TLDCRM

TLDCRM

11 Review(s)

Overview

TLDCRM streamlines insurance sales operations with a fully integrated CRM, dialer, and VoIP system built for call centers. It drives performance at scale with real-time reporting, workflow customization, and expert support. While occasional interface freezes may occur during updates, its powerful tools and continuous feature enhancements ensure lasting operational efficiency.

Overall Rating

Based on 11 users reviews

4.7

Rating Distribution

Positive

91%

Neutral

9%

Negative

0%

Starting Price
Custom

TLDCRM Specifications

Contact Management

Lead Management

Customer Communication Tracking

Email Integration

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What Is TLDCRM?

Built specifically for health and life insurance sales, Total Lead Domination CRM (TLDCRM) combines a powerful CRM and dialer solution tailored for high-performing call centers, particularly those in health and life insurance sales. Backed by over a decade of industry experience, this platform supports sales operations with customizable workflows, scalable accounts, and advanced technology updates. Its cloud-based data security and responsive support ensure reliability. TLDCRM software delivers the tools and infrastructure needed to streamline operations, improve performance, and stay competitive in fast-paced insurance sales.

TLDCRM Pricing

The TLDCRM cost breakdown is as follows:

  • Agency Plan (CRM and Dialer): $100/month/seat
  • One-time Onboarding/Setup Fee: $1000
You can also acquire a custom TLDCRM price estimate specific to your requirements.

Disclaimer: The pricing is subject to change.

TLDCRM Integrations

TLDCRM offers integration options with various platforms, including:

Watch a free TLDCRM demo to learn more about its integration functionalities.

Who Is TLDCRM For?

TLDCRM is an industry-specific solution that serves insurance agencies, particularly in health and life insurance, and for high-capacity call centers.

Is TLDCRM Right For You?

TLDCRM is a fully integrated CRM system designed around real-world workflows in health and life insurance. This platform supports sales, communication, retention, commissions, and service goals while simplifying lead management, reporting, and VoIP. Its constant updates and industry expertise make it a strong choice for scalable, intuitive call center operations.

Are you still unsure about TLDCRM? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

TLDCRM Features

The feature supports high-volume operations by merging CRM and dialer tools into one screen. It ensures accurate syncing of dispositions and call records while delivering crystal-clear conversations through advanced web phone features built into TLDCRM.

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The platform’s lead management tool organizes contacts, dependents, notes, and policies. Every interaction is logged on to a personalized timeline. Moreover, it enables thorough recordkeeping and better visibility of agent activity within the TLDCRM environment.

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The software includes a real-time sales board and advanced filters for building custom reports. All business information remains securely stored across multiple backups. Also, its reporting engine simplifies tracking key data across departments and campaigns.

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TLDCRM adapts to various business models by allowing selective access, user-based pricing, and product configuration. Its supported branding elements and third-party integrations enhance workflow efficiency, made possible through the flexibility of its robust API framework.

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Workforce management with TLDCRM is streamlined through roles, permissions, and group segmentation. Agencies and teams can be structured for operational clarity, ensuring each user functions within clearly defined access levels across the TLDCRM system.

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Pros And Cons of TLDCRM

Pros

  • Customizable reporting features with a dynamic column builder

  • Intuitive navigation with logical workflow progression

  • Offers frequent enhancements based on user feedback

Cons

  • Some limitations are tied to the use of the Vici dialer

  • Software may temporarily freeze during updates

TLDCRM Reviews

Total 11 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

9%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Share your experience

AZ

Adam Z.

Small Business, 11-50 employees

5.0
April 2022

I have used a bunch but this one tops the list

Pros

Tracking my business is not a problem anymore with this CRM. Also there are so many powerful tools to explore the data and plus I get access to the API which allows me to view the data in whatever way suits me best. And the team at TLD is always quick to assist with any questions, help us troubleshoot and build custom reports when needed. They constantly add new features based on our requests. Besides the reporting side, the dialer functionality and the ability to track agents calls are also quite helpful.

Cons

I have had no complaints at all. Anytime I have run into an issue or needed help, they have been quick to resolve it. I can usually message them and get a response within minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Anne K.

Enterprise, 500+ employees

5.0
July 2020

Helps you keep customers happy without the stress

Pros

This system is great for managing customer relationships. Plus I love how affordable, efficient and sustainable it is. Honestly it is one of the best tools I have come across on the internet especially with its VPoi calls that deliver excellent performance and functionality.

Cons

Honestly this system has been very reliable. I have not come across any problems that really bother me as it is smooth, comfortable and competitive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Adam A.

Marketing and Advertising, 11-50 employees

5.0
October 2019

Finally found the one that gets everything right

Pros

The 24/7 live support is unmatched for dialer systems. TLD offers a complete contact center solution with the lead developer always available for any issue, big or small. Also I can easily contact them via Slack for everything from simple questions to complex system customization requests. This level of customer service is essential in the call center industry where every second counts and most of the time, our concerns are handled directly by the system's lead architect.

Cons

There are a few minor issues but the only one I can think of is that the telephony side of the system, Vici can sometimes limit certain features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

TLDCRM software provides support through phone and email.

TLDCRM supports various languages, including English, Spanish, Vietnamese, and Portuguese.

TLDCRM provides partner integration options with a range of platforms, including OnScript AI, Blacklist Alliance, Balto, Klaviyo, KLaunch, OutboundANI, and Contact Center Compliance.

No, TLDCRM does not offer a mobile app.

Yes, TLDCRM provides API access.

TLDCRM is specifically used by health and life insurance agencies and call centers.

The TLDCRM price begins with the Agency Plan, which includes CRM and dialer access, at $100/seat/month. There is also a $1000 one-time setup fee. Get a custom cost estimate specific to your needs.