Overview
ServiceWise is a seamless IT service management (ITSM) software. This advanced software solution is your key to unlocking a world of unmatched application lifecycle management. Its solutions cover different areas for businesses, from sales and services to marketing automation. Empower your businesses with the multi-cloud services of ServiceWise today.
Overall Rating
Based on 8 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
ServiceWise Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is ServiceWise?
Overview
ServiceWise, developed by TechExcel, is a cloud-based, advanced, feature-rich software solution for application IT service management and help desk management. It offers a wide range of powerful functionalities, including multi-channel support, a self-service portal, and extensive reporting capabilities, positioning it as an innovative and upgraded solution. Its key solutions include sales cloud, service cloud, marketing cloud, and marketing automation.
ServiceWise Pricing
ServiceWise Integrations
ServiceWise integrates with various third-party applications, including:
- Jira
- Salesforce
- Slack
- Oracle
- Microsoft Power BI
Who Is ServiceWise For?
ServiceWise is used by businesses of all sizes in various facilities, including:
- Information technology and services
- Transport
- Management
- Manufacturing
- Cybersecurity
Is ServiceWise Right For You?
By leveraging ServiceWise, organizations can unlock a multitude of advantages. This software significantly enhances workflow efficiency and elevates customer support, increasing customer satisfaction and loyalty. ServiceWise empowers businesses with valuable insights, enabling data-driven decision-making processes. Among its notable customers include Outbrain, WalkMe, and Calrizen. Furthermore, it assists organizations in maintaining adherence to industry regulations and standards, ensuring consistent compliance throughout operations.
Still unsure about ServiceWise? Contact our experts at (661) 384-7070 to help you make the best decision.
ServiceWise Features
ServiceWise enables communication through various channels. The software allows businesses to interact and engage with customers or team members using their preferred communication methods.
Its self-service portal empowers customers to find solutions to their queries independently. It offers a knowledge base, FAQs, and other resources to assist users in resolving minor issues independently.
The feature facilitates users to track, prioritize, and manage customer requests or internal tasks efficiently. ServiceWise ensures that no request or task falls through the cracks.
With ServiceWise, organizations can effectively manage and adhere to compliance requirements and industry regulations. It provides tools to track and document compliance-related activities, ensuring consistency and mitigating risks.
The software supports a centralized platform to assign, track, and monitor tasks across teams or departments. Ultimately, businesses can enhance collaboration, improve accountability, and streamline workflow processes.
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