Last Updated Jul 1, 2025

Overview

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Overall Rating

Based on 17 users reviews

4.1

Rating Distribution

Positive

82%

Neutral

18%

Negative

0%

Starting Price
Custom

Pros And Cons of VanillaSoft

Pros

  • Automatic time zone detection for nationwide scheduling

  • Unlimited projects with robust customization

  • Flexible result code configuration with multi-function triggers

Cons

  • No built-in video conferencing feature

  • The software presents outdated interface design aesthetics

Frequently Asked Questions

VanillaSoft software provides support through chat, phone, a help desk, a resource center, and a knowledge base.

VanillaSoft features integrations with top third-party applications, including DocuSign, Gong, Salesforce, Chorus, Vidyard, and Zapier.

VanillaSoft price varies based on business requirements and scale, with detailed cost breakdowns available upon request to support informed decision-making.

VanillaSoft offers 'VS Connect', a crucial softphone app for VanillaSoft's VoIP service, enabling smooth communication directly from a computer.

Yes, VanillaSoft offers API access.

VanillaSoft offers language support in English and French.

VanillaSoft delivers tailored solutions for a range of industries, including higher education, insurance, finance, mortgage, merchant services, appointment setting, and software.