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SysAid

SysAid

Last Updated Sep 27, 2024

Overview

Experience next-gen IT service management with SysAid. All your IT processes unfold before your eyes seamlessly, from ticket closing to task completion to workflow orchestration. With SysAid, manage your business tasks with its automated and data-driven efficiency.

Overall Rating

Based on 47 users reviews

4.6

Rating Distribution

Positive

96%

Neutral

4%

Negative

0%

Starting Price
Custom

What Is SysAid?

Overview

SysAid is a versatile cloud-based IT service management (ITSM) solution. The software is designed to address technology-related tasks of businesses of all sizes and various industries. Its critical features include AI chatbot, asset management, patch management, network monitoring, and reporting capabilities. SysAid is deployable as a cloud-based service or on-premise.

SysAid Pricing

SysAid provides three distinct editions: Help Desk, ITSM, and Enterprise.

Get a personalized SysAid pricing quote, or its 30-day free trial.

SysAid Integrations

Some of the third-party integrations include:

  • Zapier
  • Microsoft teams
  • Oomnitza
  • Jira
  • Team viewer
  • Slack
  • Google apps
  • Azure
To further explore its integrations, watch a free SysAid software demo.

Who Is SysAid For?

SysAid software is mainly used in the following industries:

  • IT
  • Hospital & health care
  • Financial services
  • Computer software
  • HR

Is SysAid Right For You?

If you’re looking for a next-gen but easy-to-use ITSM solution with data-driven and AI-supported services, SysAid is one of the suitable options.

It comes with customizable dashboards, reports, email notifications, scheduling tools and mobile applications. SysAid helps manage your IT resources with its automated and streamlined capabilities.

You can also check out SysAid reviews or schedule its live demo by contacting (661) 384-7070.

Pros And Cons of SysAid

Pros

  • High-end technical support

  • User friendly

  • Prompt solutions for complex business processes

  • Easy implementation

Cons

  • The workflow management tool appears a bit outdated

  • The steep learning curve for its customization

Frequently Asked Questions

Different industries like HR, finance, medical care, and computer services are its potential users.

No, there is no API access available.

Yes, SysAid offers a 30-day free trial.

The implementation process of SysAid software can vary depending on the specific requirements of the organization and the version of the software being implemented.

Yes, SysAid has been reviewed by its users as easy to use.