Arternal

Arternal’s ‘Smart Mail’ feature combines emails, WhatsApp, WeChat, phone calls, desktop chats, and iMessage conversations into one unified inbox. This enables galleries to keep all client communications organized and easily accessible, without needing to switch between multiple applications. Having a complete history of conversations in one place helps galleries understand collector preferences and maintain more personal relationships.

The custom sales pipeline in Arternal tracks every stage of a sale, from the initial contact through closing the deal. It gathers all related conversations, offers, and activities, so galleries have a clear view of where each opportunity stands. This helps galleries prioritize follow-ups and manage multiple deals effectively.

Arternal software allows galleries to build detailed client profiles that include relationships, purchase history, communication records, and specific interests. The platform supports custom fields, allowing galleries to capture information unique to their workflows or collector preferences. These profiles offer a comprehensive understanding of each client, enabling us to tailor our communications and offers more effectively.

Inventory management in Arternal centralizes artwork tracking, including status updates, consignments, and collector interests. The system supports smooth migration from existing databases and works with marketing tools like Mailchimp to keep galleries' data connected. This helps galleries maintain accurate records and quickly access important information about each piece of art.

Arternal’s ‘Online Viewing Rooms’ create personalized, branded virtual spaces where galleries can showcase artworks to collectors remotely. These rooms provide information about who viewed the art and how long they engaged with each piece. Integration with Smart Mail enables galleries to easily share these rooms and follow up with interested collectors to support potential sales.