47 Review(s)
softwareExperience next-gen IT service management with SysAid. All your IT processes unfold before your eyes seamlessly, from ticket closing to task completion to workflow orchestration. With SysAid, manage your business tasks with its automated and data-driven efficiency.
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SysAid is a versatile cloud-based IT service management (ITSM) solution. The software is designed to address technology-related tasks of businesses of all sizes and various industries. Its critical features include AI chatbot, asset management, patch management, network monitoring, and reporting capabilities. SysAid is deployable as a cloud-based service or on-premise.
SysAid provides three distinct editions: Help Desk, ITSM, and Enterprise.
Some of the third-party integrations include:
SysAid software is mainly used in the following industries:
If you’re looking for a next-gen but easy-to-use ITSM solution with data-driven and AI-supported services, SysAid is one of the suitable options.
It comes with customizable dashboards, reports, email notifications, scheduling tools and mobile applications. SysAid helps manage your IT resources with its automated and streamlined capabilities.
You can also check out SysAid reviews or schedule its live demo by contacting (661) 384-7070.
Streamline creating, assigning, and managing support tickets. Its ticket automation feature assists in routine tasks, such as ticket routing, prioritization, and escalation. It ensures smooth ticket handling and resolution.
See How It WorksWith task automation features, SysAid software enables the automation of repetitive and manual tasks. It adds promptness and efficiency to task assignments, notifications, updates, etc. Several SysAid reviews laud this feature for its productive, time-saving outcomes.
See How It WorksCustomize the tools and resolve problems independently. It empowers end-users by providing a self-service portal where they can log and track their support requests. Further options, such as a knowledge base, FAQs, and automated solutions, are available.
See How It WorksSysAid also supports the workflow automation feature. It helps organizations to automate complex business processes. By integrating a visual workflow designer, this feature offers flexibility to create custom workflows tailored to specific requirements.
See How It WorksIts incident management feature efficiently handles and resolves organizational incidents and service disruptions. Its centralized system facilitates documenting, tracking, and managing incidents throughout their lifecycle. Benefit from its timely resolving and management capabilities.
See How It WorksTop Recommendation Software
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Overall Rating
47 Review(s)
Rating Distribution
5
(32)
4
(13)
3
(2)
2
1
Share your experience
Overall Rating
47 Review(s)
Rating Distribution
5
(32)
4
(13)
3
(2)
2
1
Share your experience