Arternal

Arternal

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Overview

Arternal provides art galleries, dealers, and auction houses with a CRM platform to streamline sales processes and maintain smooth operations. While filtering tools can use some updates, its strong communication tools and versatile inventory management support galleries in building lasting relationships with collectors to increase art sales.

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Starting Price
Custom

Arternal Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

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What Is Arternal?

Arternal is a cloud-based platform designed to support art galleries, dealers, and auction houses in managing their day-to-day operations and sales. The platform combines tools for tracking artwork inventory, managing client relationships, and streamlining communications for businesses in the art world. Arternal features include unified messaging through Smart Mail, customizable online viewing rooms, and easy mobile access, which supports art professionals in staying organized and connected with collectors.

Arternal Pricing

The Arternal cost breakdown includes the following customizable plans:

  • Prodigy
  • Principal
  • Expert
Contact us to get a personalized Arternal pricing quote today!

Arternal Integrations

Arternal supports integration with multiple platforms and software, such as:

Explore a free Arternal demo to learn more about its integration options.

Who Is Arternal For?

Arternal serves a variety of art businesses and professionals, including:

  • Art galleries
  • Dealers
  • Auction houses
  • Art advisors
  • Collectors

Is Arternal Right For You?

Arternal brings together CRM tools, communication tracking, inventory management, and payment processing, making it easier to keep everything organized on a single, unified platform. The platform is built for galleries, dealers, and advisors who need a centralized system to manage relationships, inventory, and sales. Arternal software is an ideal option that supports day-to-day needs and provides clarity for art professionals.

Still unsure about Arternal? Contact our support team at (661) 384-7070 for further guidance.

Arternal Features

Arternal’s ‘Smart Mail’ feature combines emails, WhatsApp, WeChat, phone calls, desktop chats, and iMessage conversations into one unified inbox. This enables galleries to keep all client communications organized and easily accessible, without needing to switch between multiple applications. Having a complete history of conversations in one place helps galleries understand collector preferences and maintain more personal relationships.

See How It Works

The custom sales pipeline in Arternal tracks every stage of a sale, from the initial contact through closing the deal. It gathers all related conversations, offers, and activities, so galleries have a clear view of where each opportunity stands. This helps galleries prioritize follow-ups and manage multiple deals effectively.

See How It Works

Arternal software allows galleries to build detailed client profiles that include relationships, purchase history, communication records, and specific interests. The platform supports custom fields, allowing galleries to capture information unique to their workflows or collector preferences. These profiles offer a comprehensive understanding of each client, enabling us to tailor our communications and offers more effectively.

See How It Works

Inventory management in Arternal centralizes artwork tracking, including status updates, consignments, and collector interests. The system supports smooth migration from existing databases and works with marketing tools like Mailchimp to keep galleries' data connected. This helps galleries maintain accurate records and quickly access important information about each piece of art.

See How It Works

Arternal’s ‘Online Viewing Rooms’ create personalized, branded virtual spaces where galleries can showcase artworks to collectors remotely. These rooms provide information about who viewed the art and how long they engaged with each piece. Integration with Smart Mail enables galleries to easily share these rooms and follow up with interested collectors to support potential sales.

See How It Works

Pros And Cons of Arternal

Pros

  • Intuitive and easy-to-navigate interface for flexibility and ease

  • Feedback is taken seriously, leading to ongoing continuous improvements

  • Responsive and reliable tech support with quick issue resolution

Cons

  • The mobile app could use more features

  • Occasional minor bugs and inconsistencies

Arternal Reviews

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SA

Sean A.

Small Business, 11-50 employees

2.0
July 2023

Support is good but needs a lot of improvements

Pros

Georgianna is amazing. She really hears what we are asking for and consistently gets our requests added to the development roadmap.

Cons

Getting the filters to work right takes some fiddling around. Plus I noticed there is no single sign-on option available.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

Frequently Asked Questions

Arternal provides support through email, phone, and live chat.

Arternal is typically used by various art businesses and professionals, including collectors, art advisors, auction houses, dealers, and galleries.

No, Arternal does not offer an API.

Yes, Arternal provides a mobile app accessible on iPhone and iPad.

Arternal supports integration with multiple platforms and services, including QuickBooks, TaxJar, Mailchimp, Stripe, and Affirm.

Arternal currently supports English.

The Arternal pricing plans are customizable and include Prodigy, Principal, and Expert.