Last Updated
Overview
Archie CRM makes it easier for organizations to stay connected with their customers through smart automation and integration with existing tools. While customization options could be expanded, its straightforward design and secure data hosting give small and medium businesses a reliable platform to build customer relationships.
Overall Rating
Based on 14 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Archie CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Archie CRM?
Archie is a customer relationship management (CRM) platform that is designed primarily for small and medium-sized businesses. The software platform helps organizations in centralizing their user data, managing sales opportunities, and improving service levels with multiple smart features. Archie CRM features include people management, sales tracking, marketing collaboration, and mobile access. The platform supports teams in working efficiently and maintaining professional relationships across departments with a focus on simplicity and secure cloud hosting.
Archie CRM Pricing
The Archie CRM cost breakdown includes the following plans:
- Basic Plan: €29/month/user
- Standard Plan: €59/month/user
- Premium Plan: €79/month/user
Disclaimer: The pricing is subject to change.
Archie CRM Integrations
Archie CRM supports integration with multiple platforms and services, such as:
Who Is Archie CRM For?
Archie CRM serves a wide range of organizations, including:
- Non-profits
- Healthcare
- Education
- Consultancies
Is Archie CRM Right For You?
Archie CRM offers tools to organize customer information, track sales, and coordinate marketing efforts, which are hosted securely in the cloud. The platform is commonly used by small and medium-sized businesses, non-profits, and other organizations that need a reliable way to keep teams coordinated and have their data accessible. Archie CRM software provides workflow automation and mobile access to support daily operations without adding complexity.
Still unsure about Archie CRM? Contact our support team at (661) 384-7070 for further guidance.
Archie CRM Features
Relationship Management
Archie CRM gathers all customer related information such as call reports, documents, sales records, and emails into one organized overview. Users can access this information anytime through the mobile app, which helps when working remotely or on the move. The use of tags allows users to create specific customer groups, which makes it easier to send targeted communications and manage relationships more effectively.
Attention Monitor
The ‘Attention Monitor’ in Archie CRM highlights which customers require immediate attention based on recent interactions and activity. It tracks when follow ups are needed, that help users avoid missing important opportunities or letting relationships lapse. This feature supports maintaining consistent contact with key customers by signaling where to focus efforts.
Tasks And Activities
Archie CRM helps users stay on top of important client tasks by automating reminders and workflows. This reduces the risk of overlooking deadlines or customer requests, especially during busy periods. The clear organization of tasks supports better planning and allows teams to respond proactively to customer needs.
Sales Management
Archie CRM mobile provides real time access to sales data, enabling teams to collaborate on sales projects from anywhere. Users can quickly generate customized quotes based on the latest customer information, improving responsiveness. The sales funnel feature offers a clear view of ongoing opportunities, making it easier to track progress and forecast outcomes.
Target And Trend Monitor
The Target and Trend Monitor in Archie CRM offers detailed insights into how marketing and sales efforts are advancing toward set goals. It identifies areas where progress may be slowing or where additional focus could improve results. By monitoring these trends, users can make timely adjustments to strategies and better seize emerging opportunities.
Pros And Cons of Archie CRM
Pros
Good customization with quick feature additions and branding options
Clear desk and room views with interactive floor plans and filters
Automation reduces repetitive tasks like badge printing and Wi-Fi sharing
Supports multiple locations and easy management across offices
Cons
Detailed onboarding materials can feel overwhelming at first
Notification automation is limited, and may need manual follow-ups
Occasional device refreshes and minor printing glitches can interrupt workflow
Archie CRM Reviews
Total 14 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
“UI is great with useful floor maps”
Pros
I can easily locate my coworkers and see where they have reserved desks, then choose a spot nearby. The visual floor plan is great too as it shows all the desks and meeting rooms with details about who is booked what. This feature is pretty useful in our large office space and new visitors always find it super helpful for navigation.
Cons
Not a complaint but I wish there was a way to save certain coworkers and automatically view there schedules as they have this feature for teams but not for custom groups I set up myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Human Resources, 51-100 employees
“Great user experience overall”
Pros
What I like most is how flexible the desk booking system is. My team can access it through the mobile app, web interface or directly from Teams which is incredibly convenient. Plus finding available desks is simple too whether I am browsing the floor plan, checking the list view or searching for colleagues to see where they are seated. This versatility made our rollout much smoother than we anticipated. Beyond desk reservations we also use it for visitor sign-ins and automatic host notifications when guests arrive.
Cons
I wish I could rearrange the admin dashboard menu to put my most used modules at the top. Well I am not sure if other companies offer this feature but it would save me a few seconds each day navigating around.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 51-100 employees
“Provides the best support”
Pros
The support team is absolutely the best. They are always there when you need help and I have noticed they keep making their documentation better too. I feel like this software would not be nearly as good without such a dedicated team backing it up.
Cons
Billing is clear enough but I would really appreciate more detailed breakdowns of how I am using the system as it would help me understand my usage patterns better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does Archie CRM offer?
The platform provides support through phone calls and email.
What other apps does Archie CRM integrate with?
Archie CRM supports integration with multiple platforms and services including Odoo, Microsoft 365 Software, Mailchimp Software, and Unit4 Financials.
Does Archie CRM offer an API?
Yes, Archie CRM provides an API.
What types of pricing plans does Archie CRM offer?
The Archie CRM pricing plans include Basic Plan at €29/month/user, Standard Plan from €59/month/user, and Premium Plan from €79/month/user. Users can request a custom Archie CRM quote for the plan best suited to their business requirements.
Does Archie CRM have a mobile app?
Yes, Archie CRM offers a mobile app for both iOS and Android.
Who are the typical users of Archie CRM?
Archie CRM is used by various enterprises in education, healthcare, consultancies, and non-profits.
What language does Archie CRM support?
Archie CRM supports Dutch, French, English, and German.