Last Updated
Overview
Samesurf software enables interactive cobrowsing (more secure and real-time than traditional screen sharing) and HD video chat directly from any browser; no downloads or coding required. While its interface may feel dense initially, its install-free setup and secure data handling make it ideal for remote support and sales.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
SameSurf Specifications
- Real-Time Communication
- File Sharing & Management
- Document Management
- Integration with Other Tools
What Is SameSurf?
Samesurf is a collaboration platform that allows multiple users to interact with the same web content in real time. It supports cobrowsing, HD video conferencing, and secure session recording, all without requiring downloads or installations. It includes features such as in-page control passing, session recording, and secure data redaction. Users can share authenticated sessions, toggle between online and offline content, and access analytics for compliance and performance tracking.
SameSurf Pricing
Disclaimer: The pricing is subject to change.
SameSurf Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is SameSurf For?
SameSurf is ideal for a wide range of industries and sectors, including:
- Finance and insurance
- Healthcare and telemedicine
- Virtual shopping
- Online education
- Sales and support
Is SameSurf Right For You?
Samesurf stands out as an ideal solution for organizations seeking secure, real-time cobrowsing that is install-free and works across any device or browser. Its standout feature is seamless, instant integration into existing customer support, sales, and education workflows, making it especially valuable for industries like online support, assisted sales, telemedicine, and remote training. For teams needing high compliance and an enhanced collaborative experience, Samesurf provides a compelling, versatile platform.
Still doubtful if SameSurf is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
SameSurf Features
Instant Cobrowsing
Samesurf allows users to instantly share and browse web content together without needing any downloads or prior setup. This enables immediate collaborative sessions for seamless customer support or group navigation purposes.
Control Sharing
The platform features dynamic control passing, letting participants hand off browser control smoothly during a session. This promotes true collaborative problem-solving where both parties can interact directly with what’s on screen.
Element Redaction
During cobrowsing, sensitive elements like passwords or private form fields can be hidden from viewers in real time. At SameSurf, redaction is customizable per user role, supporting privacy compliance and secure workflows.
Comprehensive Analytics
With SameSurf, organizations can track everything from session duration to click behavior and participant engagement. Insights are accessible via dashboards or exports, supporting compliance, user experience optimization, and operational planning.
Session Recording
Samesurf allows users to capture entire sessions, including voice, video, chat, and shared content, for training, audits, or compliance. Recordings are storable on Samesurf’s cloud or transferable to third-party systems for enterprise needs.
Pros And Cons of SameSurf
Pros
Real time collaboration with participants
Instant setup, no installations required
Pass leader controls to any participant during sessions
Cons
Limited session replay and storage
Lacks integrated video conferencing features
SameSurf Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Entertainment, 101-500 employees
Free Trial
“Very user-friendly tool”
Pros
I am usually slow to fully adopt new products because it takes me a while to get comfortable with new tools. But this one was easy right from the start. A colleague and I were able to share a screen while browsing and I was able to set it up and get it running on my own without needing help which definitely a big plus for me.
Cons
It likely has many features that I am still figuring out but I am happy with it just for the ease of using the basic functions. Also the core function from which its name is derived is simple to set up and start using. So overall I have no complaints to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Writing and Editing, 1-10 employees
Less than 6 months
“The best collaboration tool”
Pros
The interface is simple and really easy to use. Plus it made collaboration quite efficient and precise.
Cons
No complaints at all as the support team was very helpful in accommodating any additional features I needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does SameSurf offer an API?
No, SameSurf does not offer a public API directly for general use.
What language does SameSurf support?
SameSurf is available in English language.
Does SameSurf have a mobile app?
No, SameSurf does not have a dedicated mobile app.
Who are the typical users of SameSurf?
Typical users include industries and sectors like education, finance, insurance, and virtual shopping.
What level of support does SameSurf offer?
SameSurf offers 24/7 support channels for clients, prospects, and partners, including documentation and direct help resources.
What types of pricing plans does SameSurf offer?
SameSurf offers customized enterprise pricing plans, starting from $40/month tailored to business needs. Contact us to get a custom SameSurf cost estimate.
What other apps does SameSurf integrate with?
SameSurf integrates directly with Slack software, Kustomer software, Jira software, and more.