friendly interface

Cons

  • Complexity in configuring call routing, according to some software users
  • Reliance on support to restore previous call flow, despite portal access

NUACOM Reviews

Overall Rating

4.8

20 Review(s)

Rating Distribution

5

star

(19)

4

star

3

star

2

star

1

star

(1)

August 2020

Top-tier business-level service provider

Nick

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The team is fantastic. Sales did an excellent job setting me up. I spoke to them at 5 PM, and by 10 AM the next morning, I was up and running. Support was great with a complimentary onboarding call to guide me through the phone system and help set up my IVR. The porting team was flawless, transferring my numbers from three systems without any issues. They answer calls promptly and you're always assisted by knowledgeable staff (tech team). Nuacom is possibly my favorite thing about 2020, thanks for making a challenging year in business much easier!

Cons

I have no cons, this service and product are excellent.

June 2020

Unable to start a trial

Anonymous

Computer Software

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

It seemed to have good reviews and looked promising on paper.

Cons

I couldn't even start the trial because it wouldn't accept my email address.

May 2020

Nuacom has greatly improved our business

Liam

Computer Hardware

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Pros

We've been using Nuacom for about three years and we didn't realize initially what a huge impact it would have on our business. We were hesitant about moving away from the big providers but now we're thrilled we did! Costs have gone down, communication has improved and the reporting and insights we have about incoming calls and data has significantly improved how we operate. I can honestly say that our business wouldn't be running as efficiently without this system.

Cons

There are very few cons honestly. It has improved a lot in ease of use over the years compared to the initial version, which was a bit harder to navigate and had fewer features.

Frequently Asked Questions

Yes, NUACOM provides API access.