Archie CRM

Archie CRM

14 Review(s)

Overview

Archie CRM makes it easier for organizations to stay connected with their customers through smart automation and integration with existing tools. While customization options could be expanded, its straightforward design and secure data hosting give small and medium businesses a reliable platform to build customer relationships.

Overall Rating

Based on 14 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Archie CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is Archie CRM?

Archie is a customer relationship management (CRM) platform that is designed primarily for small and medium-sized businesses. The software platform helps organizations in centralizing their user data, managing sales opportunities, and improving service levels with multiple smart features. Archie CRM features include people management, sales tracking, marketing collaboration, and mobile access. The platform supports teams in working efficiently and maintaining professional relationships across departments with a focus on simplicity and secure cloud hosting.

Archie CRM Pricing

The Archie CRM cost breakdown includes the following plans:

  • Basic Plan: €29/month/user
  • Standard Plan: €59/month/user
  • Premium Plan: €79/month/user
Users can request a custom Archie CRM quote for the plan best suited to their business requirements.

Disclaimer: The pricing is subject to change.

Archie CRM Integrations

Archie CRM supports integration with multiple platforms and services, such as:

Explore a free Archie CRM demo to learn more about its integration options.

Who Is Archie CRM For?

Archie CRM serves a wide range of organizations, including:

  • Non-profits
  • Healthcare
  • Education
  • Consultancies

Is Archie CRM Right For You?

Archie CRM offers tools to organize customer information, track sales, and coordinate marketing efforts, which are hosted securely in the cloud. The platform is commonly used by small and medium-sized businesses, non-profits, and other organizations that need a reliable way to keep teams coordinated and have their data accessible. Archie CRM software provides workflow automation and mobile access to support daily operations without adding complexity.

Still unsure about Archie CRM? Contact our support team at (661) 384-7070 for further guidance.

Archie CRM Features

Archie CRM gathers all customer related information such as call reports, documents, sales records, and emails into one organized overview. Users can access this information anytime through the mobile app, which helps when working remotely or on the move. The use of tags allows users to create specific customer groups, which makes it easier to send targeted communications and manage relationships more effectively.

See How It Works

The ‘Attention Monitor’ in Archie CRM highlights which customers require immediate attention based on recent interactions and activity. It tracks when follow ups are needed, that help users avoid missing important opportunities or letting relationships lapse. This feature supports maintaining consistent contact with key customers by signaling where to focus efforts.

See How It Works

Archie CRM helps users stay on top of important client tasks by automating reminders and workflows. This reduces the risk of overlooking deadlines or customer requests, especially during busy periods. The clear organization of tasks supports better planning and allows teams to respond proactively to customer needs.

See How It Works

Archie CRM mobile provides real time access to sales data, enabling teams to collaborate on sales projects from anywhere. Users can quickly generate customized quotes based on the latest customer information, improving responsiveness. The sales funnel feature offers a clear view of ongoing opportunities, making it easier to track progress and forecast outcomes.

See How It Works

The Target and Trend Monitor in Archie CRM offers detailed insights into how marketing and sales efforts are advancing toward set goals. It identifies areas where progress may be slowing or where additional focus could improve results. By monitoring these trends, users can make timely adjustments to strategies and better seize emerging opportunities.

See How It Works

Pros And Cons of Archie CRM

Pros

  • Good customization with quick feature additions and branding options

  • Clear desk and room views with interactive floor plans and filters

  • Automation reduces repetitive tasks like badge printing and Wi-Fi sharing

  • Supports multiple locations and easy management across offices

Cons

  • Detailed onboarding materials can feel overwhelming at first

  • Notification automation is limited, and may need manual follow-ups

  • Occasional device refreshes and minor printing glitches can interrupt workflow

Archie CRM Reviews

Total 14 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

WL

William L.

Mid Market, 51-100 employees

5.0
December 2024

UI is great with useful floor maps

Pros

I can easily locate my coworkers and see where they have reserved desks, then choose a spot nearby. The visual floor plan is great too as it shows all the desks and meeting rooms with details about who is booked what. This feature is pretty useful in our large office space and new visitors always find it super helpful for navigation.

Cons

Not a complaint but I wish there was a way to save certain coworkers and automatically view there schedules as they have this feature for teams but not for custom groups I set up myself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OP

Olivia P.

Human Resources, 51-100 employees

5.0
December 2024

Great user experience overall

Pros

What I like most is how flexible the desk booking system is. My team can access it through the mobile app, web interface or directly from Teams which is incredibly convenient. Plus finding available desks is simple too whether I am browsing the floor plan, checking the list view or searching for colleagues to see where they are seated. This versatility made our rollout much smoother than we anticipated. Beyond desk reservations we also use it for visitor sign-ins and automatic host notifications when guests arrive.

Cons

I wish I could rearrange the admin dashboard menu to put my most used modules at the top. Well I am not sure if other companies offer this feature but it would save me a few seconds each day navigating around.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

John M.

IT, 51-100 employees

5.0
December 2024

Provides the best support

Pros

The support team is absolutely the best. They are always there when you need help and I have noticed they keep making their documentation better too. I feel like this software would not be nearly as good without such a dedicated team backing it up.

Cons

Billing is clear enough but I would really appreciate more detailed breakdowns of how I am using the system as it would help me understand my usage patterns better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

The platform provides support through phone calls and email.

Archie CRM supports integration with multiple platforms and services including Odoo, Microsoft 365 Software, Mailchimp Software, and Unit4 Financials.

Yes, Archie CRM provides an API.

The Archie CRM pricing plans include Basic Plan at €29/month/user, Standard Plan from €59/month/user, and Premium Plan from €79/month/user. Users can request a custom Archie CRM quote for the plan best suited to their business requirements.

Yes, Archie CRM offers a mobile app for both iOS and Android.

Archie CRM is used by various enterprises in education, healthcare, consultancies, and non-profits.

Archie CRM supports Dutch, French, English, and German.