Ringotel
Last Updated
Overview
Ringotel helps businesses modernize their communication by integrating advanced calling, messaging, and collaboration into a single interface. While it lacks built-in billing modules, its seamless PBX integration and reliable push notifications ensure high-quality connectivity. It is an ideal solution for VoIP service providers and distributed teams.
Ringotel Specifications
- Call Transfer and Conferencing
- Call Routing
- Cloud-Based Calling
- Interactive Voice Response (IVR)
Ringotel Features
Business SMS And MMS
Ringotel software enables users to send and receive text and multimedia messages directly through the platform. This feature supports group chats, internal messaging, and SMS-to-email functionality. It allows businesses to integrate their existing SMS providers to maintain professional communication without the need for complex coding or maintenance.
Advanced Call Control
The software provides a comprehensive suite of telephony management tools to enhance productivity. Users can access professional functions such as blind and attended transfers, call holding, splitting, and merging. Additionally, the platform supports call waiting, call parking, and easy muting to ensure efficient handling of every business conversation.
Cloud Call Recording
This feature allows users to record active calls and store them securely in the cloud for later review. Ringotel provides the flexibility to record every conversation automatically or initiate recording on-demand. Recordings can be accessed and played back at any time from any connected mobile or desktop device.
Call Switch
The platform ensures continuous connectivity by allowing users to seamlessly transition an active call between different devices. This feature enables a person to start a call on the mobile app and instantly move it to a desktop app or IP phone without interrupting the conversation or losing the connection.
Push Notifications
Ringotel utilizes reliable push notifications to ensure users never miss an incoming call, message, or voicemail. This feature is designed to keep the application responsive even when it is not actively open. It significantly improves mobile performance by reducing background data usage and extending device battery life.
Pros And Cons of Ringotel
Pros
Easy to deploy and manage platform
White-label branding for service providers
Reliable call quality and connection stability
Cons
Occasional bugs reported in mobile apps
Limited advanced analytics and reporting features
Ringotel Reviews
Total 14 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Telecommunications, 1-10 employees
More than a year
“high value product”
Pros
From the app to the backend portal, everything has been excellent. The pricing is fair, the company is transparent and the customer support stands out the most. Whenever something comes up, I can send an email and if it's urgent, I can call right away. Honestly, the entire product has been impressive.
Cons
At this point, I really don't have any complaints. That's genuinely how things have been for me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 1-10 employees
Less than a year
“packed with useful features”
Pros
Among UCaaS app platforms, this one feels the most feature rich. It's evolving quickly, the development is very active and the team is genuinely responsive when customers ask for improvements. The white labeling process is very simple yet still thorough and the continued support around app deployments has been excellent. On top of that the API and integration workflow with our messaging and calling platforms has been quite smooth.
Cons
Because development moves at such a fast pace, occasional changes can introduce some instability. The issues do tend to get fixed quickly but in the meantime they can lead to spikes in customer support requests. I'd really like to see tighter quality control and more thorough testing before releases go live.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Telecommunications, 1-10 employees
Less than a year
“Fast responses from support”
Pros
From start to finish the service felt professional and welcoming, with quick response times and a high quality product delivered.
Cons
I don't have any real complaints, their team was excellent throughout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frequently Asked Questions
What other apps does Ringotel integrate with?
Ringotel integrates with various third-party applications, such as Salesforce, Clio CRM, and HubSpot.
What language does Ringotel support?
Ringotel primarily supports the English language.
What types of pricing plans does Ringoteloffer?
Ringotel pricing starts at $2.49/user/month for the Essential plan, while the Pro plan is also available starting at $4.98/user/month. Get a detailed Ringotel cost breakdown tailored to your specific requirements.
Does Ringotel offer an API?
Yes, Ringotel offers an API.
Who are the typical users of Ringotel?
Ringotel features are used by user types like VoIP service providers and telecom providers and resellers
Does Ringotel have a mobile app?
Yes, Ringotel offers a dedicated mobile app.
What level of support does Ringotel offer?
Ringotel offers support through email and contact forms.