Last Updated Oct 10, 2025
Overview
Overall Rating
Based on 9 users reviews
3.8
Rating Distribution
Positive
67%
Neutral
22%
Negative
11%
Pros And Cons of WalkMe
Pros
Reduces dependency on support teams by providing self-sufficient solutions
Enables easy integration of external content like videos and help articles
Allows users to create content without needing technical teams
Helps with difficult processes by providing helpful insights along the way
Cons
Interface can be slightly difficult to navigate for beginners
Reports and analytics take up to 24 hours to reflect changes
Integration with some solutions may require additional setup
Frequently Asked Questions
WalkMe offers support through help center and live chat.
Yes, WalkMe offers an API.
Yes, WalkMe has a mobile app for Android and iOS users.
Typical users of WalkMe include businesses in healthcare institutions, retail and e-commerce, banking and financial institutions, telecommunications, and the public sector.
WalkMe integrates with more than 20 apps, such as Slack, Jira Software, DocuSign, GitHub, Zendesk, HubSpot, and Salesforce.
WalkMe offers customized pricing starting from $1–$2.50/user/month. The average annual price for enterprises is $78,817. Contact us for a tailored WalkMe cost quotation.
WalkMe software supports English, French, German, and Japanese languages.