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ServiceWise

8 Review(s)

Overview

ServiceWise is a seamless IT service management (ITSM) software. This advanced software solution is your key to unlocking a world of unmatched application lifecycle management. Its solutions cover different areas for businesses, from sales and services to marketing automation. Empower your businesses with the multi-cloud services of ServiceWise today.

Overall Rating

Based on 8 users reviews

4.6

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is ServiceWise?

Overview

ServiceWise, developed by TechExcel, is a cloud-based, advanced, feature-rich software solution for application IT service management and help desk management. It offers a wide range of powerful functionalities, including multi-channel support, a self-service portal, and extensive reporting capabilities, positioning it as an innovative and upgraded solution.  Its key solutions include sales cloud, service cloud, marketing cloud, and marketing automation.

ServiceWise Pricing

ServiceWise Integrations

ServiceWise integrates with various third-party applications, including:

You can watch a free ServiceWise demo to learn more about its integrations.

Who Is ServiceWise For?

ServiceWise is used by businesses of all sizes in various facilities, including:

  • Information technology and services
  • Transport
  • Management
  • Manufacturing
  • Cybersecurity

Is ServiceWise Right For You?

By leveraging ServiceWise, organizations can unlock a multitude of advantages. This software significantly enhances workflow efficiency and elevates customer support, increasing customer satisfaction and loyalty. ServiceWise empowers businesses with valuable insights, enabling data-driven decision-making processes. Among its notable customers include Outbrain, WalkMe, and Calrizen. Furthermore, it assists organizations in maintaining adherence to industry regulations and standards, ensuring consistent compliance throughout operations.

Still unsure about ServiceWise? Contact our experts at (661) 384-7070 to help you make the best decision.

Pros And Cons of ServiceWise

Pros

  • Multi-channel support

  • Robust reporting capabilities, as per ServiceWise reviews

  • Workflow automation

  • Optimized customer experience

Cons

  • Customization limitations

  • Steep learning curve

Frequently Asked Questions

ServiceWise doesn’t disclose its pricing modules. But you can get a custom estimate of the ServiceWise cost.

Yes, ServiceWise provides an API.

ServiceWise supports English, French, and Chinese (traditional).

ServiceWise integrations include Jira, Salesforce, Mercurial, GitHub, TestLink, Microsoft SCCM, and many more.

Yes, ServiceWise supports mobile devices.

ServiceWise caters to various industries, including manufacturing, IT, cybersecurity, etc.