Last Updated
Overview
Atlas CRM brings together customer data, emails, support tickets, and sales pipelines directly within Jira and Confluence through seamless integrations. Although it currently lacks some advanced analytics features, the platform is easy to deploy and requires no additional logins, helping teams boost efficiency with minimal friction.
Overall Rating
Based on 2 users reviews
2.5
Rating Distribution
Positive
50%
Neutral
0%
Negative
50%
Starting Price
Custom
Atlas CRM Specifications
- Contact Management
- Opportunity Management
- Deal Pipeline Management
- Sales Pipeline Tracking
What Is Atlas CRM?
Atlas CRM software connects customer data, sales pipelines, and communication history directly within Jira and Confluence. It tracks contacts, logs emails, schedules meetings, and records support tickets in one centralized timeline. Atlas CRM enables opportunity management through customizable sales stages, automates reminders, and links customer records to Jira issues or Confluence pages. It also integrates with Gmail, Outlook, and Jira Service Management to optimize workflows and maintain customer context across teams.
Atlas CRM Pricing
The software pricing depends on the following plan:
- Basic Plan: Starting at $15/month
Disclaimer: The pricing is subject to change.
Atlas CRM Integrations
Atlas CRM software integrates with:
- Jira Software
- Confluence Software
- Gmail
- Outlook
- Bitbucket
- Excel
Who Is Atlas CRM For?
Atlas CRM is suitable for the following industries:
- Information technology & services
- Software development
- Customer support
- IT service management
- Sales
- Business development
- Marketing
- Legal
- Project management
- Cross-functional teams
Is Atlas CRM Right For You?
Atlas CRM software is suitable for teams working in Jira and Confluence, aiming to avoid switching tools, consolidate customer interactions, and optimize handoffs between sales and support. It provides embedded sales pipeline management with reminders, inbox integrations with Gmail and Outlook, and a unified timeline of customer activity.
Still uncertain if Atlas CRM is right for you? Contact our customer helpline on (661) 384-7070 for further guidance.
Atlas CRM Features
Manage Customers and Sales In Confluence
Atlas CRM links customer and sales records directly to Confluence pages to keep documentation and deals together. It enables automations that provide a full view of customer history and pending actions.
Centralize Customer Interactions And Opportunities
The software automatically logs emails, calls, meetings, files, and reminders from Gmail, Outlook, and JSM into one place. It ties those interactions to relevant Confluence pages, ensuring opportunities are tracked contextually.
Track Sales Inside Atlassian’s Trusted Ecosystem
The platform allows sales tracking within Jira and Confluence with custom pipelines, reminders, and secure data handling. It links opportunities with issues and interactions to follow prospects and retains all sales context within the trusted Atlassian platform.
Compliance With GDPR Standards
The system maintains GDPR compliance through its data protection measures within Atlassian’s ecosystem. It is ISO 27001 and ISO 27701 certified and holds SOC 2 Type II status. The platform operates in full alignment with Atlassian’s cloud security and GDPR frameworks.
Pros And Cons of Atlas CRM
Pros
Its native embedding in Jira/Confluence eliminates context‑switching
The software integrates with Gmail and Outlook to optimize email logging
Provides customizable pipelines with a reminders map to enhance efficiency
The system delivers a developer‑friendly API that enables workflow extensions
Cons
Its advanced analytics and reporting capabilities are currently limited
Does not support automatic sync with email marketing tools like Mailchimp yet
Atlas CRM Reviews
Total 2 reviews
2.5
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars50%
Share your experience
Rentit, 1-10 employees
Less than 6 months
“Took money out of my account”
Pros
Nothing. They took $145.34 out of my bank account. I never heard of them. I have written numerous emails with no response. I want my money back.
Cons
Taking $145.34 out of my bank account. Ive never heard of them. I want my money back
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Enterprise, 500+ employees
“Pretty amazing”
Pros
Atlas CRM integrates seamlessly with other Atlassian tools. And the way it maintains user profiles even when someone's offline is pretty useful. Overall its a great solution that I would definitely recommend to others.
Cons
Getting used to this can take some time and let me tell you that it is definitely not a lightweight solution.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Frequently Asked Questions
What language does Atlas CRM support?
Atlas CRM supports the English language only.
Who are the typical users of Atlas CRM?
The typical users of Atlas CRM include sales teams, customer support teams, software development teams, and sales/ business departments of small to medium enterprises.
What types of pricing plans does Atlas CRM offer?
Atlas CRM cost changes according to its basic plan. It offers a Basic plan starting at $15/month. High-intent clients can explore Atlas CRM pricing to find the ideal package.
What level of support does Atlas CRM offer?
Atlas CRM offers support through news, blogs, documentation, and webinars.
Does Atlas CRM offer an API?
Yes, Atlas CRM features an API.
What other apps does Atlas CRM integrate with?
Atlas CRM integrates with Jira, Confluence, Gmail, Outlook, Bitbucket, and Excel.
Does Atlas CRM have a mobile app?
No, Atlas CRM does not offer a dedicated mobile app.