Parrot Cloud Call Center

This fully cloud-based feature eliminates the need for downloads or complex phone line setups. Users can connect effortlessly using a computer with Chrome, a USB headset, and a reliable internet connection, ensuring flexibility and ease of access.

See How It Works

This important feature enables blended calling, allowing users to simultaneously handle both inbound and outbound calls. This integration creates a more efficient communication environment, helping teams quickly respond to customer inquiries while making outbound calls to generate leads.

See How It Works

This robust feature facilitates warm transfers, allowing users to connect calls to closers or external numbers while playing music on hold. This ensures that the customers feel attended to and valued during the transfer process, enhancing the overall customer experience.

See How It Works

This powerful feature empowers users with both preview and power dialing capabilities. With preview dialing, agents can prepare for calls by reviewing lead information beforehand. Power dialing automates the process, allowing for a faster connection with hot leads and significantly boosting campaign effectiveness.

See How It Works

This helpful feature automates the setup of email communications through dispositions, which streamlines best practices for reaching out to contacts. Parrot Cloud Call Center users can ensure timely and consistent communication, improving engagement and response rates.

See How It Works

This valuable feature offers a robust API for seamless integration with other platforms. Users can easily receive leads, send data to various applications, and enhance their workflows, allowing for a more connected and efficient operational process that meets their specific needs.

See How It Works