Overview
Uplift service excellence with ServicePRO software, a state-of-the-art service management platform. Harness a powerful suite of tools and features that streamline workflows, automate processes, and supercharge productivity. Deliver unforgettable customer experiences with ServicePRO software that exceeds expectations and propels your business toward success.
Overall Rating
Based on 10 users reviews
2.8
Rating Distribution
Positive
40%
Neutral
20%
Negative
40%
Starting Price
Custom
ServicePRO Software Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is ServicePRO?
Overview
ServicePRO software is a comprehensive cloud-based solution designed to streamline and optimize various aspects of service management for businesses in industries such as field service, maintenance, and repair. It offers multiple features and functionalities to help organizations efficiently manage their service operations, improve customer satisfaction, and drive productivity.
ServicePRO Pricing
ServicePRO offers two on-cloud pricing packages:
- Professional: $25/license/month (designed for single department service management)
- Enterprise: $35/license/month (designed for service management across multiple departments)
Disclaimer: Prices are subject to change.
ServicePRO Integrations
Some of the third-party integrations include:
- Jira software
- Actionable Science
- Zapier
- Microsoft
Who Is ServicePRO For?
Some of the industries using ServicePRO software include:
- Government
- Healthcare
- Education
- Logistics
- Manufacturing
- Utilities
- Property management
- Finance
- Construction
Is ServicePRO Right For You?
ServicePRO may be a worthy choice for businesses as it offers flexibility of deployment, high configurability, enhanced productivity, a rich feature set, and cost-effectiveness. It is a compelling choice for organizations seeking a comprehensive service desk system that balances functionality and affordability.
For further information, contact our experts at (661)-384-7070.
ServicePRO Software Features
ServicePRO allows users to receive, track, and prioritize service requests, ensuring timely resolution. Customers can submit requests through various channels, such as a self-service portal or email to capture and centralize all requests for streamlined management.
This feature helps businesses design and define service offerings and catalog them in a structured manner. Users can create service templates, define service levels, and establish pricing models, helping organizations standardize and optimize their service offerings, ensuring consistency and efficiency in service delivery.
ServicePRO supports collaborative workflows, allowing teams and individuals to work together seamlessly. It enables the assignment of tasks, notifications, and escalations to the appropriate teams or individuals involved in the service delivery process.
The automation feature helps streamline and expedite service processes. It allows users to automate tasks such as ticket routing, assignment, and status updates. Automation helps reduce manual effort, minimize errors, and improve response times, increasing efficiency and customer satisfaction.
ServicePRO includes robust work order management features to effectively plan, schedule, and track work orders, allowing users to create work orders, assign them to technicians or teams, and monitor their real-time progress. Work order management ensures service requests are executed promptly, resources are allocated efficiently, and service levels are met.
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