Last Updated
Overview
Thryv software simplifies business management with an all-in-one solution for scheduling, client communications, and marketing automation. While it lacks inventory management and requires third-party integrations for payment features, it excels in streamlining workflows and offering excellent customer support for seamless implementation and growth.
Overall Rating
Based on 14 users reviews
2.9
Rating Distribution
Positive
43%
Neutral
21%
Negative
36%
Starting Price
Custom
Thryv Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Thryv?
Thryv is an all-in-one client experience platform designed to streamline business operations. It offers tools for securing jobs, managing tasks, and building strong reputations. Key features include customer relationship management, text and email communication, online payment processing, reputation management, social media management, and document sharing and storage. Thryv also enhances online presence, helping businesses operate more efficiently while maintaining excellent client interactions across multiple channels and digital platforms.
Thryv Pricing
The Thryv pricing structure is based on a subscription model. Its packages include:
- Thryv Marketing Center: $244/month
- Thryv Business Center: $244/month
- Thryv Command Center: $0
Thryv also offers packages for small businesses, including:
- Kickstart: $684/month
- Ignite: $1,094/month
- Accelerate: $1,345/month
Disclaimer: The pricing is subject to changes.
Thryv Integrations
Thryv features integration options with various third-party applications, including:
Who Is Thryv For?
Thryv is designed for services across a wide range of industries and sectors, including:
- Accounting Business
- Auto Services
- Beauty Services
- Business Services
- Child Care Services
- Civil Law
- Cleaning Services
Is Thryv Right For You?
Thryv is a comprehensive business management solution designed to enhance communication, automate tasks, and boost organization. With features like invoicing, appointment scheduling, and social media management, Thryv empowers businesses to manage operations efficiently, increase customer engagement, and drive growth—all through a single platform with 24/7 expert support.
Are you still unsure about Thryv? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.
Thryv Features
Track Offline Marketing
Thryv assigns unique phone numbers to each outdoor campaign, helping measure offline marketing performance. Insights from the platform reveal which physical efforts succeed, enabling smarter decisions without relying solely on guesswork or assumptions.
Social Media Management
The platform creates, schedules, and posts content across multiple social media accounts. Social engagement grows consistently through streamlined publishing tools, ensuring brand presence remains strong without managing individual platforms separately or manually.
Customer Database (CRM)
Thryv's customer relationship management system keeps client information centralized, secure, and easily accessible. Organized profiles, service history, and communication logs allow teams to build better relationships while maintaining efficiency across client-facing processes.
Client Portal
The software provides a secure portal for clients to schedule appointments, access invoices, and send requests anytime. This self-service feature enhances customer experience while reducing administrative tasks that were previously handled through direct communication.
Website Builder
The platform enables easy creation of modern, mobile-responsive websites tailored to match brand identity. Built-in design tools eliminate the need for coding skills, allowing fast development and maintenance of a strong online presence.
Pros And Cons of Thryv
Pros
Easy to integrate into daily business operations
It is a comprehensive solution that minimizes the need for multiple tools
Offers a robust feature set for managing appointments, clients, and payments
Cons
Lacks an inventory management feature for tracking supplies
No built-in option to create detailed patient forms
Thryv Reviews
Total 14 reviews
2.9
All reviews are from verified customers
Rating Distribution
5
Stars21%
4
Stars21%
3
Stars14%
2
Stars7%
1
Stars36%
Share your experience
Apparel & Fashion, 51-100 employees
More than a year
“Everything in one place: customers, bookings and reviews”
Pros
It combines messaging, scheduling and reputation management all in one platform. I have used it to handle customer bookings for private styling appointments, gather reviews and follow up with shoppers..all from the dashboard. It really streamlines the process and ensures consistency across our brand.
Cons
The UI isn't as smooth as other newer platforms and some features like email campaign tools, feel pretty basic compared to more specialized services. It was also a bit tricky to customize for our fashion brand at first and it took some tweaking to align everything with our branding.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Business Supplies and Equipment, 500+ employees
More than a year
“Handy CRM tool to manage professional connections effectively”
Pros
Thryv has really helped us keep everything like client communication, invoicing and scheduling, all in one place. What I really appreciate is how quickly I can follow up or remind clients without hopping between multiple tools. It saves so much time having all customer profiles and interactions stored in one spot.
Cons
The marketing automation features are a bit basic compared to other dedicated products. I also found that setting up workflows took more time up front than I expected specially when it came to customizing templates for our business supplies focus.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Photography, 1-10 employees
More than a year
“A tool that can be better”
Pros
One thing I appreciated was how many functions are all managed in a single footprint. It makes everything simpler to use.
Cons
It became too expensive and quirky for my liking and to make matters worse, they outsourced their tech support overseas.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
4
Functionality
5
Frequently Asked Questions
What other apps does Thryv integrate with?
Thryv offers integration with a variety of third-party applications, including Xero, QuickBooks Online, Indeed, Lendio, Google Analytics 4, MailChimp, and Stripe.
What types of pricing plans does Thryv offer?
Thryv cost structure follows a subscription-based pricing model, offering packages like Thryv Marketing Center and Thryv Business Center starting at $244/month, Thryv Command Center for free, and small business bundles Kickstart ($684/month), Ignite ($1,094/month), and Accelerate ($1,345/month)—with optional add-ons and a personalized price analysis available.
What language does Thryv support?
Thryv offers language support in English.
Does Thryv offer an API?
Yes, Thryv offers API access.
What level of support does Thryv offer?
Thryv provides 24/7 support through phone, email/helpdesk, FAQs/forums, live chat, an online community, and a knowledge base.
Who are the typical users of Thryv?
Thryv supports a diverse range of businesses, including accounting, auto services, beauty services, business services, childcare services, civil law, and cleaning services.
Does Thryv have a mobile app?
Thryv offers a mobile app for iOS and Android devices.