Yeastar Cloud PBX

This feature simplifies UCaaS service delivery by offering task management and provisioning templates through a centralized platform. Administrators can easily monitor and manage a fleet of PBX instances, ensuring high reliability and streamlined support for growing call center environments.

Agents can handle business calls from any location using the Linkus UC clients on mobile, desktop, or web browsers. This flexibility ensures that remote teams remain productive and connected, allowing for seamless communication regardless of geographical dispersion or device.

This all-inclusive suite converges voice, video, team chat, and presence into a single app for modern business. By integrating diverse communication channels, it enhances internal collaboration and external customer engagement, providing a modern and responsive experience for every industry.

The platform boosts productivity through advanced tools like call flip, hotkeys, and click-to-dial functionality. These features allow agents to manage high call volumes effortlessly, ensuring that every customer interaction is handled with speed, accuracy, and maximum professionalism.

Designed for receptionists and supervisors, this web-based console provides a comprehensive view of all call activities. It enables next-level management through drag-and-drop call dispatching, allowing users to redirect, transfer, or park calls based on real-time employee availability and status.