Toky: Pricing, Free Demo & Features

Name: Toky
Rating: 4.2 (37 reviews)

Last Updated Oct 12, 2026

Overview

Toky streamlines outbound sales and customer interactions with call recording and SMS automation. Performance can slow during peak hours; nonetheless, its international phone numbers and IVR features support remote teams, sales staff, and customer service departments effectively.

Overall Rating

Based on 37 users reviews

4.2

All Reviews

Rating Distribution

Positive

81%

Neutral

14%

Negative

Starting Price

Custom

Toky Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
Predictive Dialing
Call Routing
Cloud-Based Calling
CRM Integration
Omnichannel Support
Call Scripting

View All Specifications

What Is Toky?

Toky is a comprehensive, cloud-based business phone system designed to centralize and simplify organizational communication. Operating entirely online, Toky is accessible through a web browser, dedicated desktop software, or mobile applications for on-the-go connectivity. The platform offers a professional virtual telephony infrastructure that scales seamlessly with businesses of any size. By utilizing advanced call routing and real-time monitoring features, users can ensure every caller reaches the appropriate agent, significantly enhancing customer satisfaction and operational efficiency.

Toky Pricing

The Toky pricing starts with the Entrepreneur Plan at US$25/agent/month. This entry-level plan includes virtual numbers, call routing, SMS messaging, and basic call management features, making it ideal for small teams starting out. Further pricing tiers are as follows:

Business Plan: US$35/agent/month
Enterprise Plan: Custom

Request a tailored Toky price plan for your organization today!

Disclaimer: The pricing is subject to change.

Toky Integrations

The software supports integration with multiple systems and platforms, such as:

Book a free Toky demo to learn more about its integration capabilities.

Who Is Toky For?

Toky is suitable for organizations of all sizes and is commonly used by:

Sales teams
Support teams
Real estate agencies
Remote teams
Freight forwarders
Travel companies

Is Toky Right For You?

If you need to eliminate the headache of manual data entry and disjointed workflows, Toky is your ultimate solution. This software solves critical pain points by automating call logging and streamlining outbound sales via its standout Power Dialer. It provides enterprise-grade security, effortless scalability for growing teams, and ensures all communications remain GDPR compliant.

Trusted clients such as Lamudi, Cabify, and OYO rely on Toky to manage calls efficiently, enhance team productivity, and maintain seamless customer interactions across multiple channels.

Still doubtful if Toky is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Toky Features

International Phone Numbers

Toky provides virtual phone numbers across more than sixty countries and hundreds of cities worldwide. This capability allows businesses to establish an immediate global presence and build local trust with international customers easily.

See How It Works

Phone Trees (IVR)

The Interactive Voice Response system enables organizations to design automated menus for incoming calls. This feature ensures that customers are efficiently routed to the specific agent or department best suited to handle inquiries.

See How It Works

Call Recording

The software automatically captures both inbound and outbound audio conversations for future review. These recordings assist management in maintaining high service standards, conducting agent training, and keeping accurate records of all customer interactions.

See How It Works

Power Dialer

Toky includes a robust power dialer designed to automate outbound calling campaigns for sales teams. By streamlining the dialing process, this tool significantly increases agent productivity and helps businesses reach more leads efficiently.

See How It Works

Bulk SMS

This feature empowers users to send mass text messages to their entire customer base with a single click. It serves as an affordable communication tool for sharing important updates, promotions, and time-sensitive notifications.

See How It Works

Pros And Cons of Toky

A quick look at Toky's strengths and weaknesses to
help you decide if it's the right fit

Pros

Enables fully mobile office operations
Seamless CTI integration within Salesforce Lightning
Customizable to fit team workflows

Cons

Interface may feel outdated at times
Frequent updates complicate system management

Toky Reviews

Insights from real users on Toky’s features,
performance, and overall experience.

Total 37 reviews

4.2

All reviews are from verified customers

Rating Distribution

Stars

57%

Stars

24%

Stars

Share your experience

Anonymous

Hospital & Health Care, N/A employees

More than a year

2.0

January 2024

“support was hard to contact”

Pros

Back in 2016, this felt genuinely innovative and supportive. As a small business, we benefited a lot from the affordable pricing, frequent feature updates and responsive customer service especially the ability to reach them through calls and live chat.

Cons

Things changed for the worse after Messagebird acquired the company. Once call and live chat support were removed, a big part of what made this platform feel customer focused disappeared. It also seemed to lose momentum, with barely any meaningful updates or improvements which was a huge shift from how active and evolving it used to be. The biggest issue though, was a recent billing problem. A 10 minute call ended up costing us an absurd $166.99, nowhere near the advertised rate. How the situation was handled was just as frustrating as the overcharge and it really gave the impression that Messagebird has become careless.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Anonymous

Insurance, N/A employees

More than a year

4.0

May 2023

“simple setup”

Pros

Using it and getting everything implemented is very easy.

Cons

Customer service could be better and getting a new number took more time than expected.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Linda P.

Medical Devices, N/A employees

Less than 6 months

4.0

February 2023

“useful Whatsapp integration”

Pros

This feels really easy to use and being able to access customers' WhatsApp messages is a really valuable feature. It's honestly very good and worth trying.

Cons

One downside is that it still isn't available in many countries which is pretty frustrating and not good at all.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 37 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of pricing plans does Toky offer?

Toky offers the Entrepreneur Plan at US$25/agent/month, Business Plan at US$35/agent/month, and a customizable Enterprise Plan. Get in touch for a personalized Toky cost estimate.

Does Toky offer an API?

Yes, Toky offers an API.

What language does Toky support?

The software is available in English, Spanish, and Portuguese.

What level of support does Toky offer?

Toky offers support via a dedicated help center and email.

Who are the typical users of Toky?

Toky features are used by sales teams, support teams, real estate agencies, remote teams, freight forwarders, and travel companies. It is suitable for organizations of all sizes.

Does Toky have a mobile app?

Yes, Toky offers native mobile applications for both iOS and Android devices, allowing teams to manage calls and SMS while on the move.

What other apps does Toky integrate with?

Toky integrates with Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Zapier, and Flow Builder.