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Overview
Toky streamlines outbound sales and customer interactions with call recording and SMS automation. Performance can slow during peak hours; nonetheless, its international phone numbers and IVR features support remote teams, sales staff, and customer service departments effectively.
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Starting Price
Custom
Toky Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
What Is Toky?
Toky is a comprehensive, cloud-based business phone system designed to centralize and simplify organizational communication. Operating entirely online, Toky is accessible through a web browser, dedicated desktop software, or mobile applications for on-the-go connectivity. The platform offers a professional virtual telephony infrastructure that scales seamlessly with businesses of any size. By utilizing advanced call routing and real-time monitoring features, users can ensure every caller reaches the appropriate agent, significantly enhancing customer satisfaction and operational efficiency.
Toky Pricing
The Toky pricing starts with the Entrepreneur Plan at US$25/agent/month. This entry-level plan includes virtual numbers, call routing, SMS messaging, and basic call management features, making it ideal for small teams starting out. Further pricing tiers are as follows:
- Business Plan: US$35/agent/month
- Enterprise Plan: Custom
Disclaimer: The pricing is subject to change.
Toky Integrations
The software supports integration with multiple systems and platforms, such as:
- Flow Builder
- Salesforce
- Pipedrive CRM
- Hubspot CRM software
- Zendesk Suite
- Zoho CRM software
- Zapier software
Who Is Toky For?
Toky is suitable for organizations of all sizes and is commonly used by:
- Sales teams
- Support teams
- Real estate agencies
- Remote teams
- Freight forwarders
- Travel companies
Is Toky Right For You?
If you need to eliminate the headache of manual data entry and disjointed workflows, Toky is your ultimate solution. This software solves critical pain points by automating call logging and streamlining outbound sales via its standout Power Dialer. It provides enterprise-grade security, effortless scalability for growing teams, and ensures all communications remain GDPR compliant.
Trusted clients such as Lamudi, Cabify, and OYO rely on Toky to manage calls efficiently, enhance team productivity, and maintain seamless customer interactions across multiple channels.
Still doubtful if Toky is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Toky Features
Toky provides virtual phone numbers across more than sixty countries and hundreds of cities worldwide. This capability allows businesses to establish an immediate global presence and build local trust with international customers easily.
The Interactive Voice Response system enables organizations to design automated menus for incoming calls. This feature ensures that customers are efficiently routed to the specific agent or department best suited to handle inquiries.
The software automatically captures both inbound and outbound audio conversations for future review. These recordings assist management in maintaining high service standards, conducting agent training, and keeping accurate records of all customer interactions.
Toky includes a robust power dialer designed to automate outbound calling campaigns for sales teams. By streamlining the dialing process, this tool significantly increases agent productivity and helps businesses reach more leads efficiently.
This feature empowers users to send mass text messages to their entire customer base with a single click. It serves as an affordable communication tool for sharing important updates, promotions, and time-sensitive notifications.
