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Overview
Yeastar Cloud PBX software is an easy-first unified communications solution that provides small to midsize businesses with enterprise-grade voice and a comprehensive, built-in cloud call center. While there are occasional device compatibility issues, its seamless integration with CRMs and robust remote work features deliver high-level customer service.
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Starting Price
Custom
Yeastar Cloud PBX Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What Is Yeastar Cloud PBX?
Yeastar Cloud PBX is a hosted Unified Communications as a Service (UCaaS) platform specifically designed to empower small and midsize businesses (SMBs). The system leverages Voice over Internet Protocol (VoIP) technology to eliminate high upfront hardware costs. It includes an Automatic Call Distribution (ACD) system for intelligent routing and advanced Interactive Voice Response (IVR), which together ensure rapid, professional call handling. This convergence allows businesses to scale professional communication features without adding complexity.
Yeastar Cloud PBX Pricing
The Yeastar Cloud PBX cost is based on two plans:
- Enterprise Plan: Custom pricing
- Ultimate Plan: Custom pricing
Disclaimer: The pricing is subject to change.
Yeastar Cloud PBX Integrations
The software supports integration with multiple platforms, such as:
- Odoo
- HubSpot
- Salesforce
- Zendesk
- Zoho CRM software
- Bitrix24
- Micros Fidelio
Who Is Yeastar Cloud PBX For?
Yeastar Cloud PBX is ideal for a range of industries, including:
- Hospitality
- Education
- Financial
- Government
- Retail
- Transportation
- Healthcare
Is Yeastar Cloud PBX Right For You?
If you are an SMB, the Yeastar Cloud PBX is the ideal solution for enterprise-grade communications without complexity, offering a robust, fully featured cloud call center in a single platform. Its standout is the seamless convergence of UCaaS and advanced ACD, a combination that streamlines operations and dramatically lowers your total cost of ownership. The P-Series Cloud Edition was recognized as a 2023 Unified Communications Product of the Year Award winner, validating its innovative approach to business communication.
Still not sure about Yeastar Cloud PBX? Contact our support team at (661) 384-7070 for further guidance.
Yeastar Cloud PBX Features
This feature simplifies UCaaS service delivery by offering task management and provisioning templates through a centralized platform. Administrators can easily monitor and manage a fleet of PBX instances, ensuring high reliability and streamlined support for growing call center environments.
Agents can handle business calls from any location using the Linkus UC clients on mobile, desktop, or web browsers. This flexibility ensures that remote teams remain productive and connected, allowing for seamless communication regardless of geographical dispersion or device.
This all-inclusive suite converges voice, video, team chat, and presence into a single app for modern business. By integrating diverse communication channels, it enhances internal collaboration and external customer engagement, providing a modern and responsive experience for every industry.
The platform boosts productivity through advanced tools like call flip, hotkeys, and click-to-dial functionality. These features allow agents to manage high call volumes effortlessly, ensuring that every customer interaction is handled with speed, accuracy, and maximum professionalism.
Designed for receptionists and supervisors, this web-based console provides a comprehensive view of all call activities. It enables next-level management through drag-and-drop call dispatching, allowing users to redirect, transfer, or park calls based on real-time employee availability and status.
